Displaying 3 items of Voices from The Bench with the tag "technician retention".
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443: Phil Reddington: From Skipping School to Building a Dental Lab
September 21st, 2026 | 1 hr 13 mins
35 years dental technology, 3D printing, Barb, Business growth, CAD/CAM, England, United Kingdom, accidental career, acrylic restorations, advanced dental laboratory, anex, bar overdenture, beever dental technology, bench test, blame culture, boutique dental laboratory, british dental lab, british dental technician, building a dental lab, career in dental technology, case acceptance, case communication, case documentation, case management, case planning, case quality, ceramic artistry, ceramic systems, ceramic technician, ceramics, checklists, clinical excellence, competing on price, complex cases, continuing education, continuous learning, cosmetic dentistry, cosmetic restorations, custom abutments, custom dental restorations, custom implant restorations, customized training, dental 3d printing, dental artistry, dental bar, dental bench test, dental business, dental business philosophy, dental cad design, dental cad/cam, dental ceramics, dental conferences, dental craftsmanship, dental education, dental educators, dental entrepreneur, dental entrepreneurship, dental implant solutions, dental implants, dental industry, dental industry events, dental industry innovation, dental industry leadership, dental lab, dental lab and dentist, dental lab business, dental lab business strategy, dental lab community, dental lab culture, dental lab education, dental lab equipment, dental lab evolution, dental lab growth, dental lab leadership, dental lab management, dental lab marketing, dental lab owner, dental lab partnership, dental lab pricing, dental lab profitability, dental lab qc, dental lab quality, dental lab referrals, dental lab return on investment, dental lab service, dental lab standards, dental lab stories, dental lab success, dental lab systems, dental lab team, dental lab turnaround, dental lab workflow, dental laboratory, dental laboratory apprenticeship, dental laboratory cad, dental laboratory family, dental laboratory independence, dental laboratory industry, dental laboratory management, dental laboratory marketing, dental laboratory philosophy, dental laboratory podcast, dental laboratory relationships, dental laboratory service, dental laboratory success, dental laboratory team, dental lectures, dental material selection, dental materials, dental milling, dental milling workflow, dental photography, dental podcast, dental professionals, dental professionals podcast, dental prosthetics, dental prosthodontics, dental restoration repair, dental restorations, dental speaking, dental team collaboration, dental team leadership, dental technician, dental technician artistry, dental technician career, dental technician community, dental technician hiring, dental technician life, dental technician podcast, dental technician skills, dental technician stories, dental technician support, dental technician training, dental technology, dental technology education, dental technology events, dental technology industry, dental technology innovation, dental technology investment, dental technology leadership, dental technology podcast, dentist communication, dentist lab partnership, dentist laboratory relationship, dentist referrals, dentist satisfaction, difficult cases, digital dental laboratory, digital dentistry, digital design, digital implant workflow, digital impressions, digital transformation, digital workflow, doctor technician relationship, elvis dahl, employee culture, employee development, employee retention, enjoying work, experienced dental technician, family and work, fixed dentistry, full arch, full arch bar, full arch cases, full arch dentistry, full arch digital workflow, full arch education, full arch rehabilitation, full arch restoration, full arch solutions, full mouth reconstruction, growing a dental lab, high quality dental restorations, hiring for attitude, hiring technicians, ids, implant abutments, implant bar, implant cases, implant crowns, implant dentistry, implant education, implant planning, implant prosthetics, implant prosthodontics, implant restorations, implant supported restorations, implant workflow, independent dental lab, independent dental laboratory, independent lab, international dental show, intraoral scanning, investing in education, investing in equipment, investing in people, io connect, knowing when to say no, lab efficiency, lab owner mindset, lab philosophy, laboratory artistry, laboratory business, laboratory communication, laboratory craftsmanship, laboratory culture, laboratory education, laboratory equipment, laboratory evolution, laboratory experience, laboratory growth, laboratory leadership, laboratory owner, laboratory profitability, laboratory referrals, laboratory skill sets, laboratory standards, laboratory support, laboratory technology, laboratory training, laboratory workflow, laughter at work, leadership in dentistry, learning dental technology, leeds, leeds dental laboratory, lifetime guarantee, long term restorations, mentorship, modern dental laboratory, modern dental technology, multi-unit abutments, non-toxic workplace, passion for dental technology, passion for dentistry, patient focused dentistry, patient outcomes, people first, people focused leadership, phil reddington, pmma, positive workplace, power of no, precision dental laboratory, precision dentistry, premium dental laboratory, premium dentistry, premium full arch, premium laboratory service, printed try-ins, prosthodontics, provisional restorations, quality assurance, quality control, quality dentistry, quality over price, quality over quantity, refractory technique, refractory veneers, removable dentistry, repairable restorations, restoration longevity, restoration repair, restorative dentistry, restorative workflow, roi dental laboratory, scan bodies, skill development, soap carving, social media marketing, supportive workplace, team building, team culture, teamwork, technical excellence, technician dentist collaboration, technician development, technician education, technician retention, temporary restorations, thimble bar, thimble bar repair, thimble bars, traditional to digital dentistry, true abutment, turnaround time, uk dental laboratory, value over price, veneers, vftb, voices from the bench, word of mouth marketing, work life balance, workflow efficiency, workplace culture, workplace relationships, zirconia, zirconia restorations
This week we head across the pond to Leeds, England, to sit down with Phil Reddington of Beever Dental Technology lab. Phil shares the unlikely story of how skipping school and carving a tiny soap bottle with a scalpel at age 15 led him into a 35-plus-year career in dental technology. We talk about building a laboratory around quality instead of price, developing a strong team culture, digital dentistry, full-arch restorations, thimble bars, and knowing when to say no. Plus, there’s a bright orange vest, plenty of laughs, and a great conversation about what it really takes to build a laboratory where people actually want to work.
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422: Renata Budny, Roberto Rossi, & Eugene Vega: The Never Ending Education in a Dental Lab
April 27th, 2026 | 1 hr 3 mins
3D printing, CAD/CAM, Communication, Leadership, Productivity, aesthetics, analog dentistry, anatomy, artistry, asiga, bench work, boutique lab, career development, career growth, career pathways, case acceptance, case planning, ceramics, city tech, collaboration, continuing education, cosmetic dentistry, craftsmanship, crown and bridge, custom shade, dental, dental education, dental industry, dental lab life, dental materials, dental milling, dental printers, dental school, dental students, dental technician, dental technology, dentist relationships, dentures, diagnostic wax-up, digital dentistry, digital impressions, digital transition, digital workflow, efficiency, emax, employee culture, entrepreneurship, exocad, experience vs education, finishing, fixed prosthetics, full arch, future of dentistry, graduation, hands-on training, high-end lab, hiring, implant restorations, implants, impressions, industry challenges, innovation, lab efficiency, lab environment, lab growth, lab management, lab owner, lab perks, lab startup, lab to doctor, lab workflow, laboratory, layering, mentorship, mentorship in dentistry, milling, model work, morphology, motivation, new york city college of technology, occlusion, patient experience, polishing, porcelain, problem solving, production lab, prosthodontics, qc, quality control, removable, scaling a lab, scanning, shade matching, small business, smile design, synergy, team culture, teamwork, technician, technician retention, technician shortage, technology adoption, time management, training, troubleshooting, voices from the bench, wax-up, work ethic, work-life balance, workflow management, zirconia
Elvis reunites with Renata Bundy alongside lab owner Roberto Rossi and technician Eugene Vega for a conversation that connects education to real-world lab life. They share how technicians often start with little experience, face early challenges, and need the right mentorship and environment to grow. Roberto highlights building a quality-driven lab while navigating digital workflows, and Renata reflects on preparing students for those realities.
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408: Rob Nazzal & Mike Alessio: From the Bench to the (icortica) Dashboard
January 19th, 2026 | 1 hr 7 mins
Leadership, change management, customer retention, data visibility, data-driven decisions, dental, dental laboratory management, digital workflows, dsos, employee engagement, family-owned lab, icortica, lab culture, lab software integration, laboratory, magic touch, productivity metrics, quality control, quality metrics, real-time reporting, remakes, sales effectiveness, share of wallet, team alignment, technician, technician retention, transparency, voices from the bench
Rob Nazzal returns to Voices From the Bench with Mike Alessio of Bonadent to talk about leadership, culture, and using data the right way in dental laboratories. They discuss transparency around productivity metrics, the challenge of measuring quality, and how open communication builds trust and stronger teams. The conversation also highlights how icortica helps labs and sales teams use real-time data to improve retention, grow existing accounts, and have smarter, better-timed conversations with doctors.