At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

This week at the Dental Laboratory Association of Texas Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with Tony Aliatim from Axis Dental Milling to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.

Then things shifted from mills to maintenance with Rebekah Serrago and Chris Wilson from Garland Dental Services. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.

Finally, the future officially arrived when the podcast crew sat down with Antoine Coppens from Relu and orthodontic lab owner Christian Saurman of New England Orthodontic Laboratory. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.

Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.

If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing.

Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.

CAM has been a major topic lately, and a lot of that conversation keeps coming back to hyperDENT. But instead of just talking about the software itself, it’s worth looking at real-world experience. Imagine USA has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.

This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.

Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.

Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.

It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.

Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.

If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing.

Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.

When it comes to digital dentures, design is easy—manufacturing is where things get messy.

That’s why the Elevate Denture Solution brings it all together. Built by Roland DGSHAPE, Ivoclar, and FOLLOW-ME! Technology Group, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.

Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.

Live from LMT Lab Day Chicago, Elvis and Barb bring the mics to the Ivoclar stage for three very different conversations that all point to one big theme—this industry is evolving fast, and you better evolve with it.

First up, Savannah Elkins and Josh Williams from GPS Digital RPD jump into the digital removable world, where analog roots meet full-on additive workflows. Savannah shares how she went from pouring models to cranking out 100+ RPD frameworks a day, learning design in record time through hands-on training and a little “YouTube University.” The conversation dives into printed frameworks, flexible materials, and the push toward becoming a full lab-to-lab removable resource. It’s fast, it’s scalable, and yes… they absolutely test durability by throwing, stepping on, and possibly feeding things to alligators.

Next, Darin McCue from SalesLift Consulting flips the script and talks about what’s really holding labs back—and it’s not production. With a mix of passion and hard truth, Darin explains that most lab owners aren’t failing because they can’t make teeth—they’re failing because they don’t run a business. From leadership and communication to sales and team culture, he challenges owners to step off the bench and into a leadership role before burnout or failure forces the issue. His message is clear: if you don’t work on your business, it will eventually work against you.

Finally, Vicki Thomas and Carrie Ling bring a completely different energy, focused on community, collaboration, and leveling the playing field for smaller labs. Vicki shares the story behind launching Savvy Lab Solutions, a buying group built to give small and mid-sized labs access to the same pricing and vendor relationships as the big players. Carrie backs it up with real-world experience, explaining how vendors now proactively reach out with discounts and new products—saving time, money, and opening doors she didn’t even know existed. The conversation highlights the power of partnerships, word-of-mouth growth, and the realization that 78% of the industry is made up of labs that have historically been overlooked.

Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.

Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.

Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.

Special Guests: Carrie Ling, Darin McCue, Josh Williams, Savannah Elkins, and Vicki Thomas.

If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing.

Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.

When it comes to digital dentures, design is easy—manufacturing is where things get messy.

That’s why the Elevate Denture Solution brings it all together. Built by Roland DGSHAPE, Ivoclar, and FOLLOW-ME! Technology Group, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.

Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.

"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.

We kick things off with Frederic Rapp, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with icortica. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.

Then things shift to a great partnership with Casey Baldwin and Darin Lockaby, where we get into a seriously cool collaboration between Ivoclar and DESS. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.

From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.

Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.

Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.

Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.

Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.

Walking the Lab Day Chicago floor? Make it worth it.

Stop by the FOLLOW-ME! hyperDENT booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like Axsys, Imagine, DOF, and Roland.

Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.

You’re already walking the floor. Now it might carry you.

Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026*

• Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/
• LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday
• Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
• exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026

This week Elvis and Barb sit down with Helen Tanaka — a removable, implant, and digital workflow specialist whose career started in one of the most relatable ways possible: as a dental lab driver. What began as a job delivering cases quickly turned into a full-blown passion once she stepped inside the lab and saw what technicians were creating. From trimming dies and waxing copings to managing labs, supporting implant surgeries, teaching doctors chairside, and leading removable and implant teams, Helen shares a journey built on curiosity, persistence, and a deep drive to understand the why behind everything in dental technology.

Helen talks about working her way through crown and bridge fundamentals before discovering her true passion in removables, dentures, implants, and occlusion. After getting real-world lab experience, she attended dental technology school, studied all six specialties, and continued expanding her knowledge through advanced occlusion training and continuing education. She explains why understanding morphology, materials, and occlusal principles is critical — especially today — and why technicians must know more than just the steps of fabrication. For Helen, dentures and implant prosthetics offer the ultimate puzzle, combining anatomy, function, and problem-solving in ways that keep her constantly engaged.

The conversation dives deep into digital dentistry, guided surgery, and removable workflows, with Helen sharing her early experiences launching digital denture and sleep appliance programs long before the workflows were polished. She discusses digital record capture, stackable surgical guides, implant planning, photogrammetry, and where digital still needs improvement — especially for removable prosthetics. While she embraces technology, she stresses that software is only as good as the technician behind it, and that skipping fundamentals creates bigger problems later. Digital is powerful, but it doesn’t replace understanding.

Education is a major theme throughout the episode. Helen regularly teaches doctors and technicians, speaks at courses, supports live implant conversions, and works with dental students. She emphasizes that many clinicians today lack confidence in dentures and removable workflows, often because fundamentals are under-taught, and she sees technicians as essential partners in closing that gap. She and the hosts discuss how removable cases are frequently rushed, underpaid, and misunderstood — even though they replace a critical body function — and why slowing down, capturing correct records, and returning to basics solves many of the “mystery” failures labs see every day.

Helen also shares stories from her time with large organizations and clinical teams, including MicroDental, ClearChoice, Arklign, and implant education centers, where she has worked in technical service, management, training, and quality oversight roles. She talks about networking, mentoring, never burning bridges, and investing in people coming up in the industry. Her approach to both dentistry and life centers around curiosity and accountability — always asking why, always backing decisions with data, and always trying to do the right thing even when no one is looking.

Throughout the episode, the energy stays fun and honest, with stories about speeding delivery runs, early digital growing pains, chairside save-the-case moments, and the reality of fixing cases that skipped key steps. Helen brings passion, technical depth, and a strong belief that knowledge should be shared, not guarded. It’s a conversation about growth, fundamentals, digital evolution, and why great technicians still matter more than ever.

If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.

At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.

Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.

If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.

Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.

Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.

Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.

Special Guest: Helen Tanaka.

• Vision 21 in Las Vegas Jan 15-17 https://www.nadl.org/nadl-vision-21
• Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/
• LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday
• Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
• exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026

This week, Barb and Elvis finally sit down for a long-overdue full episode with the man behind the Fans of Voices From the Bench Facebook group, second-generation lab owner, NADL President, and all-around industry cheerleader: Joe Young of Young Dental Laboratory.

Joe shares his family’s incredible journey from Hong Kong to Philadelphia, how his parents built a small ortho lab out of a spare room, and how he grew up trimming models on a step stool before eventually returning to the lab after college. He walks us through the evolution of the business—from analog ortho, to adding fixed, to diving head-first into early CAD/CAM. Today, Young Dental is a 26-tech, multi-department full-service lab serving PA, NJ, and DE.

Joe talks about the challenges of ortho work in a digital world, the need for wire-bending talent, the rise of aligners, and the struggle of balancing old-school techniques with new-school tech. He also reflects on family legacy, his dad’s 45 years as a CDT, and why keeping that generation’s knowledge alive matters more than ever.

As NADL President, Joe dives into board service, workforce development, collaboration across organizations, and his goal of connecting labs and vendors more effectively. Plus, he gives an honest look at what it’s like to step into leadership, find your voice, and leave a legacy for the next wave of techs.

Of course, it wouldn’t be a VFTB episode without gifts, jokes, accidental innuendo, and a rapid-fire Q&A that reveals Barb’s love of tomahawks and Elvis’s dream of 88-degree weather.

Happy Holidays from Ivoclar!

As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.

From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.

May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.

Ho, ho, ho — Happy Holidays from Ivoclar!

Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from FOLLOW-ME! Technology. At LabFest, Elvis found out that every hyperDENT license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.

Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.

Special Guest: Joe Young.

In this episode, Elvis and Barb welcome Ed Molina, a dental technician and trainer with a fascinating journey from retail work to becoming an influential figure in digital dentistry. Ed shares how his brother and mentors like Dr. Art Mirelez and Fernando Polanco guided him into the dental field, eventually leading him to help pioneer digital workflows and facially driven design systems such as InstaRisa.

With a background in both clinical and lab settings, Ed discusses the evolution of his career — from assisting with surgical guides and imaging to mastering Exocad and teaching offices how to transition from analog to digital dentistry. He explains the importance of facial scanning, photogrammetry, and digital workflow efficiency while emphasizing the human side of adapting to new technology in dental practices. Now running his own training business, Ed helps clinicians integrate digital design and facially driven workflows into their practices, balancing his passion for innovation with a strong appreciation for mentorship and collaboration.

Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the Ivoclar Academy website or contact your local Ivoclar sales representative today.

Special Guest: Ed Molina .

TO DONATE: https://fdlt.memberclicks.net/donor-form#/

Select: Race for the Future
Enter the name of the racer you want to support: BARB WARNER or THE CROWN JEWELS
Enter the amount (One Million Dollars)

It's hard to believe that IDS 2025 happened over 4 months ago and we are still bringing out conversations we got while at the exocad booth. This one is jam-packed with three conversations with 4 different people in the dental industry that really are making huge impacts. First up is two dentist that are using their time and talent to teach other clinicians from around the world how to implement the digital workflow in their practice. Dr. Milad Shadrooh (The Singing Dentist!) and Dr. Robbie Hughes are from opposite ends of England but both share the passion of education. They talk about their careers, what kind of courses they offer at Avant Garde Dentistry and how through a mentorship program, dentist can go digital both efficiency and confidently.

Then we meet the CTO of Align Technologies, Zelko Relic. Zelko talks about getting into dental, the history of Align Technologies and when they merged in Invisalign, Itero, and exocad. He also talks about the resources they put towards R&D, scaling a company to make over 1 million parts A DAY, what new technologies are currently being worked on, and how they are making the ultimate in providing the comprehensive solution to all.

We wrap up the episode with Ben Weber from ModuleWorks. What is ModuleWorks, well it's kind of hard to explain. You see, it's in about 90% of the manufacturing in the world. It's not the CAM, it's not the user interface, but it's in the background making it all come together. Ben talks about what ModuleWorks is, how it works, and why we can't live without it.

Take it from Jennifer Ferguson from Ivoclar. If you have a PM7 or are thinking about getting a PM7 (Take it from Barb, you should), Ivoclar had launched the "Ivoclar Block Module" that can speed up milling emax by 45%!! The best part is that you can try it for FREE for 90 days. Al l you have to do is send them a message on Instagram at Ivoclar.na or send a email to jennifer.ferguson@ivoclar.com. Now go mill emax faster!

Special Guests: Ben Weber, Dr. Milad Shadrooh, Dr. Robbie Hughes, and Zelko Relic.

First up is Björn Zäuner. Björn grew up in a dental family and wanted nothing to do with teeth. We've all heard this story, right? It wasn't long before Björn had a milling center and even an ortho lab. But he noticed that miss mounted cases were a problem and a main cause to most of his remakes. So he developed Bite-Finder to use AI to find the true bite and not the one "captured" with a blue bite or iOS scanner. He talks all about what it is, how it works, how to integrate it, and how you can try it for FREE for 2 weeks.

Then we meet the CEO and co-creator of exocad, Tillmann Steinbrecher. We have talked to literally hundreds of people on this podcast that all sing praises for the "purple program" and this time we get to hear the origin story. Tillmann talks about how is started as a research project where he and his partner saw potential for so much more. From walking around IDS 15 years ago with a laptop with a early version to being one of the leaders in dental design, Tillmann in his team has really changed the way labs stay ahead of the every changing workflow. He talks about the early versions, where the name and purple come from, how it's important to stay an open platform, and the importance of user feedback to keep getting better.

Take it from Jennifer Ferguson from Ivoclar. If you have a PM7 or are thinking about getting a PM7 (Take it from Barb, you should), Ivoclar had launched the "Ivoclar Block Module" that can speed up milling emax by 45%!! The best part is that you can try it for FREE for 90 days. All you have to do is send them a message on Instagram at Ivoclar.na or send a email to jennifer.ferguson@ivoclar.com. Now go mill emax faster!

Special Guests: Björn Zäuner and Tillmann Steinbrecher.

We are many, many months away from Chicago in February, but our very own Barb Warner is going to be the very first female Chair of the Cal-Lab Association that is over 100 years old. Let’s make this the most well-attended event ever. Head over to Cal-Lab.org and sign up for this amazing meeting that takes place the Thursday and Friday of the same weekend as Lab Day Chicago. Let’s all plan to go and support Barb!

Now, first up we chat with a dentist from India, Dr. Manish Chhabra. After going though the school, Dr. Chhabra discovered that he really had a fondness for digital design. So he opened a lab. Eventurally he meets the owner of Leixir Dental Lab Group and formed a partnership to open a design center in India to support the group of labs. Starting with 2 employees and taking it to 300, Dr. Chhabra learned all about training and scaling. Now he has set off and created dgadental.com to train clinicans and technicians using VR headsets.

Then we sit down with someone from Ivoclar that has a lot to do with their success, Tobias Specht. Tobias came on the podcast about 2 years ago and this time stops by to update us on celebrating 20 years of emax , their new Ivotion Printed Base and how easy it is to reline, what Ivoclar has going on at IDS in their two booths, and a new way to mill emax faster. So much is covered, it’s hard to believe it all new from Ivoclar.

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Special Guests: Dr Manish Chhabra and Tobias Specht.

We return to the "Olympics of Dental", IDS in Cologne Germany. Set up very nicely in the exocad booth, Elvis and Barb got to talk to three more amazing people from around the world. THANK YOU EXOCAD!!

We start the episode with Amy Tate who joined her uncle a year ago at nexus dental laboratory because she saw all the amazing places it has taken him. Now enrolled in a 3 year online course, a mentorship, and also working in the lab, Amy is all in with dental technology and shares her hopes for the future.

Then we chat with Rami Gamil, who years ago saw a need for dental technology in Egypt. After getting a degree in it in France, Rami now owns multiple locations called TriScan that provides iOS, CBCT, and bunch of other digital services to local dentists. His next focus is all about education.

We wrap up the episode with the dental technician to Denturists, Pam Rehm. Growing up in Canada, Pam spent a fair amount of time in a dental chair. That drove her to become a dental technician and she found out how great the Denturist community was. After getting into teaching, she truly found her passion. She’s now with Argen Canada and her focus is making sure Denturists get a digital workflow that works for their practice.

### Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Special Guests: Amy Tate, Pam Rehm, and Rami Gamil.

Elvis loves him some surgical guide design software. For years he has used a bunch of them, but it was when he started using RealGuide from ZimVie, he learned he found the best. Luckily a past podcast guest, Paolo Lubrano is using RealGuide everyday with his role at Implant Concierge. He is joined by Tiffany Schreppler who is the Product Manager at ZimVie. They both talk about their history with dental, how RealGuide came to be, what it does, and how it can help any lab take on a bunch of various cases easily with a more affordable option.

See Paolo demo RealGuide on June 3rd at 7:00pm eastern:
https://education.zimvie.com/events/course:3540796_3642934

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Special Guests: Paolo Lubrano and Tiffany Schreppler.

First up is Eric Kukucka. Eric came on the podcast years ago to talk about his multiple denturist practices in Canada. But he has since sold them and has joined the Aspen Dental group as their Vice President of Clinical Removable Prosthetics & Design Technologies. Eric talks about going from making dentures for hundreds of patients to working with a team to produce quality dentures for millions.

Then we chat with Chelsea Homire, who has years of dental assistant experience, but when given the oppritunity to learn the in-office lab work, she took off. With a passion for printing, Chelsea is now teaching other offices (and even a few labs) how they can optimize their digital workflow.

We wrap up the episode with Brittany Mitchell. You might know her becuase she designed (and made the denture) on our "Just Say No to Brushing" shirt, but she's also a talented removable technician. Brittany talks about starting in at the front desk, drawing a picture that got notices and placed in the lab, falling in love with it, and making digital dentures for a 12 doctor dental group.

Don't miss this incredible webinar with Tanya Little, a dentist from beautiful Vancouver, Canada. We would like to invite you to a special webinar that she's hosting with Ivoclar and LMT on Wednesday, May 7th, titled "Reflections from a Denturist: 20 Years of Crafting Dentures!". In this program, she will review the incredible history of removables with Ivoclar and focus on the new and exciting evolution based print resin and of course, the PM7. Her goal is to provide you with several key takeaways that will allow you to work smarter and not harder. You can join on May 7th by registering at https://lmtmag.com/webinars/reflections-from-a-denturist-20-years-of-crafting-dentures

Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise.

Special Guests: Brittany Mitchell, Chelsea Homire, and Eric Kukucka DD.

Then we welcome back to the podcast, Greg Everett. Last time we talked to Greg, he was with a company that manufactured milling burs. Now he works on the whole mill with his new company Denteon. Specializing in Roland Mills, Greg provides a service to complete rebuild or repair your mill so you can continue to get your monies worth for years longer than expected. We suggest visiting denteon.com if you have any Roland Mills.

We wrap up the episode with Ivoclar's own Joe Braxon. Still talking about mills, but this time exclusively with Ivoclar mills. Joe is responsible for the installation, training, and service for all of the PrograMills. Joe talks about his background, finding Ivoclar, and what sets their mills above the rest.

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise.

Special Guests: Christopher Hernandez, Greg Everett, and Joe Braxton.

Register today!

Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!

Attend the 99th Annual Cal-Lab Meeting Feb 20 & 21 at the Swissôtel in Chicago. (Connected to the Hyatt and Lab Day)
Elvis & Barb will be *recording there Thursday night during the "Cocktail Hour" from 4:00 to 6:30 *
Register today: https://cal-lab.org/annual-meeting

This week we had the pleasure of speaking with Jim Thacker, the owner of Utah Valley Dental Lab, who shared his inspiring journey from finance to dental lab ownership.

Jim began his career in finance, working at Wells Fargo before marrying into a family that owned a dental lab. Initially brought in to handle the business side of things, Jim quickly became immersed in the world of dental aesthetics. Over the years, he has transformed Utah Valley Dental Lab from a small local lab into a thriving business with 123 employees, 40 of whom are also owners. This unique employee ownership model fosters a strong sense of collaboration and commitment among the staff, ensuring that everyone has a vested interest in the lab's success.

One of the most fascinating aspects of Jim's approach is his focus on high-end aesthetics and the importance of peer referrals in growing the business. He emphasizes that there’s nothing more effective than word-of-mouth marketing in the dental industry. By building strong relationships with their clients, Jim and his team have established Utah Valley Dental Lab as a go-to resource for aesthetic and implant dentistry. He believes in the importance of kindness and fostering a culture where employees feel valued and invested in their work. Jim Thacker's insights into running a successful dental lab highlight the significance of employee ownership, relationship building, and a focus on aesthetics in the dental industry.

You are invited to Ivoclar’s IPS e.max Panel Discussion Friday, February 22nd stating at 3:00 at LMT Lab Day in Chicago. Our very own Barb Warner will be on stage with Jessica Birrell, Stephenie Goddard, Mike Roberts, Jed Archibald and Dr. Ken Malament as they dive into the world of e.max. After the panel discussion, Ivoclar will host a Happy Hour to commemorate this 20-year milestone. So, please join us by registering at Labday.com/Ivoclar.

Make sure you visit Aidite at Booth E-26 during your visit at LMT Lab Day Chicago! They will be there showcasing their exciting new products and cutting-edge solutions in digital dentistry. Attendees can explore hands-on demonstrations of Biomic stain & glaze techniques and some of their other innovative technologies. Aidite will also host engaging lectures in Grand Suite 2, East Tower, covering topics such as EZneer, 3D Pro-Zir, Digital Dentures, and their Aidite Cloud design service. Even before you go, you can stay updated by following @AiditeNorthAmerica on all social media platforms. Don’t miss the opportunity to see how Aidite is shaping the future of dental labs!

Special Guest: Jim Thacker.

Make sure you visit Ivoclar at LMT Lab Day Chicago 2025. Ivoclar will be in their usual spot at Grand Ballroom A&B in the East Tower, on the Gold Level. Right across from the registration desk.

Register today!

Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!

We had the pleasure of sitting down with Jonny Jakson, a name synonymous with innovation in dental technology. Known affectionately as "Jonny Exocad," Jonny's journey is a testament to the power of family, passion, and the relentless pursuit of excellence in the dental lab industry.

Johnny's story begins in a family deeply rooted in dental technology. His uncle, a successful dental lab owner, became a pivotal mentor, inspiring Jonny to dive headfirst into the world of dental technology. From a young age, Johnny was exposed to the world of digital dentistry.

One of the standout aspects of Johnny's career is his dedication to education and empowering the next generation of dental technicians. Johnny shares his insights on the versatility of Exocad, emphasizing its ability to create any prosthetic imaginable. His commitment to educating others on using this powerful tool is evident, as he offers training and support to both labs and clinicians, ensuring they can maximize the software's potential.

Evolve: https://evolvedentistry.com/
Evolution Dental Lab: https://evolutiondental.net/

EZ Ref iOS implant location: https://evolvedentistry.com/product/ez-ref/

You are invited to Ivoclar’s IPS e.max Panel Discussion Friday, February 22nd stating at 3:00 at LMT Lab Day in Chicago. Our very own Barb Warner will be on stage with Jessica Birrell, Stephenie Goddard, Mike Roberts, Jed Archibald and Dr. Ken Malament as they dive into the world of e.max. After the panel discussion, Ivoclar will host a Happy Hour to commemorate this 20-year milestone. So, please join us by registering at Labday.com/Ivoclar.

Special Guest: Jonny Jakson.

Ivoclar, a global leader in dental materials and technology, is celebrating 20 years of Emax, a revolutionary product that has transformed the industry. John Isherwood, who has been with Ivoclar for 27 years, shares his journey from the world of sports PR to becoming a key figure in dental communications. His passion for the industry is evident as he discusses the importance of creating memorable experiences for customers and the impact of Emax on dental practices worldwide.

Meanwhile, Pat Coon, a senior field digital consultant at Ivoclar, delves into the advancements in digital dentures. With a background in the Air Force as a dental assistant and lab technician, Pat has witnessed the transition from analog to digital firsthand. He shares his insights on the evolution of digital dentistry and the growing adoption of digital dentures, particularly in the U.S. and Canada.

This episode also offers a sneak peek into what Ivoclar has in store for LMT Lab Day Chicago 2025. With a lineup of 19 programs and 21 thought leaders, attendees can expect a wealth of knowledge and inspiration. From intimate learning sessions to grand ballroom lectures, Ivoclar is committed to providing an exceptional educational experience for dental professionals.

Register TODAY for LMT Lab Day Chicago Feb 20-22, 2025: https://lmtmag.com/lmtlabday
Full line up of Speakers in the Ivoclar Ballroom at Lab Day Chicago: https://lmtmag.com/ivoclar/seminars
FREE education at the Ivoclar Academy: https://www.ivoclar.com/en_us/academy/learning-opportunities

Make sure you visit Ivoclar at LMT Lab Day Chicago 2025. Ivoclar will be in their usual spot at Grand Ballroom A&B in the East Tower, on the Gold Level. Right across from the registration desk. They have a killer line up of speakers including:

Mariano Maurizi

Lee Culp

Dr. Shashikant Singhal

Don Yancey

Jed Archibald

Benjamin Gebhardt

Tanya Little

Aaron Johnson

Jenelle Tabaković

Patrick Coon

John Wilson

Luke LaRocque-Walker

Paul Imperius

Jonny "exocad" Jakson

Yuki Momma

Dr. Ken Malament

Stephenie Goddard

Jessica Love

Dr. George Tysowsky

Michael Roberts

Barbara Warner!

Register today!

Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!

Special Guests: John Isherwood and Patrick Coon, CDT, TE.

Learn more about the Vortex screw:
https://www.youtube.com/watch?v=wxu5b6xOGmo
https://www.youtube.com/watch?v=-oMGXcDFUFU

Advanced Guided Surgery Course – January 2025 with Dr. Danny Domingue and Cory Glenn

Make sure you visit Ivoclar at LMT Lab Day Chicago 2025. Ivoclar will be in their usual spot at Grand Ballroom A&B in the East Tower, on the Gold Level. Right across from the registration desk. They have a killer line up of speakers including:

Mariano Maurizi

Lee Culp

Dr. Shashikant Singhal

Don Yancey

Jed Archibald

Benjamin Gebhardt

Tanya Little

Aaron Johnson

Jenelle Tabaković

Patrick Coon

John Wilson

Luke LaRocque-Walker

Paul Imperius

Jonny "exocad" Jakson

Yuki Momma

Dr. Ken Malament

Stephenie Goddard

Jessica Love

Dr. George Tysowsky

Michael Roberts

Barbara Warner!

Register today!

Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!

Special Guest: Dr. Daniel Domingue.

Have you ever looked at crappy impressions or work and said to yourself, I could do better than this. That is exactly what this week's guest did. After working in a lab for an ex-father-in-law, Dr. Timothy Royer started doing all-on-xs in an in-office lab. Seeing all the bad he was getting, he was determined to become a dentist and do it better. After getting his Masters and then doctorate, Dr. Royer now owns Elite Dentures in Nederland, Texas where he is helping patients on their own journey through completely restoring their mouth and providing excellent care along the way.

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guest: Dr. Timothy Royer.

Be sure to follow them everywhere at:
Sign up for the Aidite Pulse monthly newsletter here: https://bit.ly/aiditepulse
Aidite website: https://www.aidite.com
Facebook: https://www.facebook.com/AiditeNorthAmerica
LinkedIn: https://www.linkedin.com/company/aidite-north-america/
Instagram: https://www.instagram.com/aiditenorthamerica/
YouTube: https://www.youtube.com/@AiditeNorthAmerica

If you are in the market for purchasing a new milling machine or a furnace, Voices From the Bench invites you to connect with an Ivoclar sales associates. They have several great deals and financing options now available for you to take advantage of. These robust and dependable machines were designed to make your laboratory more efficient and profitable. They are work horses when it comes to processing IPS e.max lithium disilicate and the amazing Prime Zirconia. The PM7 mill also allows you to do digital dentures with their game changing Ivotion puck. Head over to ivoclar.com, voicesfromthebench.com/ivoclar, or call them at 1-800-533-6825.

Special Guests: Bob Hadley, Erica DiManna, and Tom Heusing.

Voices From the Bench is headed back to Florida for the FDLA Southern States Symposium & Expo all thanks to the great people at Jensen Dental. You know, the makers of MIYO!. Come visit Elvis & Barb in the Jensen booth June 7 & 8 in Orlando. Register today at FDLA.NET!

We are back to the episodes we got while in the Ivoclar Ballroom at LMT Lab Day Chicago 2024.

First up is a group of designers from Ziemek Dental Lab out of Washington State. What's cool is that only one for them actually works in the lab. Nichoel Burdge is the cad/cam manager and currently has 13 remote designers around the country. Joining her in Chicago is Kay Fritze from Michigan and Allison Cook from Nebraska. They all talk about the dynamic of having remote workers, communicating between themselves and the dentists, and staying disciplined when you can work in your pajamas.

Then we are joined once again by Jen Ludwig who talks about her new role at her new home, Renstrom Dental Studio. She's also joined by Mike Claugherty who has a unique story of being the only dental technician stuntman when he was used for the dental scenes in "A Serious Man". Check out the scene here: https://youtu.be/Rru5jRWqj0c?si=aRgoI2rMCZO8YSoJ

We wrap up the episode with two technicians that have made the better articulator. Scott Gallacher & Dee Grimm from Black Diamond Innovations talk about their extensive history in the industry, why and how they made a better articulator, and how they keep in relevant with digital models.

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Special Guests: Allison Cook, Dee Grimm CDT, Jennifer Ludwig, CDT, Kay Fritze, Mike Claugherty CDT, Nichoel Burdge, and Scott Gallacher.

Are you in the market for top-notch digital equipment, such as mills, scanners, or furnaces? Well, the time to act is NOW! Ivoclar, has introduced unbeatable rates exclusively for customers in North America.

Ivoclar has made it easier for you to invest in cutting-edge digital equipment with lower-than-prime interest rates. Whether you're looking to upgrade your milling capabilities, enhance your scanning technology, or optimize your furnace performance, Ivoclar Digital has you covered.

To take advantage of this offer, the dedicated Digital Specialists at Ivoclar are ready to assist you. For details on how to get in touch, visit Voicesfromthebench.com and the Ivoclar tab to find all the information you need to get started.

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Have you ever wanted to learn exocad? Do you find learning new design software overwhelming or just too costly because you have to go to a weekend course. Even if you have never used design any software before, we have the perfect solution for you to begin your exocad journey. Head over to the Institute of Digital Dentistry and select the “Mastering Exocad Course”.

Broken down to three segments, the amazing Marjorie will take you through Fundamentals, Intermediate, and Advanced courses leaving you with the confidence to tackle most cases coming into your lab. I personally am going through all 70 lessons and find it one of the most thorough courses you can take at your own pace.

And for being a listener of the podcast, if you enter code VOICES when checking out they will take an additional 10% off any course they offer…. And they offer a ton of content for labs and clinics.

Special Guest: Sam Thalassinos.

Ivoclar is having two amazing in-house training sessions in September featuring Jurgen Seger.
September 7 & 9 in Mississauga, Ontario, Canada
September 11& 12 in Amherst, NY, USA

SAVE 30% by using the code: VFTB30

You and a friend can each save 50% by emailing Nicola.Kowal@ivoclar.com and telling them you heard it on Voices From the Bench!

TOPICS INCLUDE:

• Choice of zirconia material related to strengths, esthetics and efficiency
• Design nesting and milling strategies for Multi Zirconia
• Infiltration options
• Processing monolithic restorations surface finish, staining
• Gingiva microlayering different pink ceramic colors
• Tooth microlayering management of color and 3D effects.
• Key tips related to firing aspects for zirconia bridge structures
• Micro and macrotexture of the tooth surface

On August 27th many brave and fearless dental technicians will take to the water and road to participate in the 2023 Chicago Triathlon. They don't do it for fame or personal gain, but to raise money for the Foundation For Dental Laboratory Technology.
PLEASE head over to dentallabfoundation.org and click the DONATE TODAY button. Log in and choose the “Race for the Future” option. There you can put the name of a racer you want to sponsor. You can put:

Barb Warner
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)
Voices From the Bench (50/50 split between Barb and Elvis' team)

It’s always sad when good things come to an end and this week we bring you the last of all the amazing conversations Elvis and Barb got when Ivoclar partnered up with us to record at LMT Lab Day West 2023. First up is a 45-year veteran of removable dentures, Glen Smith. Glen comes on to talk about how his lab, Robertson Lab (part of the Apex Dental Laboratory Group) can do so much of their removables digitally. Even after all this time, Glen is full of excitement and passion for this workflow. He talks about the workflow, automating certain steps, and training the next generation of lab technician. Then a “movie star” in our industry stops by, Gary Archer. Gary makes custom dental prosthetics for movies and television shows. He talks about what shows he is working on, some recent movies where his teeth have been featured, the stories behind them, and how he makes some with removable teeth for gory scenes.

Did you know that not all Zirconia is the same?

ZirCAD Prime Zirconia from Ivoclar is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals, to be combined into one material which sinters uniformly. The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.

ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice! Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success! Tell them you heard it on the podcast and get a FREE Prime disc to try – just use promo code 723!

Special Guests: Gary Archer and Glen Smith CDT TE.

First up is the Chief Marketing Officer for Ivoclar, Patric Frank. Patric comes all the way from the Headquarters in Liechtenstein chin to celebrate their 100 year anniversary. Patric talks about why he works for Ivoclar, attending Chicago, getting ready for IDS, and some exciting new Ivoclar products coming out.

Then we chat with Jess Mashewske, who started in a "big box" dental office. Once she learned to become a technician, she soon realized that her talents were being wasted and wanted to go somewhere she can excel. Now she is running Finger Lakes Dental Lab that services a 7-office DSO and looking to grow.

And then we wrap up the episode continuing the yearly tradition of talking to Randi and Scott James from Renstrom Dental Studio. Randi and Scott are almost done building out their new dream lab. They talk about all the "fun" it is that go through the process, the changes along the way, and how they are going to handle of moving 50+ employees 15 minutes down the road.

If efficiency and performance are what you are looking for in a compact milling system, then the PrograMill DRY from Ivoclar is the right choice for you.

Produce precise zirconium oxide crowns and bridges plus a range of PMMA materials including the innovative IVOTION material for the digital production of complete dentures.

Ivoclar provides white glove delivery service, training, choice of service contracts and their outstanding after sales service and support.

Contact your friendly Ivoclar sales representative today for lucrative promotions and to create a digital solution that’s right for you! _

Candulor a dental supply company from Switzerland has been making teeth from 1936.

Check out their Physioselect TCR tooth line now with new 18 anterior molds specifically made for the US market.

Discover all the solutions for Removables at Candulor.com. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guests: Jess Gray, Patric Frank, and Scott & Randi James.

If efficiency and performance are what you are looking for in a milling system, then the high-performance PrograMill PM7 from Ivoclar is the right choice for you.

Equipped with a high-performance spindle, this high-power 5-axis milling machine efficiently produces both wet and dry restorations.

Ivoclar provides white glove delivery service, training, choice of service contracts and their outstanding after sales service and support.

Contact your friendly Ivoclar sales representative today and create a digital solution that’s right for you!

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guest: Alexandra (Allie) Williamson, AAS, BS, CDT-E.

Be sure to come see Barb on stage and join a great association. The Cal-Lab meeting February 23 & 24 in Chicago!
JOIN TODAY!

Let's face it. Digital is a majority of our workflow. At least for fixed and it's quickly becoming the workflow for removables. As labs scale, there has been a need for someone to handle the design side of the production. Enter Full Contour. In 2011 Rob Laizure and his father decided to take their lab and dedicate it to only design services. Slowly scaling as they grew, they soon went from 3 technicians in an apartment to over 150 worldwide. Rob talks about the journey, the relationships, and the need to deliver 100% to labs. Now even bigger, Full Contour became part of the 3shape family and renamed 3Shape Design Services and still offers the amazing options and constant quality we are all use to.

Are you attending the LMT Lab Day show in Chicago from Feb 23rd-25th? Join Ivoclar as they celebrate their 100 Year Anniversary in the dental industry. A feat few have accomplished and it’s all thanks to you! In the Ivoclar Grand Ballroom A&B, get up close and personal with Ivoclar digital technology, materials, and an EPIC speaker lineup. Learn firsthand from many of the industry’s leading dental professionals as they share their tips and tricks for success. Come and hear from Lee Culp, Esther Schwenning, Yuki Momma, Dr Ed McLaren, Eric Kukucka and MORE... For a full listing of speakers CLICK HERE!

Also, come and see us, Voices from the bench, as this will be our home on Feb 24th and 25th. Come by to say Hi, record with us and tell us what inspires you or just give Ivoclar a “Happy 100 years“ shout out on the podcast.

Does your lab use Magic Touch? If not, you should think about switching just so you can use icortica. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to icortica.com/voices to learn more or send an email to Rob Nazzal at rob@icortica.com and tell him you heard about it on Voices From the Bench!

Special Guest: Rob Laizure.

Imagine being a solo lab owner in a town of only 4 dentists… and being related to 3 of them! Meet Anne Koelzer, owner of AMK Dental Lab in O’Neill Nebraska. Anne comes from a family FULL of dentist but decided that her future is in the dental lab industry. After attending lab school and a short time at another lab, she returned to the family practice to be their technician. Soon she built and opened her own lab and is getting work from all over the rural areas. Anne talks about getting the InLab system, printing 3d dentures, teaching offices and staff MIYO, putting on events, balancing work and life, and running a lab in the middle of nowhere.

Check out the MIYO course with Anne and Dr. Vetter in Fargo, North Dakota!

Does your lab use Magic Touch? If not, you should think about switching just so you can use icortica. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to icortica.com/voices to learn more or send a email to Rob Nazzal at rob@icortica.com and tell him you heard about it on Voices From the Bench!

Special Guest: Anne Koelzer.

Does your lab use Magic Touch? If not, you should think about switching just so you can use icortica. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to icortica.com/voices to learn more or send a email to Rob Nazzal at rob@icortica.com and tell him you heard about it on Voices From the Bench!

Special Guest: Ashleigh Henderson.

A BIG thanks to Whip Mix for putting on such an amazing event!

Whip Mix is thrilled to announce their most recent addition to their milling product line. Introducing the DWX-53DC from DGSHAPE. This powerful mill satisfies your 'NEED FOR SPEED'. Three reasons to consider this mill:

1. It has 3 times the gripping power for PMMA.

2. It mills 30% faster.

3. The integrated webcam allows you to monitor a milling project from anywhere, on any device.

Go to tinyurl.com/WhipMixRolandMill to learn how you can take your milling to the next level.

Special Guests: James Mahan CDT and Step Toothmaster Bae .

Have you seen the high prices of precious metal these days? Kulzer Refining knows that you are using less Precious metal in your lab these days, but if you send in half of what you sent in 5 years ago ,your scrap return will be higher than it was 5 years ago! You won’t believe how much money your scrap is worth right now!

Kulzer Refining reimbursement to you is after their 10% refining fee. They have zero additional fees! If you need any free shipping containers, which contain a UPS prepaid, full insured label, please visit

mydental360.com/refining or call the Director of Precious Metal Refining, Tony Circelli, directly at

(914) 906-1843. Mention the Voices From the Bench podcast and Kulzer Refining will add an extra 5% to your scrap! Kulzer Refining. Tested, Trusted, and Honest.

Whip Mix is thrilled to announce their most recent addition to their milling product line. Introducing the DWX-53DC from DGSHAPE. This powerful mill satisfies your 'NEED FOR SPEED'. Three reasons to consider this mill:

1. It has 3 times the gripping power for PMMA.

2. It mills 30% faster.

3. The integrated webcam allows you to monitor a milling project from anywhere, on any device.

Go to tinyurl.com/WhipMixRolandMill to learn how you can take your milling to the next level.

Special Guests: Cirenia Tobon and Dylan Schubert.

ExoCAD is excited to present their next Insights event October 3-4, 2022, on the sun-drenched island of Mallorca, Spain. Connect with friends and colleagues in the industry while collecting CE points* during a full program of software education, partner shows and international guest speakers. Enjoy the exclusive welcome party, featuring fantastic music and food. Join us in making Insights 2022 an event to remember! Register at exocad.com/insights2022

Information and how to register for the Race For the Future 8.0 August 28th

Information and registration for the Chicago Triathlon

Register for the FREE Education Day on August 27th
(COME TO THE DINNER!)

Donate to Barb or Team Voices From the Bench!!!!

Whip Mix introduces VeriGuide OS, a Class I, CE certified resin material developed for the production of high precision surgical guides for use in dental implant surgery. The new material is formulated for 3D-printing systems (DLP, SLA, and LCD) at both 385 nm and 405 nm.

VeriGuide OS™ has been successfully tested for biocompatibility and meets all mechanical properties requirements. The resin features an easy post-processing method and produces highly accurate surgical guides with a high-quality surface.

Sleeves may be inserted directly after printing with excellent fit. The material can also be sterilized by autoclave, steam, ethylene oxide, or gamma rays without affecting dimensional stability, physical properties, and biocompatibility.

For more information about VeriGUIDE OS, visit whipmix.com or call (800) 626-5651.

Did you know Asiga has over 500 validated materials on their open material system. And it's growing everyday?

By harnessing Asiga's proprietary layer monitoring technology with its smart positioning system and integrated internal radiometer, as a laboratory, you will be able to produce any indication you desire. Whether models, splints, temporaries, or even permanent crowns.

Your investment will be future proofed by Asiga's rugged engineering. Providing you with a fast, accurate, and repeatable machine, with a reputation that is time tested in the laboratory industry.

If you would like to learn about Asiga's machine or material offerings, please visit the website at asiga.com or contact your favorite dental reseller.

Special Guest: Steve Campbell RDT.

There are 3D Print resins for models that do a decent job, then there is Whip Mix VeriModel OS.

Dr. Michael Scherer, a prosthodontist from Sonora, CA says “Whip Mix VeriModel OS is one of the finest model resins I have ever worked with. It’s amazing”.

The popular resins offer the dental laboratory a high quality, smooth surface finish, extreme precision, reliable accuracy, and fine detail. They can be used in 385 and 405 nanometer printers, and are compatible with silicone-base separators. VeriModel OS print resins are available in Ivory, Golden Brown, Grey, and White colors for any model application.

For more information, call (800) 626-5651, or visit www.whipmix.com.

Did you know that most inLab MCX5 users that have ordered burs from Gro3X once, keep on ordering Gro3X burs over and over again? Because Gro3X burs are engineered by some of the folks who have been providing burs to some of the largest US production labs for years.

Did you also know, that most Roland and DGShape users have no idea what they are missing out?

To give Roland and DGSHAPE users the opportunity to find out for themselves how good Gro3X burs work also for their machines, Gro3X is now offering a BUY 3, GET 2 BURS FREE special. This is exclusively for Voices From The Bench listeners.

Simply go to the Gro3X website at gro3x.com click on burs, then select Roland & DGSHAPE. Add five burs of your choice to your cart, click on CHECK-OUT, enter discount code B3G2Burs and check out.

Is your lab in a position to take on new customers? Do you have the capacity to service more doctors? AmericaSmiles has helped hundreds of labs across the country to acquire new dental accounts.They're the biggest name in Dental Laboratory marketing. Don't waste time mailing and calling hundreds of doctors just to see poor results and hear overwhelming rejection. Let AmericaSmiles do all the heavy lifting for you. For just $195 a month, the AmericaSmiles One Voice program will help you skip to the front of the line. They'll prospect your local or target area, produce your creative marketing, and do all of the cold calling to leave you with extremely qualified appointments; guaranteed to help you find your ideal clients and grow your business.

Visit AmericaSmiles.net/One-Voice to learn more about how you can increase your lab's bottom line. Use promo code VOICESFROMTHEBENCH during checkout to qualify for a month-to-month agreement enabling you the freedom to cancel the marketing service any time! If you’d like to speak with an agent who can answer your questions about a time-tested, completely done-for-you approach to marketing, please call 708 279 9031. Join AmericaSmiles One Voice today - Getting new dentists to try your lab has never been easier.

Special Guest: Lauren Crowe.

Elvis & Barb will be recording all weekend long at the Preat Booth

For VFTB Listeners ONLY! Enter VOICES as the "discount code" when checking out and receive $50 off the registration fee! Offer good until Midnight on July 4th!

Dustin Osburn is from a small town in Arkansas. After finding his way to a dental lab, he quickly excelled to become the removable manager. When that lab got bought out by National Dentex, Dustin was recruited to be the "go-to" trainer for every NDX around the country. After a time running another lab, COVID hit. Dustin and his family had to switch gears and decided to control their own future. With a talent for welding, Dustin converted a van into a mobile removable lab that allows him to service surrounding towns and offer a service that no other lab can offer.

Look no further for your design or milling needs other than right here in our galaxy. Alien Milling Technologies is a cutting-edge Dental Milling Center known for using the latest methods and technologies in milling top dental prosthetics. They can help your lab by milling everything, like crowns, abutments, partials, guards, titanium bars, and even digital dentures. Best part is that they are all milled right here in the USA. Plus they also provide the same zirconia they mill in-house. Give them a call at 844-ZIRCONIA or visit them at alienmilling.com.

The Asiga MAX, the world’s most advanced lab 3D printer, offers exceptional productivity. Well over 400 labs in the U.S. can attest to its accuracy, speed and precision. With 62 micron Print Precision, the Max is optimized for both dental lab or clinic environments. Its exclusive SPS™ Smart-Positioning-System Technology guarantees every layer is formed accurately, resulting in consistent results in any environment, and its single Point Calibration makes calibration extremely accurate and fast.

As an Open Material System, you can print any suitable resin from any material manufacturer. Your choice, no strings. The Max also features the Fastest Material Changeover of any 3D printer. Labs LOVE this! Change completely from one print resin to another in under 30 seconds.

All this and the finest, most dependable technical support staff in the dental lab industry.

Call Whip Mix today or visit whipmix.com to find out more about the Asiga Max!

Special Guest: Dustin Osburn CDT.

Smile Matters Podcast

Whip Mix introduces the Bellus3D Dental Pro Face Scanning Solution. This new, practical addition to dentistry provides the dentist with a fast, easy, and affordable way to capture a detailed 3D facial scan and the laboratory an intelligent way to create the smile design. With this app, a complete 3D facial (and even whole head) scan can even be captured for virtual model and articulator alignment.

You can now put a face to your digital workflow with the Bellus3D Dental Pro. Learn more about this sought-after product by calling Lorena Lighthart at 970-218-9101 or emailing her at llighthart@whipmix.com. And be sure to watch Lee Culp presenting a Whip Mix webinar entitled “Bellus3D Dental Pro – Creating the Virtual Patient” at http://www.whipmix.com/webinars.

Special Guest: Laura Kelly AAACD.

While many labs are already full into the digital workflow, some are still looking for a way to enter the "game". And some of the labs that are already in the "game" need a resource to improve the workflow or assistance to bring on a new product. Enter Jesse Zamarripa from Opulent Digital Specialist. Jesse comes on the podcast to talk about how his company can help your lab enter the digital workflow or even help you improve your current workflow with dedicated service available 24/7. Partnering with names such as Amman Girrbach, ExoCad, and NT-Trading, Opulent is a good option with labs that want to go digital.

Aurident offers so much more than just the P5 michine. They offer all the needed accessories like Nabertherm furnaces and vacuums by Renfert. And all the consumables can be got in one place! Aurident has Delta Zirconia, Aurident Zr, Aurident cutting tools, and Quest pmma ! Aurident definitely is a One Stop Shop for any dental laboratory's needs! Call our friends, Aurident, at 800-422-7373 or visit their website at aurident.com!

Have you seen the CUREBox Plus from Whip Mix yet? This highly effective yet affordable light-curing unit is ideal for most printed resins on the market. The economically priced curing box uses a specific wavelength and intensity light source, time control, and temperature control to polymerize (cure) dental resin materials. The unit’s glasswork surface features diffuse reflectors, which improve light transmission uniformity to the bottom of the model, and its maximum temperature of 80˚C provides increased compatibility with medical device 3D print resins. It also provides faster heating.

The glove-friendly, easy-to-use touchscreen includes status indicators for heat, lamps, and the door to the large capacity chamber and it features One-touch presets, customizable settings, a timer (5 Minutes - 12 Hours), a temperature controller (30 - 80˚C), and an auto-start and shut down mode.

For more information about Whip Mix’s CUREBox, visit whipmix.com.

Special Guests: Bennett Napier and Jesse Zamarripa.

Vincent Silva is a technician that saw a need for computers being built specifically for dental CAD/CAM systems. Jed Archibald is a mega technician with experiences most of us could only dream of having. Putting these two together, we end up with a very exciting new format for dental laboratories to expand their resources. Imagine having a mill go down. You can put on your VR goggles and have a trained technician show you in real (3D) times how to make the repair yourself to keep production going. Imagine attending an in-person hands of training seminar without leaving your lab. Keep an eye on these two. We have a feeling it's only going to get better.

VHS (Virtual Healthcare Systems)
See the latest on their Facebook page

Dental Services Group is proud to support the National Board of Certification in Dental Technology and proudly promotes certification for dental technicians throughout their national network of laboratories. The CDT Designation sets certified dental technicians apart from others in their field demonstrating a mastery of knowledge and applied skills in the art of dentistry. Certification also raises the standards of dental health through education in all aspects of dental technology. At Dental Services Group, they believe dentistry plays a significant role in the healthcare ecosystem and is committed to providing solutions to benefit the overall health and wellbeing of the patient. Visit nbccert.org to learn more about becoming a CDT and dentalservices.net to learn more about how DSG supports the dental community.

Last week Elvis printed custom trays on his new FormLabs Form 3B printer. Easy to print, transparent, and stong material was a game changer for the difficult and large cases that require a good custom tray to start. Head over to formlabs.com/VFTB and they can send you something printed on a Form 3B printer. Check out their gray model material. It's pretty nice.

Special Guests: Jed Archibald and Vincent Silva.

Joining us again are:

Martha Martin – CEO of Triad Dental Studio in North Carolina

Jeff Stronk - Co-owner - Treasure Dental Studio in Utah

Heather Voss, CDT – Owner - Legacy Dental Arts in New York

Steve Killian, CDT - President and General Manager -Killian Dental in California

And of course Barbara and Elvis.

Show related links:

The Foundation for Dental Laboratory Technology
FDLT: Online Learning

Your Pathway to becoming a CDT

Special Guests: Heather Voss MBA, CDT, Jeff Stronk, Martha Martin , and Steve Killian, CDT.

Gathered together to discuss the ongoing issues of hiring and training are:

Martha Martin – CEO of Triad Dental Studio in North Carolina

Jeff Stronk - Co-owner - Treasure Dental Studio in Utah

Heather Voss, CDT – Owner - Legacy Dental Arts in New York

Steve Killian, CDT - President and General Manager -Killian Dental in California

And of course Barbara and Elvis.

A lot of great content so we get right to it!

Show related links:
Indeed

Special Guests: Heather Voss MBA, CDT, Jeff Stronk, Martha Martin , and Steve Killian, CDT.