About this Episode
Most of us think we have a pretty good team in our lab. But sometimes you run in to a couple of technicians that, when together, create great work and even better experiences. Conrad Rensburg came to this country as a trained dental technician and over the years eventually purchased Absolute Dental Services. Starting as a smaller lab and then growing to 6 locations, Conrad needed to improve and increase their product line. That's when Jack Marrano, the Director of their Signature Prosthetics Division, came in to train the technicians, improve their scalability, and bring in new technology. Conrad and Jack come on the podcast to talk about all that, plus getting into the Lucitone Carbon printed denture, strengthening their brand through social media, and participating in the dental laboratory industry.