Daniele Collard & Amber Rosema Kept Calm and Crafted On After a Tragedy

Episode 396 · October 27th, 2025 · 1 hr 3 mins

About this Episode

Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying "Dental Technician". Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the Foundation For Dental Laboratory Technology!

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This week, Elvis and Barb sit down with two amazing ladies who turned tragedy into triumph. When a devastating fire destroyed Denture Crafters a few weeks ago, lab manager Amber Rosema and general manager Daniele Collard didn’t waste a single moment. From the parking lot of their burned-down lab, they began rebuilding—calling suppliers, securing space, and rallying their team to get dentures back in patients’ mouths.

Hear the incredible story of how these two leaders kept their employees working, rebuilt their systems, and leaned on the kindness of another lab to get back up and running in just days. They also share what it’s like being part of an employee-owned dental lab, their quick move into digital dentures, and the importance of mental health when life—and your lab—literally goes up in flames.

It’s an inspiring episode of resilience, teamwork, and what makes the dental lab community truly amazing.

If you want to help, Daniele and Amber would love your opinion on any of the following items. Feel free to email them at info@denturecrafters.net

Drop your favorites below:

  • Boil-out tanks / dewaxers (Electric if possible)
  • CAM milling units
  • Alcohol distiller
  • Acrylic polishers / pumice stations
  • Steam cleaners
  • Sandblasters / Shell Blaster
  • Air compressors (oil-free, quiet)
  • Dust collectors (single and central systems)
  • Vacuum systems (for 3D printers, model trimmers, etc.)
  • Fume extractors / ventilation systems
  • Air purifiers (HEPA, carbon filter, or ionizer type)
  • Monomer / polymer storage
  • Vacuum mixers
  • Resin dispensers
  • Workbenches (lab-grade, suction-integrated if possible)
  • Magnifying lamps / task lighting
  • Autoclave / sterilizer
  • Disinfectant systems / UV cabinets
  • Easy to clean flooring (think clean wax)
  • Laser welders

Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the Ivoclar Academy website or contact your local Ivoclar sales representative today.


The right CAM software can completely transform your lab’s workflow — and no one understands that better than FOLLOW-ME! Technology, creators of hyperDENT.

That’s why Roland DGA has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.

And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.

Plus, Nowak Dental Supplies is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.

Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at NOLA Lab Fest, November 7–8, and discover how CAM can redefine what your Roland mill can do.