Lab Day West Coast Stories Part 2 with Heather Voss and Daniel Serrago

Episode 275 · July 3rd, 2023 · 59 mins 23 secs

About this Episode

On August 27th many brave and fearless dental technicians will take to the water and road to participate in the 2023 Chicago Triathlon. They don't do it for fame or personal gain, but to raise money for the Foundation For Dental Laboratory Technology.
PLEASE head over to and click the DONATE TODAY button. Log in and choose the “Race for the Future” option. There you can put the name of a racer you want to sponsor. You can put:

Barb Warner
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)
Voices From the Bench (50/50 split between Barb and Elvis' team)

Come see Elvis and Barb on stage together for the first time as we record an episode in front of a live audience!
Register for the Ladies of the Mill Summit in Chattanooga, TN on July 21-22

Back in May, Elvis and Barb loaded up the gear and headed out to LMT Lab Day West to record some of the amazing people that attend that show. Thanks to Ivoclar, a table was set up in the main hall and a constant flow of conversations happened. This week we start off talking with the President of the National Association of Dental Laboratories, Heather Voss. Heather is on a dental lab show tour this year to promote community engagement with the industry. Heather talks about the NADL, some of the great things they are working on, and why a lab should join. Then the man who can fix anything stops by the table, Daniel Serrago, owner of Garland Dental Services. Daniel talks about getting into the handpiece repair business, accidentally discovering dental labs, moving his skills to more modern equipment, and some interesting facts he's learned along the way.

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