Jim, a third generation owner of the Ottawa Dental Laboratory, is the grandson of its
founder Lucien “Tony” Caruso. Jim earned his B.A. in Economics from the University of
Iowa before the start of his career in 2003 and now serves as the company’s President and
Chief Administrative Officer. He also serves on the Board of United Way. Jim is also a
member of Vistage which allows him to continue to grow his leadership abilities through
training and coaching.
When Jim’s not at the laboratory he may be found hunting, golfing, or following the Chicago
Bulls, White Sox, Kansas City Chiefs, and Iowa Hawkeyes. He also enjoys traveling with his
wife Nicolette, their daughter Larson, and their three sons Ashton, Brody, and Lincoln.
July 13th, 2020 | 1 hr 8 secs
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Third generation lab owner Jim Caruso from Ottawa Dental Lab comes on the podcast to talk about taking a single small town lab to a 4 labs - 2 states operation. Jim also tells us how he has structured the lab to encourage the technicians to succeed and expand their skills.