Voices from The Bench

441: Amir Bagheri & Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues

September 7th, 2026  |  1 hr 11 mins

accountability, accounting integration, accounting systems, all in one lms, all in one software, amir bagheri, analog workflow, api integration, app development, automated case routing, automated downloads, automated laboratory workflow, automated workflows, automation technology, bad habits, best dental lab software, business analytics, business automation, business intelligence, business management, business systems, business workflow, cad cam software, cad cam workflow, case automation, case bottlenecks, case downloads, case entry, case errors, case files, case management, case processing, case routing, case status, case tracking, centralized software, change management, cloud software, communication, configurable software, connected dental laboratory, connected systems, crm, crm integration, crm systems, custom reporting, customer accountability, customer experience, customer management, customer relationship management, customer service, customer success, customer support, 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Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.

438: Shawn Nowak & Jude Grayson: What Does a Karate Guy Know About Dental Labs?

August 17th, 2026  |  1 hr 4 mins

3d printing, 3d printing dental laboratory, actionable advice, adaptability, adapting, adapting to technology, ai, ai dental laboratory, ai in dental labs, ai in dentistry, artificial intelligence, automation, barb, board breaking, breakout session, business adaptability, business challenges, business coach, business coaching, business coaching for dental labs, business decisions, business development, business education, business evolution, business failure, business growth, business growth strategy, business innovation, business leadership, business lessons, business lessons from karate, business mindset, business mindset for dental labs, business opportunities, business opportunity, business performance, business pivot, business planning, business resilience, business strategy, business success, business transformation, calculated risk, change for dental labs, change management, coach, coaching, coaching mindset, company culture, competing on value, competition, competition and 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Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk about NOLA LabFest and the unexpected connection between martial arts and the dental laboratory industry with speaker Jude Grayson. They discuss leadership, business, knowing when to pivot, and how lessons from competition and martial arts can help lab owners navigate a rapidly changing industry. Plus, Shawn gives a preview of what’s coming to NOLA LabFest, including education, networking, and plenty of New Orleans fun.

Episode 431: exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, & Robert Norton

June 29th, 2026  |  56 mins 10 secs

3d design, 3d modeling, advanced dental technology, advanced workflows, ai crown, ai dentistry, ai in dental labs, ai-assisted dentistry, ai-powered design, artificial intelligence, automotive parts design, bench talk, beth collington, cad design, cad designer, cad workflow, cad/cam, clinicians, continuing education, creative cad applications, crown and bridge, crown design, crown finalization, crown production, custom grills, custom jewelry, custom restorations, dental automation, dental business, dental cad, dental cad community, dental cad experts, dental cad software, dental cad training, dental collaboration, dental community, dental conference, dental craftsmanship, dental design, dental design innovation, dental design software, dental design techniques, dental discussion, dental education, dental educators, dental engineering, dental expertise, dental future, dental industry, dental industry leaders, dental industry podcast, dental innovation, dental innovation summit, dental jewelry, dental lab, dental lab future, dental lab professionals, dental lab technology, dental laboratory, dental laboratory management, dental laboratory podcast, dental laboratory workflows, dental leadership, dental manufacturing, dental manufacturing technology, dental podcast, dental professionals, dental prosthetics, dental restorations, dental scanning, dental software, dental software experts, dental software innovation, dental software platform, dental software training, dental software updates, dental solutions, dental technician, dental technician life, dental technician training, dental technology, dental technology conference, dental technology education, dental technology experts, dental technology trends, dental trends, dental workflow efficiency, dental workflow management, dental workflow solutions, dental workflows, digital dental education, digital dental laboratory, digital dental revolution, digital dental solutions, digital dentistry, digital dentistry podcast, digital design solutions, digital impressions, digital lab, digital manufacturing, digital prosthetics, digital restoration design, digital solutions, digital tools, digital transformation, digital workflows, emerging technology, exocad, exocad america, exocad community, exocad ecosystem, exocad innovations, exocad insights, exocad training, exocad users, exocad users meeting, exohub, freeform design, future of dentistry, future-ready dentistry, industry insights, industry leaders, industry networking, innovation in dentistry, intraoral scanning, josh jackson, lab technology, lab-to-clinic communication, laboratory best practices, laboratory conversations, laboratory digital transformation., laboratory education, laboratory education and training, laboratory efficiency, laboratory excellence, laboratory growth, laboratory innovation, laboratory management, laboratory operations, laboratory perspective, laboratory productivity, laboratory support, laboratory technicians, laboratory technology, laboratory technology trends, mallorca, mallorca conference, modern dental laboratory, modern dentistry, next generation dentistry, podcast, production laboratory, production workflows, professional development, restorative dentistry, restorative technology, restorative workflows, robert norton, software development, software flexibility, technician education, technician insights, technician perspective, technician training, technician-led innovation, technology adoption, technology and dentistry, technology in dentistry, vftb, voices from the bench, workflow automation, workflow improvements, workflow integration, workflow optimization, workflow technology

While at Exocad Insights in Mallorca, Elvis and Barb catch up with Beth Collington, President of Exocad America, to discuss the continued growth of digital dentistry, the importance of education, and how Exocad is helping make digital workflows more accessible across the industry.

Then Josh Jackson and Robert Norton join the conversation to share insights from the lab and training side of Exocad. From AI Crown and Crown Finalization to creative applications beyond dentistry, they discuss the latest innovations, real-world workflows, and where digital technology is taking the profession next.

425: DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, & Christian Saurman

May 18th, 2026  |  1 hr 13 mins

3d printed models, 3d printing, 3shape, ai calibration, ai dentistry, ai design, ai learning, ai scan analysis, ai workflow, aligners, amann girrbach, apis, artificial intelligence, automated design, automated workflows, axis dental, barcoding, biomedical engineering, cad/cam, calibration, cam software, cbct, ceo, chairside milling, clinicians, cloud workflow, crown design, ct scan, custom solutions, customer support, customization, dental ai, dental ai software, dental automation, dental business, dental business growth, dental cad, dental community, dental conversations, dental conversations podcast, dental craftsmanship, dental culture, dental e-commerce, dental education, dental engineering, dental entrepreneurship, dental equipment repair, dental excellence, dental future, dental implants, dental industry, dental innovation, dental innovation podcast, dental lab, dental lab technician, dental labs, dental manufacturing, dental materials, dental milling, dental nerds, dental networking, dental ovens, dental parts, dental podcast, dental prescriptions, dental printing, dental repairs, dental scanners, dental scanning, dental service, dental service center, dental software, dental support, dental systems, dental technician, dental technology, dental tools, dental trends, dental workflow, design presets, detroit, digital cases, digital dentistry, digital impressions, digital lab, digital manufacturing, digital models, digital orthodontics, digital transformation, digital workflows, dlat, doctor portal, e.max, engineering, engineering solutions, equipment service, exocad, family business, fda compliance, fda validation, future of dentistry, garland dental, handpiece repair, hyperdent, implant abutments, implant crowns, implant milling, implant workflow, in-house lab, industrial milling, intraoral scanner, invisalign, lab automation, lab efficiency, lab equipment, lab growth, lab life, lab management software, lab operations, lab productivity, lab solutions, lab systems, lab workflow, lms, lmt chicago, machine learning, mandibular canal, manufacturing technology, margin lines, michigan, midwinter meeting, milling, milling accuracy, milling burs, milling centers, milling machines, milling tools, modjaw, mri, neolab, nesting software, new england orthodontic laboratory, night guards, online dental sales, orthodontic appliances, orthodontic lab, orthodontics, ovens, panoramic radiograph, pediatric dentistry, plug and play, pmma, pnp, preventive maintenance, production workflow, productivity, relu, repair technicians, repeatability, resin printing, restorative dentistry, robotic surgery, roland, rxwizard, scan alignment, scan quality, segmentation, silicone printing, smart mills, social media marketing, splints, stem cells, stl files, stl workflow, straumann, surgical guides, surgical planning, takema, tech support, technician workflow, tissue printing, titanium, trade shows, training, validated workflows, versamill, vhf, voices from the bench, women in dentistry, workflow automation, workflow efficiency, workflow integration, workflow optimization, workflow solutions, zirconia, zirconia crowns

At the Dental Laboratory Association of Texas Meeting 2026, Elvis and Barb sat down with Tony Aliatim from Axis Dental Milling, Rebekah Serrago and Chris Wilson from Garland Dental Services, and Antoine Coppens from Relu alongside orthodontic lab owner Christian Saurman from New England Orthodontic Laboratory. The conversations covered everything from industrial dental milling and equipment repair to AI-driven workflows that are changing how labs design and manufacture restorations. From preventive maintenance and milling strategies to fully automated AI design systems, this episode is packed with insight into where dental technology — and the lab industry — is headed next.

424: DLAT 2026 Part 1: Ortho Outlaws and Vulcanite Veterans with Jason Dyas & Jim Collis

May 11th, 2026  |  1 hr 16 mins

3d printing, 3shape, 3shape automate, aao, acrylic dentures, acrylic work, additive manufacturing, ai dentistry, ai design, ai orthodontics, ai workflow, analog dentistry, aos wire bender, appliance fabrication, articulators, automated design, automated wire bending, bay area, bench grinder, bridge design, build plate, california, cdt, certified dental technician, chicago midwinter, cloud storage, clyde, collins dental consulting, construction work, crown and bridge, crown and bridge technician, crown design, crozats, dental archives, dental artistry, dental automation, dental branding, dental cad, dental cam, dental collaboration, dental community, dental conferences, dental consulting, dental content creator, dental craftsmanship, dental design, dental education, dental education courses, dental entrepreneurship, dental equipment, dental equipment reviews, dental evolution, dental future, dental history, dental humor, dental industry, dental influencer, dental innovation, dental innovation community, dental instructors, dental lab, dental legacy, dental manufacturing, dental materials, dental mentorship, dental photography, dental podcast, dental printers, dental printing setup, dental r&d, dental reviews, dental safety, dental sales, dental scanning services, dental school, dental software, dental stories, dental teamwork, dental technician, dental technicians, dental technology, dental trade show, dental troubleshooting, dental videos, dental workflow, dental youtube, denture design, denture printing, denture repairs, denture workflow, dentures, desktop scanner, digital adoption, digital dentistry, digital dentures, digital lab, digital learning, digital models, digital ortho pros, digital orthodontics, digital scanning, digital transition, digital workflow, dlat, dlat 2026, dremel, dreve, entrepreneur, exocad, facebook, fax marketing, fep screen, fishing, frozen printer, future of dental labs, future of dentures, future of orthodontics, gaming generation, garage lab, germany, golf, hands-on course, harley davidson, harvest materials, hawley retainers, ids, implant dentistry, implant restorations, impressions, industry veteran, influencer marketing, instagram, jackson magnets, jason dyas, jim collis, knoxville, lab burnout, lab consulting, lab craftsmanship, lab culture, lab day west, lab management, lab networking, lab owner, lab startup, lab stories, lab technology, lab workflow, laser welder, linkedin, lodi, magnet overdentures, modern dental lab, monomer, naturalized denture bases, next generation labs, non-alcohol cleaner, northern california, online learning, order forms, org, ortho appliances, ortho lab, ortho outlaw, ortho technology, orthodontic appliances, orthodontic community, orthodontic lab, orthodontic lab pros, orthodontic lab solutions, orthodontic meetings, orthodontic resource group, orthodontics, orthodontists, photogrammetry, podcast guest, porcelain teeth, pre-magnets, print calibration, printer camera, printing resins, product reviews, removable dentistry, removable lab, removable prosthetics, resin heating, resin odors, resin printing, rhino cleaner, roi, sacramento, scanning, seo, social media marketing, social media merch, sonic xl, startup lab, stl files, stockton, stone models, storage sheds, study model scanning, sunstone laser welders, technology adoption, technology in dentistry, tennessee, traditional dental lab, transmandibular implants, triton college, trucking, voices from the bench, vulcanite dentures, wash and cure, wash station, wayne zaruba, wire bender, wire bending, workflow optimization, younger technicians, youtube education, youtube videos

Live from DLAT, this episode features two incredible conversations with Jason Dyas and Jim Collis. Jason shares how Ortho Outlaw grew from a garage ortho lab into a social-media-driven tech platform focused on digital workflows and wire-bending technology, while Jim reflects on 45 years in dental technology, teaching digital dentures, 3D printing, and the evolution from Vulcanite dentures all the way to photogrammetry.