web02.fireside.fm Fri, 15 May 2026 03:43:43 -0500 Fireside (https://fireside.fm) Voices from The Bench - Episodes Tagged with “Waiting” https://www.voicesfromthebench.com/tags/waiting Mon, 11 Nov 2024 06:00:00 -0500 A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning. en-us episodic A Dental Laboratory Podcast Elvis Dahl & Barb Warner A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning. no Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax Elvis Dahl & Barb Warner info@voicesfromthebench.com 346: Easing the Pain of Case Entry with Randy Berry & Jessica Wallen https://www.voicesfromthebench.com/346 16180945-d875-40fd-b6c8-926db8416ef0 Mon, 11 Nov 2024 06:00:00 -0500 Elvis Dahl & Barb Warner 346 Easing the Pain of Case Entry with Randy Berry & Jessica Wallen full Elvis Dahl & Barb Warner This week we talk to Randy Berry and Jessica Wallen who have taken on the task of doing remote case entry and invoicing for labs. With their company Certaineed Consulting, they can log in the incoming work while you concentrate on doing the incoming work. 1:02:40 no <p>Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it's never anything that a lab could outsource... until now. This week we meet <strong>Randy Berry</strong> and <strong>Jessica Wallen</strong> who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (<a href="https://www.certainteed-consulting.com/" target="_blank" rel="nofollow noopener">https://www.certainteed-consulting.com/</a>), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab. </p> <h3>Listen to John Wilson from <a href="https://www.sunrisedentallaboratory.com/index.php" target="_blank" rel="nofollow noopener">Sunrise Dental Lab</a> and take your own lab to the next level by getting in on some of <a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&amp;utm_medium=content_tile&amp;utm_campaign=equipment_promo" target="_blank" rel="nofollow noopener">Ivoclar's End of the Year deals</a> on equipment. If you are looking for your first or looking to expand your capabilities, <a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener">Ivoclar</a> has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.</h3> <p>Special Guests: Jessica Wallen and Randall Berry.</p> dental, technician, laboratory, metal printers, partials, technical, waiting, remote, photos, call, phone, UPS, code books, production software, sick days, shades, enty, hold, ios, communication, departments, printing, outsourcing, 72 hours, podcast, voices from the bench Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it's never anything that a lab could outsource... until now. This week we meet Randy Berry and Jessica Wallen who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (https://www.certainteed-consulting.com/), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab.

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guests: Jessica Wallen and Randall Berry.

]]> Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it's never anything that a lab could outsource... until now. This week we meet Randy Berry and Jessica Wallen who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (https://www.certainteed-consulting.com/), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab.

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guests: Jessica Wallen and Randall Berry.

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