Displaying 2 items of Voices from The Bench with the tag "china".
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413: Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab
February 23rd, 2026 | 1 hr 11 mins
1099, 2008 crash, abundance mindset, accountability, acquisitions, aggressive calm, branding, china, cold calling, commission, consistency, construction, crown and bridge, customer service, deal fatigue, decision maker, dental, dental lab, door-to-door, entrepreneurship, family business, firing clients, front desk, gatekeeper, growth, implants, irish catholic, laboratory, leadership, legacy, margins, mergers, mindset, multi-location, office dynamics, outsourcing, persistence, philadelphia, pricing, private equity, prospecting, prosthodontics, psychology, quality, recession, relationship building, removable, retention, sales, sandler system, solution selling, steamfitters, technician, thedentalab.net, turnaround time, voices from the bench
Jay Collins shares his journey from a split Philadelphia family of steamfitters and dental technicians to becoming the bold, growth-driven leader behind thedentalab.net. After the 2008 crash forced him out of construction, he dove into dental lab sales with relentless cold-calling, developing his “aggressively calm” approach that challenges traditional lab-owner mindsets. This episode is a fast-paced, hilarious deep dive into sales psychology, growth through mergers, and why labs must treat sales as seriously as production if they want to survive and scale.
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342: The Right People, The Right Time with Tom Heusing, Bob Hadley, and Erica DiManna from Aidite North America
October 14th, 2024 | 1 hr 9 mins
china, dealer summit, dental, europe, exocad, expectations, fitness, full gambit, furnaces, grow 3x, history, inlab, kol, lab day, laboratory, marketing, material technology company, mills, norbert, nowak, podcast, printers, right time, samples, scanners, scientist, sirona, smile plan, social media, stock exchange, technician, training, translucency, voices from the bench, youtube, zirconia, zubler
This week we meet most of the team for Aidite North America. Tom Heusing, Bob Hadley, and Erica DiManna come on to talk about running a successful division of Adite by providing quality products and working with good people and partners.