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    <fireside:genDate>Thu, 11 Jun 2026 18:36:32 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Systems”</title>
    <link>https://www.voicesfromthebench.com/tags/systems</link>
    <pubDate>Mon, 13 Apr 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
</itunes:category>
<item>
  <title>420: Seth Potter: Insight Into exocad Without Borders</title>
  <link>https://www.voicesfromthebench.com/420</link>
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  <pubDate>Mon, 13 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>420</itunes:episode>
  <itunes:title>Seth Potter: Insight Into exocad Without Borders</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week, we talk with Seth Potter, a dental technician living a truly unconventional life—splitting his time between Canada and Paraguay while running a remote design business. From growing up on a sailboat and assisting on missionary dental trips to teaching himself digital workflows, Seth shares how he built a career with exocad rooted in freedom and efficiency. He also dives into the realities of scaling, burnout, and why creating systems—not just working harder—is the key to long-term success.</itunes:subtitle>
  <itunes:duration>1:12:50</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" target="_blank" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.&lt;/h3&gt;

&lt;h3&gt;That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the &lt;a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener"&gt;HyperDent&lt;/a&gt; guy.&lt;/h3&gt;

&lt;h3&gt;No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.&lt;/h3&gt;

&lt;h3&gt;And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.&lt;/h3&gt;

&lt;h3&gt;It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.&lt;/h3&gt;

&lt;h3&gt;So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.&lt;/h3&gt;

&lt;p&gt;This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;exocad Insights&lt;/a&gt; quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.&lt;/p&gt;

&lt;p&gt;Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.&lt;/p&gt;

&lt;p&gt;We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.&lt;/p&gt;

&lt;p&gt;Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with &lt;a href="https://exocad.com/" target="_blank" rel="nofollow noopener"&gt;exocad&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.&lt;/p&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;

&lt;p&gt;Special Guest: Seth Potter.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, CAD CAM, Exocad, digital dentistry, analog workflow, remote design, outsourcing, dental lab, crown and bridge, full arch, implants, dental technology, workflow efficiency, productivity, systems, automation, entrepreneurship, startup, freelancing, remote work, location freedom, Paraguay, Canada, travel, sailing, sailboat life, missionary dentistry, Dominican Republic, dental mission trips, family influence, dentist father, faith, entrepreneurship journey, burnout, work life balance, scaling, clients, outsourcing design, CAD designer, digital workflow, dental software, milling, 3D printing, scanning, lab equipment, Dropbox, WeTransfer, Indeed strategy, hustle, self taught, innovation, efficiency optimization, Exocad Insights, dental education, lab growth</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" target="_blank" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.</h3>

<h3>That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the <a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener">HyperDent</a> guy.</h3>

<h3>No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.</h3>

<h3>And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.</h3>

<h3>It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.</h3>

<h3>So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.</h3>

<p>This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about <a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener">exocad Insights</a> quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.</p>

<p>Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.</p>

<p>We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.</p>

<p>Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with <a href="https://exocad.com/" target="_blank" rel="nofollow noopener">exocad</a>.</p>

<p>If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Seth Potter.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" target="_blank" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.</h3>

<h3>That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the <a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener">HyperDent</a> guy.</h3>

<h3>No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.</h3>

<h3>And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.</h3>

<h3>It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.</h3>

<h3>So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.</h3>

<p>This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about <a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener">exocad Insights</a> quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.</p>

<p>Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.</p>

<p>We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.</p>

<p>Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with <a href="https://exocad.com/" target="_blank" rel="nofollow noopener">exocad</a>.</p>

<p>If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Seth Potter.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 395: Lori Margiotta Wants You to Follow the Numbers to Find the Growth</title>
  <link>https://www.voicesfromthebench.com/395</link>
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  <pubDate>Mon, 20 Oct 2025 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/16ae22e2-1ef2-4712-914d-c52169bcdc19.mp3" length="59291904" type="audio/mpeg"/>
  <itunes:episode>395</itunes:episode>
  <itunes:title>Lori Margiotta Wants You to Follow the Numbers to Find the Growth</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis and Barb chat with Lori Margiotta from Bookkeeper for Dentists about bridging the gap between dental labs and offices through smarter business tracking. Lori shares how understanding simple numbers like lab expenses and case acceptance can help both labs and dentists grow together.</itunes:subtitle>
  <itunes:duration>1:01:41</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/1/16ae22e2-1ef2-4712-914d-c52169bcdc19/cover.jpg?v=1"/>
  <description>&lt;p&gt;&lt;strong&gt;DON'T MISS the dental event of the year, November 7-8. &lt;a href="https://www.nowakdental.com/" target="_blank" rel="nofollow noopener"&gt;Nowak Dental Supplies&lt;/a&gt; is hosing &lt;a href="https://www.nolalabfest.com/" target="_blank" rel="nofollow noopener"&gt;NOLA Lab Fest&lt;/a&gt; in New Orleans, Louisiana. Head over to nolalabfest.com to see the line up and to register.&lt;br&gt;
A HUGE thanks to &lt;a href="https://www.aidite.com/" target="_blank" rel="nofollow noopener"&gt;Aidite North America&lt;/a&gt; for hosting the podcast at their booth. Come find us and be on the podcast!&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This week, Elvis and Barb sit down with &lt;strong&gt;Lori Margiotta&lt;/strong&gt;, the founder of &lt;a href="https://bookkeeperfordentists.com/" target="_blank" rel="nofollow noopener"&gt;Bookkeeper for Dentists&lt;/a&gt;, to talk about how labs and dental offices can grow together by focusing on one key number: case acceptance. Lori shares her journey from high school “recall girl” to practice manager, lab sales rep, and now consultant helping dental offices understand their business metrics. &lt;/p&gt;

&lt;p&gt;She breaks down how labs can help their clients track simple data like lab expenses and unbooked treatment to reveal hidden opportunities. With decades in the dental industry, Lori shows that when dentists increase their case acceptance, everyone wins — including the labs. From real-world examples to actionable advice (and a few laughs along the way), this episode is all about bridging the gap between the front desk and the bench.&lt;/p&gt;

&lt;p&gt;Check out Lori's On Demand Webinar: Want More Cases? Just Ask This One Question&lt;br&gt;
&lt;a href="https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw" target="_blank" rel="nofollow noopener"&gt;https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw&lt;/a&gt;&lt;/p&gt;

&lt;h3&gt;Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the &lt;a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&amp;amp;offset=12&amp;amp;filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" target="_blank" rel="nofollow noopener"&gt;Ivoclar Academy website&lt;/a&gt; or contact your local Ivoclar sales representative today.&lt;/h3&gt;

&lt;p&gt;Special Guest: Lori Margiotta.&lt;/p&gt;
</description>
  <itunes:keywords>ental, technician, laboratory, recall, patients, receptionist, sales, relationships, gatekeeper, front desk, case acceptance, vision 21, math, trust, unbooked, systems, identify, growth, treatment, staff, care credit, solutions, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p><strong>DON'T MISS the dental event of the year, November 7-8. <a href="https://www.nowakdental.com/" target="_blank" rel="nofollow noopener">Nowak Dental Supplies</a> is hosing <a href="https://www.nolalabfest.com/" target="_blank" rel="nofollow noopener">NOLA Lab Fest</a> in New Orleans, Louisiana. Head over to nolalabfest.com to see the line up and to register.<br>
A HUGE thanks to <a href="https://www.aidite.com/" target="_blank" rel="nofollow noopener">Aidite North America</a> for hosting the podcast at their booth. Come find us and be on the podcast!</strong></p>

<p>This week, Elvis and Barb sit down with <strong>Lori Margiotta</strong>, the founder of <a href="https://bookkeeperfordentists.com/" target="_blank" rel="nofollow noopener">Bookkeeper for Dentists</a>, to talk about how labs and dental offices can grow together by focusing on one key number: case acceptance. Lori shares her journey from high school “recall girl” to practice manager, lab sales rep, and now consultant helping dental offices understand their business metrics. </p>

<p>She breaks down how labs can help their clients track simple data like lab expenses and unbooked treatment to reveal hidden opportunities. With decades in the dental industry, Lori shows that when dentists increase their case acceptance, everyone wins — including the labs. From real-world examples to actionable advice (and a few laughs along the way), this episode is all about bridging the gap between the front desk and the bench.</p>

<p>Check out Lori's On Demand Webinar: Want More Cases? Just Ask This One Question<br>
<a href="https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw" target="_blank" rel="nofollow noopener">https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw</a></p>

<h3>Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&amp;offset=12&amp;filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" target="_blank" rel="nofollow noopener">Ivoclar Academy website</a> or contact your local Ivoclar sales representative today.</h3><p>Special Guest: Lori Margiotta.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p><strong>DON'T MISS the dental event of the year, November 7-8. <a href="https://www.nowakdental.com/" target="_blank" rel="nofollow noopener">Nowak Dental Supplies</a> is hosing <a href="https://www.nolalabfest.com/" target="_blank" rel="nofollow noopener">NOLA Lab Fest</a> in New Orleans, Louisiana. Head over to nolalabfest.com to see the line up and to register.<br>
A HUGE thanks to <a href="https://www.aidite.com/" target="_blank" rel="nofollow noopener">Aidite North America</a> for hosting the podcast at their booth. Come find us and be on the podcast!</strong></p>

<p>This week, Elvis and Barb sit down with <strong>Lori Margiotta</strong>, the founder of <a href="https://bookkeeperfordentists.com/" target="_blank" rel="nofollow noopener">Bookkeeper for Dentists</a>, to talk about how labs and dental offices can grow together by focusing on one key number: case acceptance. Lori shares her journey from high school “recall girl” to practice manager, lab sales rep, and now consultant helping dental offices understand their business metrics. </p>

<p>She breaks down how labs can help their clients track simple data like lab expenses and unbooked treatment to reveal hidden opportunities. With decades in the dental industry, Lori shows that when dentists increase their case acceptance, everyone wins — including the labs. From real-world examples to actionable advice (and a few laughs along the way), this episode is all about bridging the gap between the front desk and the bench.</p>

<p>Check out Lori's On Demand Webinar: Want More Cases? Just Ask This One Question<br>
<a href="https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw" target="_blank" rel="nofollow noopener">https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw</a></p>

<h3>Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&amp;offset=12&amp;filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" target="_blank" rel="nofollow noopener">Ivoclar Academy website</a> or contact your local Ivoclar sales representative today.</h3><p>Special Guest: Lori Margiotta.</p>]]>
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