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    <fireside:genDate>Tue, 23 Jun 2026 22:58:52 +0000</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Technician Education”</title>
    <link>https://www.voicesfromthebench.com/tags/technician%20education</link>
    <pubDate>Mon, 01 Jun 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
</itunes:category>
<item>
  <title>427: exocad Insights 2026 Part 1: Marjorie de Andrade, Dr. Dwight Pate, &amp; Dr. Eimear O'Connell</title>
  <link>https://www.voicesfromthebench.com/427</link>
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  <pubDate>Mon, 01 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>427</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 1: Marjorie de Andrade, Dr. Dwight Pate, &amp; Dr. Eimear O'Connell</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At exocad Insights 2026, three very different conversations all focused on how digital dentistry is transforming workflows and communication. Marjorie de Andrade talked about building a global freelance career through education and social media, while Dr. Dwight Pate shared an incredibly detailed workflow that blends traditional occlusion concepts with modern exocad design. The episode wraps with Dr. Eimear O'Connell discussing how digital tools are helping clinicians, labs, and patients work together better than ever—ultimately creating more predictable outcomes and happier smiles.</itunes:subtitle>
  <itunes:duration>1:08:46</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;Mallorca, Spain. exocad Insights 2026 Three completely different conversations somehow all landed on the same theme: digital dentistry keeps getting smaller, smarter, and way more connected. First up, the crew catches back up with digital designer and educator &lt;strong&gt;Marjorie de Andrade&lt;/strong&gt;, who went from Brazil to New Zealand chasing opportunity, only to end up building a global career through remote design, social media, and education. Marjorie talks about creating the Mastering exocad course, freelancing for dentists around the world, and why finding purpose through teaching became more important than simply designing crowns. She also shares thoughts on the newly announced exocad Hub, remote collaboration, and how digital dentistry is making communication between dentists and technicians easier than ever.&lt;/p&gt;

&lt;p&gt;Then the microphones turn to &lt;strong&gt;Dr. Dwight Pate&lt;/strong&gt; for one of the most workflow-heavy conversations the podcast has ever had. From hand waxing cases the old-school Dawson and Pankey way to designing provisionals and controlling full-mouth rehabs completely through exocad, Dr. Pate breaks down how he combines analog principles with digital workflows. The discussion dives deep into occlusion, provisionals, articulators, guided workflows, AI design, and why he believes digital dentistry still has to prove itself back in the analog world before it ever reaches the patient’s mouth.&lt;/p&gt;

&lt;p&gt;Finally, the crew reconnects with &lt;strong&gt;Dr. Eimear O'Connell&lt;/strong&gt; to talk about why clinicians need to attend events like Insights just as much as technicians. Eimear shares how digital workflows are improving communication between doctors, labs, and patients while making implant planning, dentures, and aesthetic dentistry more predictable than ever. From digital dentures that fit with almost zero adjustment to helping patients emotionally reconnect with their smiles, the conversation reminds everyone that behind every scanner, workflow, and software update is still a real person whose life changes because of dentistry. Special Guests: Dr. Dwight Pate, Dr. Eimear O’Connell, and Marjorie de Andrade .&lt;/p&gt;
</description>
  <itunes:keywords>exocad, exocad insights, Mallorca, Spain, digital dentistry, CAD CAM, dental lab, dental technician, dental technology, workflow, digital workflow, smile design, smile creator, exoplan, implant planning, guided surgery, digital dentures, AI dentistry, dental software, remote design, freelance designer, mentoring, education, online learning, mastering exocad, Institute of Digital Dentistry, collaboration, exocad hub, cloud workflow, dental communication, restorative dentistry, prosthetics, occlusion, centric relation, Dawson, Pankey, analog dentistry, digital dentistry evolution, crown design, wax up, diagnostic wax up, provisionals, full arch restoration, veneers, implants, implant dentistry, occlusal design, articulation, articulator, semi adjustable articulator, CBCT, iTero, Align, dental innovation, laboratory workflow, chairside dentistry, dental education, exocad trainer, digital planning, esthetics, aesthetics, patient communication, clinician technician relationship, dental collaboration, digital smile workflow, milling, 3D printing, printed models, dental scanning, intraoral scanner, lab communication, case planning, functional dentistry, restorative workflow, dental AI, dental labs, technician life, clinician perspective, workflow integration, exocad on demand, dental podcast, Voices From the Bench, dental industry, dental events, IDS, Germany, Brazil, New Zealand, Scotland, Ireland, Tampa, mentoring technicians, digital transformation, cosmetic dentistry, dental implants, implant workflow, removable prosthetics, Maryland bridge, dental materials, staining, glazing, ceramics, ceramist, dental artistry, workflow efficiency, dental innovation conference, lecture, speaker, education platform, social media, dental influencer, lab life, smile makeover, dental technology trends, prosthodontics, teamwork, patient outcomes, digital occlusion, guided implant surgery, AI crown design, digital articulation, full mouth rehab, dental networking, dental mentorship, laboratory communication, scanner technology, digital prosthetics, crown and bridge, implant restorations, digital models, occlusal vertical dimension, digital planning workflow, restorative excellence, dental excellence, dental future, technology in dentistry, teamwork in dentistry, patient care, dental evolution, workflow optimization, collaborative dentistry, technician education, clinician education, digital treatment planning</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>Mallorca, Spain. exocad Insights 2026 Three completely different conversations somehow all landed on the same theme: digital dentistry keeps getting smaller, smarter, and way more connected. First up, the crew catches back up with digital designer and educator <strong>Marjorie de Andrade</strong>, who went from Brazil to New Zealand chasing opportunity, only to end up building a global career through remote design, social media, and education. Marjorie talks about creating the Mastering exocad course, freelancing for dentists around the world, and why finding purpose through teaching became more important than simply designing crowns. She also shares thoughts on the newly announced exocad Hub, remote collaboration, and how digital dentistry is making communication between dentists and technicians easier than ever.</p>

<p>Then the microphones turn to <strong>Dr. Dwight Pate</strong> for one of the most workflow-heavy conversations the podcast has ever had. From hand waxing cases the old-school Dawson and Pankey way to designing provisionals and controlling full-mouth rehabs completely through exocad, Dr. Pate breaks down how he combines analog principles with digital workflows. The discussion dives deep into occlusion, provisionals, articulators, guided workflows, AI design, and why he believes digital dentistry still has to prove itself back in the analog world before it ever reaches the patient’s mouth.</p>

<p>Finally, the crew reconnects with <strong>Dr. Eimear O'Connell</strong> to talk about why clinicians need to attend events like Insights just as much as technicians. Eimear shares how digital workflows are improving communication between doctors, labs, and patients while making implant planning, dentures, and aesthetic dentistry more predictable than ever. From digital dentures that fit with almost zero adjustment to helping patients emotionally reconnect with their smiles, the conversation reminds everyone that behind every scanner, workflow, and software update is still a real person whose life changes because of dentistry.</p><p>Special Guests: Dr. Dwight Pate, Dr. Eimear O’Connell, and Marjorie de Andrade .</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>Mallorca, Spain. exocad Insights 2026 Three completely different conversations somehow all landed on the same theme: digital dentistry keeps getting smaller, smarter, and way more connected. First up, the crew catches back up with digital designer and educator <strong>Marjorie de Andrade</strong>, who went from Brazil to New Zealand chasing opportunity, only to end up building a global career through remote design, social media, and education. Marjorie talks about creating the Mastering exocad course, freelancing for dentists around the world, and why finding purpose through teaching became more important than simply designing crowns. She also shares thoughts on the newly announced exocad Hub, remote collaboration, and how digital dentistry is making communication between dentists and technicians easier than ever.</p>

<p>Then the microphones turn to <strong>Dr. Dwight Pate</strong> for one of the most workflow-heavy conversations the podcast has ever had. From hand waxing cases the old-school Dawson and Pankey way to designing provisionals and controlling full-mouth rehabs completely through exocad, Dr. Pate breaks down how he combines analog principles with digital workflows. The discussion dives deep into occlusion, provisionals, articulators, guided workflows, AI design, and why he believes digital dentistry still has to prove itself back in the analog world before it ever reaches the patient’s mouth.</p>

<p>Finally, the crew reconnects with <strong>Dr. Eimear O'Connell</strong> to talk about why clinicians need to attend events like Insights just as much as technicians. Eimear shares how digital workflows are improving communication between doctors, labs, and patients while making implant planning, dentures, and aesthetic dentistry more predictable than ever. From digital dentures that fit with almost zero adjustment to helping patients emotionally reconnect with their smiles, the conversation reminds everyone that behind every scanner, workflow, and software update is still a real person whose life changes because of dentistry.</p><p>Special Guests: Dr. Dwight Pate, Dr. Eimear O’Connell, and Marjorie de Andrade .</p>]]>
  </itunes:summary>
</item>
<item>
  <title>404: Rik Jacobs &amp; Jess Gray: Gradient Dentures and Grit: Two Conversations from Lab Fest 2025</title>
  <link>https://www.voicesfromthebench.com/404</link>
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  <pubDate>Mon, 22 Dec 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/f703dea2-5aee-45c2-bf80-ada3633b399e.mp3" length="69249193" type="audio/mpeg"/>
  <itunes:episode>404</itunes:episode>
  <itunes:title>Rik Jacobs &amp; Jess Gray: Gradient Dentures and Grit: Two Conversations from Lab Fest 2025</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from NOLA Lab Fest, we talk with Rik Jacobs of Novenda Technologies about a game-changing, production-scale 3D printer that can print full dentures and hard/soft appliances in true multi-material, multi-color—without supports and with massive throughput. Then we catch up with Jess Gray, who shares her journey from front desk to running a fast-growing, digitally driven in-house lab, blending analog and digital workflows, facial scanning, All-on-X, and leadership lessons from the bench up.</itunes:subtitle>
  <itunes:duration>1:12:03</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/f/f703dea2-5aee-45c2-bf80-ada3633b399e/cover.jpg?v=1"/>
  <description>&lt;p&gt;We’re coming to you live from NOLA Lab Fest with two very different, but equally nerd-worthy conversations. A HUGE THANKS to &lt;strong&gt;&lt;a href="https://www.aidite.com/" rel="nofollow noopener"&gt;Aidite North America&lt;/a&gt;&lt;/strong&gt; that has made this all available. Go show them some serious love. First up, Elvis sits down with &lt;strong&gt;Rik Jacobs&lt;/strong&gt; from &lt;a href="https://www.lake3d.com/" rel="nofollow noopener"&gt;Novenda Technologies&lt;/a&gt; to talk about a truly disruptive production-scale 3D printer that can print multi-material and multi-color—at the same time. We dive into voxel-based printing, integrated hard/soft gradients, no supports, water-soluble wax, massive denture and night guard output, and why centralized production labs should be paying very close attention to what Novenda is building next.&lt;/p&gt;

&lt;p&gt;Then we switch gears and catch up with &lt;strong&gt;Jess Gray&lt;/strong&gt;, whose career journey is a masterclass in saying “yes,” learning fast, and building something special. From front desk at Aspen to running a rapidly growing in-house lab in the Finger Lakes region, Jess walks us through analog-to-digital dentures, Exocad self-education, facial scanning for All-on-X, in-office workflows, team building, and what it really takes to scale a lab while still loving the bench. This episode is packed with inspiration, tech talk, and real-world lab ownership lessons you don’t hear every day.&lt;/p&gt;

&lt;h3&gt;Happy Holidays from Ivoclar!&lt;/h3&gt;

&lt;h3&gt;As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.&lt;/h3&gt;

&lt;h3&gt;From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.&lt;/h3&gt;

&lt;h3&gt;May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.&lt;/h3&gt;

&lt;h3&gt;Ho, ho, ho — Happy Holidays from Ivoclar!&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with &lt;a href="https://www.follow-me-tech.com/" rel="nofollow noopener"&gt;FOLLOW-ME! Technology&lt;/a&gt; to bring the &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow noopener"&gt;Ivotion Denture System&lt;/a&gt; into the&lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt; HyperDent CAM&lt;/a&gt; workflow.&lt;/h3&gt;

&lt;h3&gt;That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.&lt;/h3&gt;

&lt;h3&gt;And it gets better: you’ll first see this powerful workflow available on the &lt;a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow noopener"&gt;Roland DWX-53 series mills&lt;/a&gt;—already a staple in so many labs—as well as the &lt;a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow noopener"&gt;Imagine iMills&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.&lt;/h3&gt;

&lt;h3&gt;Get ready—HyperDent is about to change the way you mill Ivotion.&lt;/h3&gt;

&lt;p&gt;Special Guests: Jess Gray and Rik Jacobs.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, 3D printing, multi-material, multi-color, voxel printing, dentures, night guards, hard-soft appliances, digital dentures, Exocad, facial scanning, Instarisa, All-on-X, lab ownership, in-house lab, analog workflow, digital workflow, PMMA, zirconia, production dentistry, lab growth, technician education, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>We’re coming to you live from NOLA Lab Fest with two very different, but equally nerd-worthy conversations. A HUGE THANKS to <strong><a href="https://www.aidite.com/" rel="nofollow noopener">Aidite North America</a></strong> that has made this all available. Go show them some serious love. First up, Elvis sits down with <strong>Rik Jacobs</strong> from <a href="https://www.lake3d.com/" rel="nofollow noopener">Novenda Technologies</a> to talk about a truly disruptive production-scale 3D printer that can print multi-material and multi-color—at the same time. We dive into voxel-based printing, integrated hard/soft gradients, no supports, water-soluble wax, massive denture and night guard output, and why centralized production labs should be paying very close attention to what Novenda is building next.</p>

<p>Then we switch gears and catch up with <strong>Jess Gray</strong>, whose career journey is a masterclass in saying “yes,” learning fast, and building something special. From front desk at Aspen to running a rapidly growing in-house lab in the Finger Lakes region, Jess walks us through analog-to-digital dentures, Exocad self-education, facial scanning for All-on-X, in-office workflows, team building, and what it really takes to scale a lab while still loving the bench. This episode is packed with inspiration, tech talk, and real-world lab ownership lessons you don’t hear every day.</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology</a> to bring the <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow noopener">Ivotion Denture System</a> into the<a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"> HyperDent CAM</a> workflow.</h3>

<h3>That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.</h3>

<h3>And it gets better: you’ll first see this powerful workflow available on the <a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow noopener">Roland DWX-53 series mills</a>—already a staple in so many labs—as well as the <a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow noopener">Imagine iMills</a>.</h3>

<h3>If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.</h3>

<h3>Get ready—HyperDent is about to change the way you mill Ivotion.</h3><p>Special Guests: Jess Gray and Rik Jacobs.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>We’re coming to you live from NOLA Lab Fest with two very different, but equally nerd-worthy conversations. A HUGE THANKS to <strong><a href="https://www.aidite.com/" rel="nofollow noopener">Aidite North America</a></strong> that has made this all available. Go show them some serious love. First up, Elvis sits down with <strong>Rik Jacobs</strong> from <a href="https://www.lake3d.com/" rel="nofollow noopener">Novenda Technologies</a> to talk about a truly disruptive production-scale 3D printer that can print multi-material and multi-color—at the same time. We dive into voxel-based printing, integrated hard/soft gradients, no supports, water-soluble wax, massive denture and night guard output, and why centralized production labs should be paying very close attention to what Novenda is building next.</p>

<p>Then we switch gears and catch up with <strong>Jess Gray</strong>, whose career journey is a masterclass in saying “yes,” learning fast, and building something special. From front desk at Aspen to running a rapidly growing in-house lab in the Finger Lakes region, Jess walks us through analog-to-digital dentures, Exocad self-education, facial scanning for All-on-X, in-office workflows, team building, and what it really takes to scale a lab while still loving the bench. This episode is packed with inspiration, tech talk, and real-world lab ownership lessons you don’t hear every day.</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology</a> to bring the <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow noopener">Ivotion Denture System</a> into the<a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"> HyperDent CAM</a> workflow.</h3>

<h3>That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.</h3>

<h3>And it gets better: you’ll first see this powerful workflow available on the <a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow noopener">Roland DWX-53 series mills</a>—already a staple in so many labs—as well as the <a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow noopener">Imagine iMills</a>.</h3>

<h3>If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.</h3>

<h3>Get ready—HyperDent is about to change the way you mill Ivotion.</h3><p>Special Guests: Jess Gray and Rik Jacobs.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>403: Live from Lab Fest 2025: Duff Wilson and the Importance of Good Vendor Relationships with Aidite</title>
  <link>https://www.voicesfromthebench.com/403</link>
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  <pubDate>Mon, 15 Dec 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/6209e35f-6f58-4e3c-9231-0db3c289e1c3.mp3" length="75177108" type="audio/mpeg"/>
  <itunes:episode>403</itunes:episode>
  <itunes:title>Live from Lab Fest 2025: Duff Wilson and the Importance of Good Vendor Relationships with Aidite</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Duff Wilson shares his unconventional journey through dental technology—from getting thrown into high-volume removables at a major lab to building a lean, relationship-driven lab that’s thrived for over two decades. Along the way, he breaks down why mentorship, smart workflows, and trusting the right people and products matter more than hype, trends, or chasing volume in today’s dental lab world.</itunes:subtitle>
  <itunes:duration>1:18:14</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/6209e35f-6f58-4e3c-9231-0db3c289e1c3/cover.jpg?v=1"/>
  <description>&lt;h3&gt;A Special THANKS to Aidite North America for allowing the podcast to record at Nola LabFest. GO SHOW THEM SOME LOVE!&lt;/h3&gt;

&lt;h3&gt;aidite.com&lt;/h3&gt;

&lt;p&gt;Duff Wilson’s journey in dental technology is anything but typical. From getting thrown into high-volume removable work at a major lab in the early ’90s to opening Wilson Dental Lab out of his home and building a lean, relationship-driven business, Duff’s story is rooted in grit, loyalty, and doing things the right way—even when it’s hard. Along the way, he shares how mentorship, state lab associations, and taking care of people shaped his career, including helping other technicians start their own labs and building a South Carolina–based milling center to support small labs. &lt;/p&gt;

&lt;p&gt;The conversation dives deep into the evolution of digital dentistry, zirconia, milling centers, design services, and why relationships—not products—are what truly matter in this industry. Duff explains how trust and support led him to work closely with &lt;a href="https://www.aidite.com/" rel="nofollow noopener"&gt;Aidite&lt;/a&gt;, why being lean is the key to longevity, and how redefining success after a life-changing health scare helped him create a sustainable lab, a better lifestyle, and a clear path for the next generation of technicians&lt;/p&gt;

&lt;h3&gt;Happy Holidays from Ivoclar!&lt;/h3&gt;

&lt;h3&gt;As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.&lt;/h3&gt;

&lt;h3&gt;From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.&lt;/h3&gt;

&lt;h3&gt;May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.&lt;/h3&gt;

&lt;h3&gt;Ho, ho, ho — Happy Holidays from Ivoclar!&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with &lt;a href="https://www.follow-me-tech.com/" rel="nofollow noopener"&gt;FOLLOW-ME! Technology&lt;/a&gt; to bring the &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow noopener"&gt;Ivotion Denture System&lt;/a&gt; into the&lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt; HyperDent CAM&lt;/a&gt; workflow.&lt;/h3&gt;

&lt;h3&gt;That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.&lt;/h3&gt;

&lt;h3&gt;And it gets better: you’ll first see this powerful workflow available on the &lt;a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow noopener"&gt;Roland DWX-53 series mills&lt;/a&gt;—already a staple in so many labs—as well as the &lt;a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow noopener"&gt;Imagine iMills&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.&lt;/h3&gt;

&lt;h3&gt;Get ready—HyperDent is about to change the way you mill Ivotion. Special Guest: Duff Wilson.&lt;/h3&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, support, relationship, dentures, removables, crown and bridge, dental laboratory, lab ownership, mentorship, dental technology, milling center, zirconia, CAD/CAM, digital dentistry, Aidite, relationships, lab efficiency, lean workflow, design services, implant restorations, full arch, lab associations, technician education, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>A Special THANKS to Aidite North America for allowing the podcast to record at Nola LabFest. GO SHOW THEM SOME LOVE!</h3>

<h3>aidite.com</h3>

<p>Duff Wilson’s journey in dental technology is anything but typical. From getting thrown into high-volume removable work at a major lab in the early ’90s to opening Wilson Dental Lab out of his home and building a lean, relationship-driven business, Duff’s story is rooted in grit, loyalty, and doing things the right way—even when it’s hard. Along the way, he shares how mentorship, state lab associations, and taking care of people shaped his career, including helping other technicians start their own labs and building a South Carolina–based milling center to support small labs. </p>

<p>The conversation dives deep into the evolution of digital dentistry, zirconia, milling centers, design services, and why relationships—not products—are what truly matter in this industry. Duff explains how trust and support led him to work closely with <a href="https://www.aidite.com/" rel="nofollow noopener">Aidite</a>, why being lean is the key to longevity, and how redefining success after a life-changing health scare helped him create a sustainable lab, a better lifestyle, and a clear path for the next generation of technicians</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology</a> to bring the <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow noopener">Ivotion Denture System</a> into the<a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"> HyperDent CAM</a> workflow.</h3>

<h3>That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.</h3>

<h3>And it gets better: you’ll first see this powerful workflow available on the <a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow noopener">Roland DWX-53 series mills</a>—already a staple in so many labs—as well as the <a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow noopener">Imagine iMills</a>.</h3>

<h3>If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.</h3>

<h3>Get ready—HyperDent is about to change the way you mill Ivotion.</h3><p>Special Guest: Duff Wilson.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>A Special THANKS to Aidite North America for allowing the podcast to record at Nola LabFest. GO SHOW THEM SOME LOVE!</h3>

<h3>aidite.com</h3>

<p>Duff Wilson’s journey in dental technology is anything but typical. From getting thrown into high-volume removable work at a major lab in the early ’90s to opening Wilson Dental Lab out of his home and building a lean, relationship-driven business, Duff’s story is rooted in grit, loyalty, and doing things the right way—even when it’s hard. Along the way, he shares how mentorship, state lab associations, and taking care of people shaped his career, including helping other technicians start their own labs and building a South Carolina–based milling center to support small labs. </p>

<p>The conversation dives deep into the evolution of digital dentistry, zirconia, milling centers, design services, and why relationships—not products—are what truly matter in this industry. Duff explains how trust and support led him to work closely with <a href="https://www.aidite.com/" rel="nofollow noopener">Aidite</a>, why being lean is the key to longevity, and how redefining success after a life-changing health scare helped him create a sustainable lab, a better lifestyle, and a clear path for the next generation of technicians</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology</a> to bring the <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow noopener">Ivotion Denture System</a> into the<a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"> HyperDent CAM</a> workflow.</h3>

<h3>That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.</h3>

<h3>And it gets better: you’ll first see this powerful workflow available on the <a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow noopener">Roland DWX-53 series mills</a>—already a staple in so many labs—as well as the <a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow noopener">Imagine iMills</a>.</h3>

<h3>If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.</h3>

<h3>Get ready—HyperDent is about to change the way you mill Ivotion.</h3><p>Special Guest: Duff Wilson.</p>]]>
  </itunes:summary>
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