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    <fireside:hostname>web02.fireside.fm</fireside:hostname>
    <fireside:genDate>Fri, 15 May 2026 03:44:43 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Technical”</title>
    <link>https://www.voicesfromthebench.com/tags/technical</link>
    <pubDate>Mon, 01 Sep 2025 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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<item>
  <title>388: FDLA 2025 and Jensen Dental Part 1 with Savannah Jones, Gabriel Jimenez, Tom Zaleske, &amp; Josh Williams</title>
  <link>https://www.voicesfromthebench.com/388</link>
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  <pubDate>Mon, 01 Sep 2025 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/e3214236-4003-4a11-9c02-83869029397e.mp3" length="74428416" type="audio/mpeg"/>
  <itunes:episode>388</itunes:episode>
  <itunes:title>FDLA 2025 and Jensen Dental Part 1 with Savannah Jones, Gabriel Jimenez, Tom Zaleske, &amp; Josh Williams</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Back in June, Jensen Dental invited us to record at the FDLA symposium! This week we meet Savannah Jones and Gabriel Jimenez from DCS Dental Lab, then removable guru Tom Zaleske, and master of metal printing Josh Williams.</itunes:subtitle>
  <itunes:duration>1:17:27</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/e3214236-4003-4a11-9c02-83869029397e/cover.jpg?v=1"/>
  <description>&lt;p&gt;It's the 11th running of the &lt;strong&gt;Race For the Future in Fort Worth, TX on September 14, 2025&lt;/strong&gt;.  This is YOUR chance to make a difference in a industry we all love so much. Important links:&lt;br&gt;
All the money goes to The Foundation For Dental Laboratory Technology: &lt;a href="https://dentallabfoundation.org/" target="_blank" rel="nofollow noopener"&gt;https://dentallabfoundation.org/&lt;/a&gt;&lt;br&gt;
All about the Race: &lt;a href="https://dentallabfoundation.org/news-events/race-for-the-future/" target="_blank" rel="nofollow noopener"&gt;https://dentallabfoundation.org/news-events/race-for-the-future/&lt;/a&gt;&lt;br&gt;
Race website: &lt;a href="https://fortworth.californiatriathlon.org/" target="_blank" rel="nofollow noopener"&gt;https://fortworth.californiatriathlon.org/&lt;/a&gt;&lt;/p&gt;

&lt;h3&gt;TO DONATE: &lt;a href="https://fdlt.memberclicks.net/donor-form#/" target="_blank" rel="nofollow noopener"&gt;https://fdlt.memberclicks.net/donor-form#/&lt;/a&gt;
&lt;/h3&gt;

&lt;p&gt;Select: Race for the Future&lt;br&gt;
Enter the name of the racer you want to support:  &lt;strong&gt;BARB WARNER&lt;/strong&gt; or &lt;strong&gt;THE CROWN JEWELS&lt;/strong&gt;&lt;br&gt;
Enter the amount (One Million Dollars)&lt;/p&gt;

&lt;hr&gt;

&lt;p&gt;A HUGE thanks to &lt;a href="https://jensendental.com/" target="_blank" rel="nofollow noopener"&gt;Jensen Dental&lt;/a&gt; for allowing Elvis to go to one of the greatest regional shows left, the &lt;a href="https://www.fdla.net/" target="_blank" rel="nofollow noopener"&gt;https://www.fdla.net/&lt;/a&gt; Southern States Symposium &amp;amp; Expo.&lt;/p&gt;

&lt;p&gt;First up we meet two "newish" technicians in our industry. From Alaska to Florida, &lt;strong&gt;Savannah Jones&lt;/strong&gt; taught herself exocad and is now doing removable work at&lt;a href="https://dcslab.com/" target="_blank" rel="nofollow noopener"&gt; DCS Dental Lab&lt;/a&gt;. &lt;strong&gt;Gabriel Jimenez&lt;/strong&gt; was working at Walmart when he found a dental office that had an in-office lab and it wasn't long before he too found himself at DCS Dental Lab. They talk about their journey, learning new things, and what they think of their first dental show. &lt;/p&gt;

&lt;p&gt;Then a blast from WAY back comes on to update us on all things &lt;strong&gt;Tom Zaleske&lt;/strong&gt;. Tom was on episode 16 (if you can believe it)!  He talks about his journey to become a one person removable technician working out of his house, getting into speaking and what he speaks on, and some thoughts on the future of dental labs.&lt;/p&gt;

&lt;p&gt;Then we wrap up the episode with another past podcast guest, &lt;strong&gt;Josh Williams&lt;/strong&gt;. Josh is at &lt;a href="https://gpsdigitalrpd.com/" target="_blank" rel="nofollow noopener"&gt;GPS Digital RPD&lt;/a&gt; where they are killing it at printing metal frameworks. He talks about their growth, the process of fabrication, and how easy it is to get them a case.&lt;/p&gt;

&lt;hr&gt;

&lt;p&gt;Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the &lt;a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&amp;amp;offset=12&amp;amp;filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" target="_blank" rel="nofollow noopener"&gt;Ivoclar Academy website&lt;/a&gt; or contact your local Ivoclar sales representative today.&lt;br&gt;
 Special Guests: Gabriel Jimenez, Josh Williams, Savannah Jones, and Thomas Zaleske, AS.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, Alaska, walmart, exocad, self taught, disinfecting, scan, removables, solo, basement, speaking, gc America, keystone,  microwave, career, technical, lmt, cost, patient centered, fees, regulation, metal, frameworks, printers, hot, polish, dehumidifiers, powder, portal, keychain, logo,  voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>It&#39;s the 11th running of the <strong>Race For the Future in Fort Worth, TX on September 14, 2025</strong>.  This is YOUR chance to make a difference in a industry we all love so much. Important links:<br>
All the money goes to The Foundation For Dental Laboratory Technology: <a href="https://dentallabfoundation.org/" rel="nofollow">https://dentallabfoundation.org/</a><br>
All about the Race: <a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow">https://dentallabfoundation.org/news-events/race-for-the-future/</a><br>
Race website: <a href="https://fortworth.californiatriathlon.org/" rel="nofollow">https://fortworth.californiatriathlon.org/</a></p>

<h3>TO DONATE: <a href="https://fdlt.memberclicks.net/donor-form#/" rel="nofollow">https://fdlt.memberclicks.net/donor-form#/</a></h3>

<p>Select: Race for the Future<br>
Enter the name of the racer you want to support:  <strong>BARB WARNER</strong> or <strong>THE CROWN JEWELS</strong><br>
Enter the amount (One Million Dollars)</p>

<hr>

<p>A HUGE thanks to <a href="https://jensendental.com/" rel="nofollow">Jensen Dental</a> for allowing Elvis to go to one of the greatest regional shows left, the <a href="https://www.fdla.net/" rel="nofollow">https://www.fdla.net/</a> Southern States Symposium &amp; Expo.</p>

<p>First up we meet two &quot;newish&quot; technicians in our industry. From Alaska to Florida, <strong>Savannah Jones</strong> taught herself exocad and is now doing removable work at<a href="https://dcslab.com/" rel="nofollow"> DCS Dental Lab</a>. <strong>Gabriel Jimenez</strong> was working at Walmart when he found a dental office that had an in-office lab and it wasn&#39;t long before he too found himself at DCS Dental Lab. They talk about their journey, learning new things, and what they think of their first dental show. </p>

<p>Then a blast from WAY back comes on to update us on all things <strong>Tom Zaleske</strong>. Tom was on episode 16 (if you can believe it)!  He talks about his journey to become a one person removable technician working out of his house, getting into speaking and what he speaks on, and some thoughts on the future of dental labs.</p>

<p>Then we wrap up the episode with another past podcast guest, <strong>Josh Williams</strong>. Josh is at <a href="https://gpsdigitalrpd.com/" rel="nofollow">GPS Digital RPD</a> where they are killing it at printing metal frameworks. He talks about their growth, the process of fabrication, and how easy it is to get them a case.</p>

<hr>

<p>Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It&#39;s your next step in digital excellence. To reserve your spot, visit the <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&offset=12&filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" rel="nofollow">Ivoclar Academy website</a> or contact your local Ivoclar sales representative today.</p><p>Special Guests: Gabriel Jimenez, Josh Williams, Savannah Jones, and Thomas Zaleske, AS.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>It&#39;s the 11th running of the <strong>Race For the Future in Fort Worth, TX on September 14, 2025</strong>.  This is YOUR chance to make a difference in a industry we all love so much. Important links:<br>
All the money goes to The Foundation For Dental Laboratory Technology: <a href="https://dentallabfoundation.org/" rel="nofollow">https://dentallabfoundation.org/</a><br>
All about the Race: <a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow">https://dentallabfoundation.org/news-events/race-for-the-future/</a><br>
Race website: <a href="https://fortworth.californiatriathlon.org/" rel="nofollow">https://fortworth.californiatriathlon.org/</a></p>

<h3>TO DONATE: <a href="https://fdlt.memberclicks.net/donor-form#/" rel="nofollow">https://fdlt.memberclicks.net/donor-form#/</a></h3>

<p>Select: Race for the Future<br>
Enter the name of the racer you want to support:  <strong>BARB WARNER</strong> or <strong>THE CROWN JEWELS</strong><br>
Enter the amount (One Million Dollars)</p>

<hr>

<p>A HUGE thanks to <a href="https://jensendental.com/" rel="nofollow">Jensen Dental</a> for allowing Elvis to go to one of the greatest regional shows left, the <a href="https://www.fdla.net/" rel="nofollow">https://www.fdla.net/</a> Southern States Symposium &amp; Expo.</p>

<p>First up we meet two &quot;newish&quot; technicians in our industry. From Alaska to Florida, <strong>Savannah Jones</strong> taught herself exocad and is now doing removable work at<a href="https://dcslab.com/" rel="nofollow"> DCS Dental Lab</a>. <strong>Gabriel Jimenez</strong> was working at Walmart when he found a dental office that had an in-office lab and it wasn&#39;t long before he too found himself at DCS Dental Lab. They talk about their journey, learning new things, and what they think of their first dental show. </p>

<p>Then a blast from WAY back comes on to update us on all things <strong>Tom Zaleske</strong>. Tom was on episode 16 (if you can believe it)!  He talks about his journey to become a one person removable technician working out of his house, getting into speaking and what he speaks on, and some thoughts on the future of dental labs.</p>

<p>Then we wrap up the episode with another past podcast guest, <strong>Josh Williams</strong>. Josh is at <a href="https://gpsdigitalrpd.com/" rel="nofollow">GPS Digital RPD</a> where they are killing it at printing metal frameworks. He talks about their growth, the process of fabrication, and how easy it is to get them a case.</p>

<hr>

<p>Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It&#39;s your next step in digital excellence. To reserve your spot, visit the <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&offset=12&filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" rel="nofollow">Ivoclar Academy website</a> or contact your local Ivoclar sales representative today.</p><p>Special Guests: Gabriel Jimenez, Josh Williams, Savannah Jones, and Thomas Zaleske, AS.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>354: John Isherwood &amp; Pat Coon From Ivoclar Are Creating Memories For Lab Day Chicago 2025</title>
  <link>https://www.voicesfromthebench.com/354</link>
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  <pubDate>Mon, 06 Jan 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/987fcfd0-eb67-455c-80cc-0c696b435bdb.mp3" length="57071616" type="audio/mpeg"/>
  <itunes:episode>354</itunes:episode>
  <itunes:title>John Isherwood &amp; Pat Coon From Ivoclar Are Creating Memories For Lab Day Chicago 2025</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Some great people from Ivoclar come on the podcast this week to talk about celebrating 20 years of e.max at this year's LMT Lab Day Chicago 2025. John Isherwood and Pat Coon tell their story, share some Ivoclar history, and give us all the details of what's happening in their ballroom during Lab Day.</itunes:subtitle>
  <itunes:duration>59:22</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/9/987fcfd0-eb67-455c-80cc-0c696b435bdb/cover.jpg?v=1"/>
  <description>&lt;p&gt;In the ever-evolving world of dental technology, staying ahead of the curve is crucial for professionals looking to provide the best care for their patients. That's why we're excited to bring you an insightful conversation from our latest podcast episode featuring two industry leaders from Ivoclar, John Isherwood and Pat Coon. As we gear up for the highly anticipated &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;LMT Lab Day Chicago 2025&lt;/a&gt;, this episode is a must-listen for anyone in the dental field.&lt;/p&gt;

&lt;p&gt;&lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;, a global leader in dental materials and technology, is celebrating 20 years of &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-press-abutment-solutions" target="_blank" rel="nofollow noopener"&gt;Emax&lt;/a&gt;, a revolutionary product that has transformed the industry. John Isherwood, who has been with Ivoclar for 27 years, shares his journey from the world of sports PR to becoming a key figure in dental communications. His passion for the industry is evident as he discusses the importance of creating memorable experiences for customers and the impact of Emax on dental practices worldwide.&lt;/p&gt;

&lt;p&gt;Meanwhile, Pat Coon, a senior field digital consultant at Ivoclar, delves into the advancements in digital dentures. With a background in the Air Force as a dental assistant and lab technician, Pat has witnessed the transition from analog to digital firsthand. He shares his insights on the evolution of digital dentistry and the growing adoption of digital dentures, particularly in the U.S. and Canada.&lt;/p&gt;

&lt;p&gt;This episode also offers a sneak peek into what Ivoclar has in store for LMT Lab Day Chicago 2025. With a lineup of 19 programs and 21 thought leaders, attendees can expect a wealth of knowledge and inspiration. From intimate learning sessions to grand ballroom lectures, Ivoclar is committed to providing an exceptional educational experience for dental professionals.&lt;/p&gt;

&lt;p&gt;Register TODAY for LMT Lab Day Chicago Feb 20-22, 2025: &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;https://lmtmag.com/lmtlabday&lt;/a&gt;&lt;br&gt;
Full line up of Speakers in the Ivoclar Ballroom at Lab Day Chicago: &lt;a href="https://lmtmag.com/ivoclar/seminars" target="_blank" rel="nofollow noopener"&gt;https://lmtmag.com/ivoclar/seminars&lt;/a&gt; &lt;br&gt;
FREE education at the Ivoclar Academy: &lt;a href="https://www.ivoclar.com/en_us/academy/learning-opportunities" target="_blank" rel="nofollow noopener"&gt;https://www.ivoclar.com/en_us/academy/learning-opportunities&lt;/a&gt;&lt;/p&gt;

&lt;h3&gt;Make sure you visit &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; at &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;LMT Lab Day Chicago 2025&lt;/a&gt;. Ivoclar will be in their usual spot at Grand Ballroom A&amp;amp;B in the East Tower, on the Gold Level. Right across from the registration desk. They have a killer line up of speakers including:&lt;/h3&gt;

&lt;h3&gt;Mariano Maurizi&lt;/h3&gt;

&lt;h3&gt;Lee Culp&lt;/h3&gt;

&lt;h3&gt;Dr. Shashikant Singhal&lt;/h3&gt;

&lt;h3&gt;Don Yancey&lt;/h3&gt;

&lt;h3&gt;Jed Archibald&lt;/h3&gt;

&lt;h3&gt;Benjamin Gebhardt&lt;/h3&gt;

&lt;h3&gt;Tanya Little&lt;/h3&gt;

&lt;h3&gt;Aaron Johnson&lt;/h3&gt;

&lt;h3&gt;Jenelle Tabaković&lt;/h3&gt;

&lt;h3&gt;Patrick Coon&lt;/h3&gt;

&lt;h3&gt;John Wilson&lt;/h3&gt;

&lt;h3&gt;Luke LaRocque-Walker&lt;/h3&gt;

&lt;h3&gt;Paul Imperius&lt;/h3&gt;

&lt;h3&gt;Jonny "exocad" Jakson&lt;/h3&gt;

&lt;h3&gt;Yuki Momma&lt;/h3&gt;

&lt;h3&gt;Dr. Ken Malament&lt;/h3&gt;

&lt;h3&gt;Stephenie Goddard&lt;/h3&gt;

&lt;h3&gt;Jessica Love&lt;/h3&gt;

&lt;h3&gt;Dr. George Tysowsky&lt;/h3&gt;

&lt;h3&gt;Michael Roberts&lt;/h3&gt;

&lt;h3&gt;Barbara Warner!&lt;/h3&gt;

&lt;h3&gt;&lt;a href="https://lmtmag.com/ivoclar" target="_blank" rel="nofollow noopener"&gt;Register today!&lt;/a&gt;&lt;/h3&gt;

&lt;h3&gt;Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!&lt;/h3&gt;

&lt;p&gt;Special Guests: John Isherwood and Patrick Coon, CDT, TE.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, memory, ivoclar, public relations, mascots, emax, technical, training, education, analog, digital, sprint ray, digital dentures, 3shape, chicago, ballroom, lectures, lounge, programs, panel, lmt, academy, globally, instagram, kol, prime, lips, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>In the ever-evolving world of dental technology, staying ahead of the curve is crucial for professionals looking to provide the best care for their patients. That&#39;s why we&#39;re excited to bring you an insightful conversation from our latest podcast episode featuring two industry leaders from Ivoclar, John Isherwood and Pat Coon. As we gear up for the highly anticipated <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2025</a>, this episode is a must-listen for anyone in the dental field.</p>

<p><a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, a global leader in dental materials and technology, is celebrating 20 years of <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-press-abutment-solutions" rel="nofollow">Emax</a>, a revolutionary product that has transformed the industry. John Isherwood, who has been with Ivoclar for 27 years, shares his journey from the world of sports PR to becoming a key figure in dental communications. His passion for the industry is evident as he discusses the importance of creating memorable experiences for customers and the impact of Emax on dental practices worldwide.</p>

<p>Meanwhile, Pat Coon, a senior field digital consultant at Ivoclar, delves into the advancements in digital dentures. With a background in the Air Force as a dental assistant and lab technician, Pat has witnessed the transition from analog to digital firsthand. He shares his insights on the evolution of digital dentistry and the growing adoption of digital dentures, particularly in the U.S. and Canada.</p>

<p>This episode also offers a sneak peek into what Ivoclar has in store for LMT Lab Day Chicago 2025. With a lineup of 19 programs and 21 thought leaders, attendees can expect a wealth of knowledge and inspiration. From intimate learning sessions to grand ballroom lectures, Ivoclar is committed to providing an exceptional educational experience for dental professionals.</p>

<p>Register TODAY for LMT Lab Day Chicago Feb 20-22, 2025: <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a><br>
Full line up of Speakers in the Ivoclar Ballroom at Lab Day Chicago: <a href="https://lmtmag.com/ivoclar/seminars" rel="nofollow">https://lmtmag.com/ivoclar/seminars</a> <br>
FREE education at the Ivoclar Academy: <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities" rel="nofollow">https://www.ivoclar.com/en_us/academy/learning-opportunities</a></p>

<h3>Make sure you visit <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2025</a>. Ivoclar will be in their usual spot at Grand Ballroom A&amp;B in the East Tower, on the Gold Level. Right across from the registration desk. They have a killer line up of speakers including:</h3>

<h3>Mariano Maurizi</h3>

<h3>Lee Culp</h3>

<h3>Dr. Shashikant Singhal</h3>

<h3>Don Yancey</h3>

<h3>Jed Archibald</h3>

<h3>Benjamin Gebhardt</h3>

<h3>Tanya Little</h3>

<h3>Aaron Johnson</h3>

<h3>Jenelle Tabaković</h3>

<h3>Patrick Coon</h3>

<h3>John Wilson</h3>

<h3>Luke LaRocque-Walker</h3>

<h3>Paul Imperius</h3>

<h3>Jonny &quot;exocad&quot; Jakson</h3>

<h3>Yuki Momma</h3>

<h3>Dr. Ken Malament</h3>

<h3>Stephenie Goddard</h3>

<h3>Jessica Love</h3>

<h3>Dr. George Tysowsky</h3>

<h3>Michael Roberts</h3>

<h3>Barbara Warner!</h3>

<h3><a href="https://lmtmag.com/ivoclar" rel="nofollow">Register today!</a></h3>

<h3>Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!</h3><p>Special Guests: John Isherwood and Patrick Coon, CDT, TE.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>In the ever-evolving world of dental technology, staying ahead of the curve is crucial for professionals looking to provide the best care for their patients. That&#39;s why we&#39;re excited to bring you an insightful conversation from our latest podcast episode featuring two industry leaders from Ivoclar, John Isherwood and Pat Coon. As we gear up for the highly anticipated <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2025</a>, this episode is a must-listen for anyone in the dental field.</p>

<p><a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, a global leader in dental materials and technology, is celebrating 20 years of <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-press-abutment-solutions" rel="nofollow">Emax</a>, a revolutionary product that has transformed the industry. John Isherwood, who has been with Ivoclar for 27 years, shares his journey from the world of sports PR to becoming a key figure in dental communications. His passion for the industry is evident as he discusses the importance of creating memorable experiences for customers and the impact of Emax on dental practices worldwide.</p>

<p>Meanwhile, Pat Coon, a senior field digital consultant at Ivoclar, delves into the advancements in digital dentures. With a background in the Air Force as a dental assistant and lab technician, Pat has witnessed the transition from analog to digital firsthand. He shares his insights on the evolution of digital dentistry and the growing adoption of digital dentures, particularly in the U.S. and Canada.</p>

<p>This episode also offers a sneak peek into what Ivoclar has in store for LMT Lab Day Chicago 2025. With a lineup of 19 programs and 21 thought leaders, attendees can expect a wealth of knowledge and inspiration. From intimate learning sessions to grand ballroom lectures, Ivoclar is committed to providing an exceptional educational experience for dental professionals.</p>

<p>Register TODAY for LMT Lab Day Chicago Feb 20-22, 2025: <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a><br>
Full line up of Speakers in the Ivoclar Ballroom at Lab Day Chicago: <a href="https://lmtmag.com/ivoclar/seminars" rel="nofollow">https://lmtmag.com/ivoclar/seminars</a> <br>
FREE education at the Ivoclar Academy: <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities" rel="nofollow">https://www.ivoclar.com/en_us/academy/learning-opportunities</a></p>

<h3>Make sure you visit <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2025</a>. Ivoclar will be in their usual spot at Grand Ballroom A&amp;B in the East Tower, on the Gold Level. Right across from the registration desk. They have a killer line up of speakers including:</h3>

<h3>Mariano Maurizi</h3>

<h3>Lee Culp</h3>

<h3>Dr. Shashikant Singhal</h3>

<h3>Don Yancey</h3>

<h3>Jed Archibald</h3>

<h3>Benjamin Gebhardt</h3>

<h3>Tanya Little</h3>

<h3>Aaron Johnson</h3>

<h3>Jenelle Tabaković</h3>

<h3>Patrick Coon</h3>

<h3>John Wilson</h3>

<h3>Luke LaRocque-Walker</h3>

<h3>Paul Imperius</h3>

<h3>Jonny &quot;exocad&quot; Jakson</h3>

<h3>Yuki Momma</h3>

<h3>Dr. Ken Malament</h3>

<h3>Stephenie Goddard</h3>

<h3>Jessica Love</h3>

<h3>Dr. George Tysowsky</h3>

<h3>Michael Roberts</h3>

<h3>Barbara Warner!</h3>

<h3><a href="https://lmtmag.com/ivoclar" rel="nofollow">Register today!</a></h3>

<h3>Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!</h3><p>Special Guests: John Isherwood and Patrick Coon, CDT, TE.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>346: Easing the Pain of Case Entry with Randy Berry &amp; Jessica Wallen</title>
  <link>https://www.voicesfromthebench.com/346</link>
  <guid isPermaLink="false">16180945-d875-40fd-b6c8-926db8416ef0</guid>
  <pubDate>Mon, 11 Nov 2024 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/16180945-d875-40fd-b6c8-926db8416ef0.mp3" length="60229216" type="audio/mpeg"/>
  <itunes:episode>346</itunes:episode>
  <itunes:title>Easing the Pain of Case Entry with Randy Berry &amp; Jessica Wallen</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we talk to Randy Berry and Jessica Wallen who have taken on the task of doing remote case entry and invoicing for labs. With their company Certaineed Consulting, they can log in the incoming work while you concentrate on doing the incoming work. </itunes:subtitle>
  <itunes:duration>1:02:40</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/1/16180945-d875-40fd-b6c8-926db8416ef0/cover.jpg?v=1"/>
  <description>&lt;p&gt;Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it's never anything that a lab could outsource... until now.  This week we meet &lt;strong&gt;Randy Berry&lt;/strong&gt; and &lt;strong&gt;Jessica Wallen&lt;/strong&gt; who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (&lt;a href="https://www.certainteed-consulting.com/" target="_blank" rel="nofollow noopener"&gt;https://www.certainteed-consulting.com/&lt;/a&gt;), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab. &lt;/p&gt;

&lt;h3&gt;Listen to John Wilson from &lt;a href="https://www.sunrisedentallaboratory.com/index.php" target="_blank" rel="nofollow noopener"&gt;Sunrise Dental Lab&lt;/a&gt; and take your own lab to the next level by getting in on some of &lt;a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&amp;amp;utm_medium=content_tile&amp;amp;utm_campaign=equipment_promo" target="_blank" rel="nofollow noopener"&gt;Ivoclar's End of the Year deals&lt;/a&gt; on equipment. If you are looking for your first or looking to expand your capabilities, &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.&lt;/h3&gt;

&lt;p&gt;Special Guests: Jessica Wallen and Randall Berry.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, metal printers, partials, technical, waiting, remote, photos, call, phone, UPS, code books, production software, sick days, shades, enty, hold, ios, communication, departments, printing, outsourcing, 72 hours, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it&#39;s never anything that a lab could outsource... until now.  This week we meet <strong>Randy Berry</strong> and <strong>Jessica Wallen</strong> who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (<a href="https://www.certainteed-consulting.com/" rel="nofollow">https://www.certainteed-consulting.com/</a>), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab. </p>

<h3>Listen to John Wilson from <a href="https://www.sunrisedentallaboratory.com/index.php" rel="nofollow">Sunrise Dental Lab</a> and take your own lab to the next level by getting in on some of <a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo" rel="nofollow">Ivoclar&#39;s End of the Year deals</a> on equipment. If you are looking for your first or looking to expand your capabilities, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> has just what you need at a time where it&#39;s best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don&#39;t let the new year come thinking you should have bettered your lab.</h3><p>Special Guests: Jessica Wallen and Randall Berry.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it&#39;s never anything that a lab could outsource... until now.  This week we meet <strong>Randy Berry</strong> and <strong>Jessica Wallen</strong> who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (<a href="https://www.certainteed-consulting.com/" rel="nofollow">https://www.certainteed-consulting.com/</a>), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab. </p>

<h3>Listen to John Wilson from <a href="https://www.sunrisedentallaboratory.com/index.php" rel="nofollow">Sunrise Dental Lab</a> and take your own lab to the next level by getting in on some of <a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo" rel="nofollow">Ivoclar&#39;s End of the Year deals</a> on equipment. If you are looking for your first or looking to expand your capabilities, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> has just what you need at a time where it&#39;s best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don&#39;t let the new year come thinking you should have bettered your lab.</h3><p>Special Guests: Jessica Wallen and Randall Berry.</p>]]>
  </itunes:summary>
</item>
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