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    <fireside:genDate>Tue, 28 Apr 2026 10:06:32 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Team Culture”</title>
    <link>https://www.voicesfromthebench.com/tags/team%20culture</link>
    <pubDate>Mon, 27 Apr 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</description>
    <language>en-us</language>
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    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
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<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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<item>
  <title>422: Renata Bundy, Roberto Rossi, &amp; Eugene Vega: The Never Ending Education in a Dental Lab</title>
  <link>https://www.voicesfromthebench.com/422</link>
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  <pubDate>Mon, 27 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>422</itunes:episode>
  <itunes:title>Renata Bundy, Roberto Rossi, &amp; Eugene Vega: The Never Ending Education in a Dental Lab</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis reunites with Renata Bundy alongside lab owner Roberto Rossi and technician Eugene Vega for a conversation that connects education to real-world lab life. They share how technicians often start with little experience, face early challenges, and need the right mentorship and environment to grow. Roberto highlights building a quality-driven lab while navigating digital workflows, and Renata reflects on preparing students for those realities.</itunes:subtitle>
  <itunes:duration>1:03:58</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!
If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar (https://www.ivoclar.com/en_us)’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art (https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art). Create stunning depth and lifelike color in as little as one firing.
Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.
CAM has been a major topic lately, and a lot of that conversation keeps coming back to hyperDENT (https://www.follow-me-tech.com/hyperdent/). But instead of just talking about the software itself, it’s worth looking at real-world experience. Imagine USA (https://www.imagineusa.com/) has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.
This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.
Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.
Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.
It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team. Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, dental technology, dental education, City Tech, New York City College of Technology, dental school, lab workflow, workflow management, lab management, mentorship, training, career growth, dental industry, prosthodontics, crown and bridge, ceramics, zirconia, emax, implants, implant restorations, full arch, digital dentistry, analog dentistry, CAD/CAM, exocad, 3D printing, dental printers, Asiga, digital workflow, lab efficiency, quality control, QC, case planning, smile design, aesthetics, cosmetic dentistry, diagnostic wax-up, wax-up, model work, impressions, digital impressions, scanning, milling, dental milling, lab startup, lab owner, entrepreneurship, small business, team culture, leadership, hiring, work ethic, career development, continuing education, dental students, graduation, technician shortage, lab environment, production lab, boutique lab, high-end lab, patient experience, custom shade, shade matching, teamwork, collaboration, synergy, dentist relationships, communication, lab to doctor, case acceptance, troubleshooting, problem solving, experience vs education, hands-on training, bench work, craftsmanship, artistry, morphology, dentures, removable, fixed prosthetics, occlusion, anatomy, dental materials, porcelain, layering, finishing, polishing, productivity, efficiency, time management, lab growth, scaling a lab, digital transition, technology adoption, innovation, future of dentistry, industry challenges, technician retention, employee culture, lab perks, work-life balance, motivation, mentorship in dentistry, career pathways, dental lab life</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.</p>

<p>Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.</p>

<p>Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.</p>

<p>It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.</p><p>Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.</p>

<p>Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.</p>

<p>Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.</p>

<p>It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.</p><p>Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>409: John Wilson: Margins, Meaning, and Knowing When to Say No</title>
  <link>https://www.voicesfromthebench.com/409</link>
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  <pubDate>Mon, 26 Jan 2026 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4799e98e-4590-4cc4-a747-96c72cbad9c7.mp3" length="64093824" type="audio/mpeg"/>
  <itunes:episode>409</itunes:episode>
  <itunes:title>John Wilson: Margins, Meaning, and Knowing When to Say No</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Barb and Elvis welcome back John Wilson of Sunrise Dental Lab for a candid, reflective conversation about purpose, integrity, and longevity in the dental lab industry. John shares why he chose alignment over growth, how protecting his team and values reshaped his business, and why strong lab–doctor partnerships are built on trust, not price. The episode also dives into the inspiration behind his new podcast Margins &amp; Meaning, focused on storytelling, connection, and reminding technicians they’re not alone.</itunes:subtitle>
  <itunes:duration>1:06:41</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4799e98e-4590-4cc4-a747-96c72cbad9c7/cover.jpg?v=1"/>
  <description>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.
Walking the Lab Day Chicago (https://lmtmag.com/lmtlabday) floor? Make it worth it.
Stop by the FOLLOW-ME! hyperDENT (https://www.follow-me-tech.com/hyperdent/) booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like Axsys (https://www.axsysdental.com/home/), Imagine (https://www.imagineusa.com/), DOF (https://doflab.com/en), and Roland (https://www.rolanddga.com/applications/dental-cad-cam).
Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.
You’re already walking the floor. Now it might carry you.
We welcome back longtime friend of the podcast John Wilson of Sunrise Dental Lab (https://sunrisedentallaboratory.com/), returning for the first time since 2021—and this time as a fellow podcaster himself. What starts as a warm reunion quickly turns into a deep, honest conversation about passion, purpose, integrity, and what it really takes to survive (and stay sane) in today’s dental lab world.
John reflects on the evolution of his lab, sharing why he made the intentional decision not to chase endless growth, but instead to protect his team, his values, and his love for the craft. He talks candidly about “yesterday thinking,” adapting to digital dentistry without abandoning fundamentals, and why aligning with the right clients—not just more clients—changed everything.
The discussion dives into what true lab–doctor partnerships look like, why trust is earned (not given), and how saying “no” can sometimes be the most powerful business decision you make. John also explains why single units matter just as much as full-arch cases, how education keeps technicians relevant, and why racing to the bottom on price is a losing game.
Later, the conversation turns personal as John shares the inspiration behind his new solo podcast, Margins &amp;amp; Meaning (https://podcasts.apple.com/jo/podcast/margins-meaning-with-john-wilson/id1856784215)—a storytelling-driven project created to document his journey, connect with technicians who feel alone, and leave something meaningful behind for the next generation. He opens up about legacy, creativity, fear, change, and why being heard matters just as much as having something to say.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.
 Special Guest: John Wilson.
</description>
  <itunes:keywords>dental, technician, laboratory, digital dentistry, dental lab ownership, lab–doctor relationships, craftsmanship, business alignment, sustainable growth, team culture, margins, integrity, education, mentorship, leadership, storytelling, legacy, burnout prevention, saying no, pricing pressure, trust, adaptability, fundamentals, podcasting, Margins and Meaning, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p>We welcome back longtime friend of the podcast John Wilson of <a href="https://sunrisedentallaboratory.com/" rel="nofollow">Sunrise Dental Lab</a>, returning for the first time since 2021—and this time as a fellow podcaster himself. What starts as a warm reunion quickly turns into a deep, honest conversation about passion, purpose, integrity, and what it really takes to survive (and stay sane) in today’s dental lab world.</p>

<p>John reflects on the evolution of his lab, sharing why he made the intentional decision not to chase endless growth, but instead to protect his team, his values, and his love for the craft. He talks candidly about “yesterday thinking,” adapting to digital dentistry without abandoning fundamentals, and why aligning with the right clients—not just more clients—changed everything.</p>

<p>The discussion dives into what true lab–doctor partnerships look like, why trust is earned (not given), and how saying “no” can sometimes be the most powerful business decision you make. John also explains why single units matter just as much as full-arch cases, how education keeps technicians relevant, and why racing to the bottom on price is a losing game.</p>

<p>Later, the conversation turns personal as John shares the inspiration behind his new solo podcast,<a href="https://podcasts.apple.com/jo/podcast/margins-meaning-with-john-wilson/id1856784215" rel="nofollow"> Margins &amp; Meaning</a>—a storytelling-driven project created to document his journey, connect with technicians who feel alone, and leave something meaningful behind for the next generation. He opens up about legacy, creativity, fear, change, and why being heard matters just as much as having something to say.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: John Wilson.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p>We welcome back longtime friend of the podcast John Wilson of <a href="https://sunrisedentallaboratory.com/" rel="nofollow">Sunrise Dental Lab</a>, returning for the first time since 2021—and this time as a fellow podcaster himself. What starts as a warm reunion quickly turns into a deep, honest conversation about passion, purpose, integrity, and what it really takes to survive (and stay sane) in today’s dental lab world.</p>

<p>John reflects on the evolution of his lab, sharing why he made the intentional decision not to chase endless growth, but instead to protect his team, his values, and his love for the craft. He talks candidly about “yesterday thinking,” adapting to digital dentistry without abandoning fundamentals, and why aligning with the right clients—not just more clients—changed everything.</p>

<p>The discussion dives into what true lab–doctor partnerships look like, why trust is earned (not given), and how saying “no” can sometimes be the most powerful business decision you make. John also explains why single units matter just as much as full-arch cases, how education keeps technicians relevant, and why racing to the bottom on price is a losing game.</p>

<p>Later, the conversation turns personal as John shares the inspiration behind his new solo podcast,<a href="https://podcasts.apple.com/jo/podcast/margins-meaning-with-john-wilson/id1856784215" rel="nofollow"> Margins &amp; Meaning</a>—a storytelling-driven project created to document his journey, connect with technicians who feel alone, and leave something meaningful behind for the next generation. He opens up about legacy, creativity, fear, change, and why being heard matters just as much as having something to say.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: John Wilson.</p>]]>
  </itunes:summary>
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