Voices from The Bench

441: Amir Bagheri & Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues

September 7th, 2026  |  1 hr 11 mins

accountability, accounting integration, accounting systems, all in one lms, all in one software, amir bagheri, analog workflow, api integration, app development, automated case routing, automated downloads, automated laboratory workflow, automated workflows, automation technology, bad habits, best dental lab software, business analytics, business automation, business intelligence, business management, business systems, business workflow, cad cam software, cad cam workflow, case automation, case bottlenecks, case downloads, case entry, case errors, case files, case management, case processing, case routing, case status, case tracking, centralized software, change management, cloud software, communication, configurable software, connected dental laboratory, connected systems, crm, crm integration, crm systems, custom reporting, customer accountability, customer experience, customer management, customer relationship management, customer service, customer success, customer support, customizable software, dan sinclair, data analytics, data driven dental lab, data driven laboratory, data integration, data management, dental 3d printing, dental accounting, dental analytics, dental automation, dental business management, dental business podcast, dental business software, dental cad, dental cad cam, dental cam, dental case automation, dental case management, dental crm, dental customer management, dental design workflow, dental digital workflow, dental digitalization, dental industry, dental industry podcast, dental industry technology, dental innovation, dental innovation podcast, dental inventory management, dental lab automation software, dental lab business, dental lab consulting, dental lab data, dental lab digitalization, dental lab efficiency, dental lab integrations, dental lab interview, dental lab logistics, dental lab management, dental lab management software, dental lab migration, dental lab modernization, dental lab operations, dental lab owners, dental lab podcast, dental lab processes, dental lab productivity, dental lab reporting, dental lab software, dental lab software implementation, dental lab software integration, dental lab software transition, dental lab solutions, dental lab startup, dental lab systems, dental lab technicians, dental lab technology, dental lab transition, dental lab workflows, dental laboratory, dental laboratory automation, dental laboratory business, dental laboratory digitalization, dental laboratory management, dental laboratory management software, dental laboratory operations, dental laboratory podcast, dental laboratory software, dental laboratory software solutions, dental laboratory systems, dental laboratory technicians, dental laboratory technology, dental laboratory trends, dental laboratory workflow, dental labs, dental lis, dental lms, dental logistics, dental management podcast, dental manufacturing, dental manufacturing software, dental milling, dental offices, dental platforms, dental podcast, dental practices, dental production management, dental production software, dental production workflow, dental reporting, dental software, dental software development, dental software implementation, dental software integrations, dental software podcast, dental software solutions, dental software systems, dental tech, dental tech industry, dental tech podcast, dental tech software, dental technicians, dental technicians software, dental technology, dental technology interview, dental technology podcast, dental technology solutions, dental technology trends, dental workflow, dental workflow automation, dental workflow podcast, dentists, digital case entry, digital cases, digital dental lab, digital dentistry, digital dentistry workflows, digital file management, digital impressions, digital lab management, digital lab transformation, digital lab workflow, digital laboratory management, digital laboratory solutions, digital platforms, digital transformation, digital workflow, digital workflows, doctor relationships, efficient dental lab, efficient laboratory, elvis, email automation, email management, end to end lab management, end to end workflow, enterprise dental lab, enterprise lms, enterprise software, file management, future of dental labs, future of dental technology, gcm, glidewell, glidewell customer manager, glidewell laboratories, growing dental lab, healthcare it, healthcare software, healthcare technology, implementation, implementation strategy, inbox management, inbox sprawl, information management, integrated lab management, integrated software, integrated systems, intraoral scanners, inventory integration, inventory management, inventory systems, inventory tracking, lab analytics, lab annex, lab automation, lab automation software, lab bottlenecks, lab consulting, lab customization, lab efficiency, lab growth, lab information management, lab leadership, lab management, lab management solutions, lab management technology, lab managers, lab modernization, lab onboarding, lab operations, lab process, lab processes, lab productivity, lab remakes, lab reports, lab scalability, lab software migration, lab software systems, lab technology, lab technology trends, lab training, lab workflow, laboratory data, laboratory growth, laboratory information system, laboratory innovation, laboratory management, laboratory management software, laboratory management system, laboratory management technology, laboratory operations, laboratory owners, laboratory platforms, laboratory software implementation, laboratory software migration, laboratory software solutions, laboratory software transition, laboratory startup, laboratory technology, laboratory transformation, laboratory workflow, large dental lab, lis, lms implementation, lms integration, lms migration, lms software, lms transition, logistics, logistics integration, logistics systems, magic touch interview, magic touch lite, magic touch lms, magic touch podcast, magic touch signature, magic touch software, magic touch transition, manual data entry, manual entry, manual processes, missed cases, modern dental lab, modern dental laboratory, modern lab management, operational accountability, operational efficiency, outreach, process driven lab, process improvement, process management, process mapping, production accountability, production analytics, production automation, production bottlenecks, production efficiency, production management, production managers, production problems, production systems, production tracking, production workflow, proprietary software, remake management, remake rates, remake tracking, reporting, reporting tools, scalable laboratory, scalable lms, scalable software, scanner integration, scanner workflow, shipping logistics, small dental lab, smarter lab management, software api, software architecture, software consolidation, software consultation, software customization, software development, software development history, software engineering, software for dental laboratories, software for dental labs, software implementation, software innovation, software integration, software onboarding, software platforms, software scalability, software super user, software support, software training, software transformation, somer dental, summer dental, super users, system architecture, system consolidation, systems integration, technology consulting, technology for dental laboratories, technology for dental labs, technology leadership, technology platforms, voices from the bench, voices from the bench podcast, workflow analysis, workflow automation, workflow management, workflow optimization, workflow problems, workflow technology, workflow transformation

Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.

440: Veronika Perrone & Brandon Smith: Flex Appeal: Printing the Impossible with detax

August 31st, 2026  |  59 mins 29 secs

3d printed dental appliances, 3d printed dentistry, 3d printed flexible partial, 3d printed partial denture, 3d printer, 3d printing, 3d printing nesting, 3d printing technology, 3d resin development, 3shape, 3shape dental system, 45 degree nesting, additive dentistry, additive manufacturing, additive manufacturing dentistry, alcohol bath, aligner resin, all in one resin, asiga, audiology, barb, biocompatibility, biocompatible resin, brandon smith, brandon's design consulting, cad cam, cad design, chemical bonding, clasp design, clasp partial, clasp partial denture, claspless partial, clear retainers, crown and bridge, crown and bridge resin, crown resin, dental 3d printing, dental 3d workflow, dental additive manufacturing, dental aligners, dental appliance, dental appliances, dental biocompatibility, dental cad, dental cad cam, dental cad cam technology, dental cad cam workflow, dental cad design, dental cad training, dental ce, dental consulting, dental continuing education, dental crowns, dental curing, dental design, dental design training, dental digital transformation, dental education, dental finishing workflow, dental geeks, dental industry, dental industry experts, dental industry podcast, dental innovation, dental innovation germany, dental innovation podcast, dental innovation usa, dental lab, dental lab automation, dental lab efficiency, dental lab innovation, dental lab production, dental lab solutions, dental lab technology, dental lab workflow, dental laboratory, dental laboratory podcast, dental laboratory technology, dental laboratory trends, dental manufacturing, dental manufacturing technology, dental manufacturing workflow, dental material validation, dental materials, dental materials europe, dental materials innovation, dental materials manufacturer, dental materials science, dental materials technology, dental materials testing, dental materials usa, dental milling, dental nerdiness, dental nerds, dental nesting, dental night guards, dental podcast, dental polishing, dental printer, dental printing, dental printing materials, dental printing process, dental printing workflow, dental product development, dental product innovation, dental production, dental production efficiency, dental production solutions, dental prosthesis, dental prosthetic materials, dental prosthetic resin, dental prosthetics, dental resin, dental resin curing, dental resin innovation, dental resin materials, dental resin workflow, dental restoration materials, dental restoration resin, dental restoration workflow, dental restorations, dental retainers, dental scanning, dental software training, dental supports, dental tech, dental technician, dental technician education, dental technician podcast, dental technician training, dental technology, dental technology experts, dental technology podcast, dental technology trends, dental training, dental training courses, dental workflow, dental workflow solutions, dental workflow training, denture finishing, denture module, denture resin, denture retention, denture teeth, denture tooth bonding, denture workflow, detax, detax denture resin, detax flexible, detax materials, detax materials inc., detax resin, detax splint master, detax splint resin, detax usa, digital appliance workflow, digital crown workflow, digital dental lab, digital dental production, digital dentistry, digital dentistry education, digital dentistry training, digital denture workflow, digital dentures, digital design, digital flexible partial, digital impression, digital lab, digital manufacturing dentistry, digital partial dentures, digital partial workflow, digital partials, digital prosthodontics, digital removable, digital removable partial, digital removable prosthodontics, digital removable workflow, digital restoration, digital rpd, digital splints, digital transformation, digital workflow, dx retainer, elvis, elvis and barb, exocad, fast dental workflow, fda clearance, fda cleared resin, flexible appliance workflow, flexible clasps, flexible dental material, flexible denture finishing, flexible denture resin, flexible denture technology, flexible dentures, flexible flipper, flexible material, flexible nesbit, flexible partial design, flexible partial finishing, flexible partial retention, flexible partials, flexible prosthetic material, flexible removable partial, flexible resin, flexible rpd, flexible splints, flipper, formlabs, future of dental labs, future of dentistry, german dental technology, hands on dental training, hearing aids, independent dental manufacturer, inlays, intraoral scan, intraoral scanning, mdr certification, medical device certification, medical device materials, medical devices, medical grade resin, modern dental lab, modern dental technology, multi indication resin, nesbit, next generation dentistry, night guards, onlays, open printer, partial denture, partial denture design, permanent crowns, polishing, post cure, post-processing, print orientation, printed aligners, printed appliance, printed crowns, printed dental appliances, printed dentures, printed flexible partials, printed night guards, printed partials, printed restorations, printed retainers, printed rpd, printed splints, printer validation, prosthodontics, rapid dental production, rapid shape, removable appliances, removable dentistry, removable dentistry technology, removable partial, removable partial denture, removable prosthetics, removable prosthodontics, removable workflow, resin bonding, resin crowns, resin curing, resin finishing, resin flexibility, resin nesting, resin post-processing, retainer resin, rpd, same day dental workflow, scan to print, scanned dentures, scanned partials, shining 3d, silicone materials, splint 2.0, splint master flex, splint master taf, splints, support placement, temporary bridges, tooth retention, unilateral partial, validated printer, veneers, veronika perrone, voices from the bench, voices from the bench podcast

Veronika Perrone from DETAX and Brandon Smith join Elvis and Barb to dive into the world of 3D-printed flexible partials and digital removable workflows. They talk about DETAX’s flexible resin, real-world lab experience, design and post-processing, printer validation, splint materials, and how digital technology is changing the way labs approach flexible appliances. Brandon also shares his journey through the dental industry and his work in training and consulting.

439: Caroline Kirkpatrick: From Ear Molds to Digital Dentures

August 24th, 2026  |  1 hr 32 secs

30 years dental technology, 3d printed dental models, 3d printers, 3d printing, 3shape, 3shape dental system, 3shape dentures, accessible digital dentistry, acrylic dentures, adaptability, adapting to technology, additive manufacturing, aesthetic dentures, affordable 3d printing, affordable dental technology, aligners, alternative dental workflows, analog dentistry, analog dentures, analog to digital, bench technician, bench to clinic, better dental workflows, blender, bridges, cad cam, cad cam dentistry, cad dentistry, career development, career progression, caroline kirkpatrick, caroline kirkpatrick clinical dental technician, caroline kirkpatrick dental technician, ceramics, changing dental laboratories, changing dental technology, clear retainers, clinical dental laboratory, clinical dental technician, clinical dental technician scotland, clinical dental technician uk, clinical dental technology, clinical dental technology scotland, clinical dentistry, clinical experience, clinical skills, clinical technician, clinical workflow, continuing dental education, continuing education, continuous improvement, cost effective dental lab, cost effective dentistry, craftsmanship, crown and bridge, crown and bridge lab, crown and bridge technician, crowns, curiosity, customized dentures, daughter dental technician, decades in dental technology, dental 3d printing, dental acrylic, dental aesthetics, dental apprenticeship, dental apprenticeships, dental artistry, dental business, dental cad, dental cad cam, dental cad software, dental cad technician, dental cad tips, dental career, dental career inspiration, dental career journey, dental career stories, dental casting, dental ceramics, dental clinic, dental clinical workflow, dental college, dental conference, dental confidence, dental craftsmanship, dental denture workflow expert, dental design, dental design software, dental design tools, dental diagnostics, dental education, dental educator, dental entrepreneurship, dental equipment, dental esthetics, dental industry, dental industry careers, dental industry education, dental industry inspiration, dental industry podcast, dental innovation, dental innovation future, dental lab, dental lab best practices, dental lab business, dental lab community, dental lab educator, dental lab efficiency, dental lab knowledge, dental lab life, dental lab owner, dental lab production, dental lab productivity, dental lab solutions, dental lab tips, dental laboratory, dental laboratory and clinic, dental laboratory apprenticeship, dental laboratory business, dental laboratory casting, dental laboratory craftsmanship, dental laboratory equipment, dental laboratory experience, dental laboratory industry, dental laboratory innovation, dental laboratory life, dental laboratory owner, dental laboratory podcast, dental laboratory technology, dental laboratory training, dental laboratory workflow tips, dental manufacturing, dental materials, dental materials and equipment, dental mentoring, dental mentorship, dental milling, dental milling machines, dental mistakes, dental models, dental patients, dental podcast, dental polishing, dental polymers, dental practice, dental printers, dental production, dental prosthesis, dental prosthetic technology, dental prosthetics, dental resin, dental resins, dental retainers, dental scanning, dental school, dental software, dental speaker, dental students, dental teaching, dental technician, dental technician artistry, dental technician best practices, dental technician career, dental technician community, dental technician education, dental technician education uk, dental technician experience, dental technician inspiration, dental technician lessons, dental technician life, dental technician mentorship, dental technician podcast, dental technician podcast interview, dental technician scotland, dental technician stories, dental technician tips, dental technician to clinician, dental technology, dental technology adoption, dental technology best practices, dental technology career, dental technology career path, dental technology community, dental technology conference, dental technology craftsmanship, dental technology education, dental technology education uk, dental technology educator, dental technology events, dental technology evolution, dental technology experience, dental technology expert, dental technology future, dental technology innovation, dental technology innovation expert, dental technology interview, dental technology journey, dental technology knowledge, dental technology leadership, dental technology mentor, dental technology podcast, dental technology presentation, dental technology roadshow, dental technology scotland, dental technology software, dental technology solutions, dental technology speaker, dental technology stories, dental technology students, dental technology tips, dental technology tools, dental technology uk, dental training, dental waxing, dental workflow, dental workflow innovation, dental workflow solutions, denture aesthetics, denture bases, denture design, denture design software, denture fabrication, denture innovation, denture laboratory, denture making, denture manufacturing, denture materials, denture patients, denture printing, denture processing, denture production, denture resin, denture technician, denture technology, denture technology innovation, denture teeth, denture workflow, denture workflow tips, dentures, diagnostic dentistry, digital adoption, digital appliances, digital artistry, digital craftsmanship, digital dental future, digital dental lab, digital dental technician, digital dental technology, digital dental workflow, digital dentistry, digital dentistry conference, digital dentistry education, digital dentistry scotland, digital dentistry tips, digital dentistry uk, digital denture bases, digital denture design, digital denture design tips, digital denture education, digital denture experience, digital denture expert, digital denture manufacturing, digital denture materials, digital denture printing, digital denture processing, digital denture production, digital denture roadshow, digital denture solutions, digital denture systems, digital denture technician, digital denture technician uk, digital denture teeth, digital denture tips, digital denture tools, digital denture workflow, digital dentures, digital dentures europe, digital dentures scotland, digital dentures uk, digital design, digital equipment, digital impressions, digital innovation, digital manufacturing, digital models, digital orthodontic workflow, digital orthodontics, digital prosthodontics, digital removable prosthodontics, digital technology for dental labs, digital tools, digital transformation, digital transition, digital versus analog, digital workflow, digital workflow education, direct patient care, edinburgh, edinburgh dental lab, education, efficient workflow, embracing digital dentistry, evolution of dental labs, evolution of dental technology, evolution of dentistry, exocad, exocad dental technician, exocad dentalcad, exocad dentures, exocad digital dentures, exocad digital workflow, exocad insights, exocad presentation, exocad technician, exocad tips, exocad workflow, experience in dentistry, family business, family dental business, family dental laboratory, family lab, female dental technician, first female clinical dental technician, fixed prosthetics, from analog to digital, full arch, full arch bridge, full arch dentistry, future dental laboratory, future dental technician, future of dental labs, future of dental technology, future of digital dentistry, glasgow, glasgow dental lab, immediate load, immediate loading, implant dentistry, implant planning, implant prosthesis, implant prosthetics, implant supported dentures, improving dental workflows, independent dental lab, independent dental technician, innovation, insights, inspirational dental technician, inspirational dental technology, intraoral scanning, knowledge sharing, laboratory skills, laboratory to clinic, laboratory workflow, learning dental technology, learning from mistakes, learning new technology, lessons learned, life as a dental technician, lifelong learning, making dentistry easier, mentorship, metal ceramic crowns, milling, model work, modern dental laboratory, modern dental technician, modern dental technician skills, modern dental technology, modern dental workflows, modern dentures, monoblock dentures, natural aesthetics, next generation dental technicians, next generation dental technology, oral health, oral healthcare, orthodontic appliances, orthodontic lab, orthodontic laboratory, orthodontic technician, orthodontic technology, orthodontics, passing on knowledge, passion for dental technology, passion for dentistry, patient care, patient communication, patient confidence, patient experience, patient satisfaction, patient-centered dentistry, patient-focused dental laboratory, patient-focused dentistry, perseverance, practical dental lab advice, practical dental technology, practical digital dentistry, practical digital workflow, precision dental technology, precision dentistry, printed denture bases, printed dentures, professional development, prosthetic dentistry, prosthetic technology, prosthodontics, real world dental workflow, real world dentistry, realistic digital dentistry, removable appliances, removable prosthetics, removable prosthodontics, reproducible workflow, resin printing, restorative dentistry, restoring function, restoring smiles, retainers, scotland, scotland dental technician, scottish dental laboratory, scottish dental technician, sharing experience, sharing knowledge, sharing mistakes, sister in dental lab, small dental lab, small dental laboratory, small lab technology, smarter dental workflows, smile design, student technicians, teaching dental technology, technical skills, technician experience, technician journey, technician training, technology adoption, technology and dentistry, technology for small labs, uk dental technology, unconventional dental career, united kingdom, voices from the bench, voices from the bench podcast, women in dental technology, women in dentistry, workflow optimization

Caroline Kirkpatrick shares her incredible journey from discovering dental technology by chance in Scotland to becoming the first female clinical dental technician to qualify in the UK. She talks about building her own lab, teaching, treating patients, and embracing digital dentistry while constantly looking for better, more efficient ways to work. It’s a great conversation about curiosity, education, digital dentures, and the importance of sharing what you’ve learned along the way.

438: Shawn Nowak & Jude Grayson: What Does a Karate Guy Know About Dental Labs?

August 17th, 2026  |  1 hr 4 mins

3d printing, 3d printing dental laboratory, actionable advice, adaptability, adapting, adapting to technology, ai, ai dental laboratory, ai in dental labs, ai in dentistry, artificial intelligence, automation, barb, board breaking, breakout session, business adaptability, business challenges, business coach, business coaching, business coaching for dental labs, business decisions, business development, business education, business evolution, business failure, business growth, business growth strategy, business innovation, business leadership, business lessons, business lessons from karate, business mindset, business mindset for dental labs, business opportunities, business opportunity, business performance, business pivot, business planning, business resilience, business strategy, business success, business transformation, calculated risk, change for dental labs, change management, coach, coaching, coaching mindset, company culture, competing on value, competition, competition and business, competition mindset, competitive advantage, competitive business, competitive mindset, confidence, confidence building, continuing education, decision making, dental 3d printing, dental automation, dental business, dental business future, dental business podcast, dental ce, dental ce courses, dental conference, dental conference 2026, dental education, dental education 2026, dental education podcast, dental entrepreneurship, dental event, dental family business, dental industry, dental industry business, dental industry community, dental industry conference, dental industry disruption, dental industry education, dental industry events, dental industry future, dental industry innovation, dental industry leadership, dental industry networking, dental industry podcast, dental industry podcast episode, dental industry speakers, dental industry technology, dental industry trends, dental innovation, dental keynote, dental lab, dental lab ai, dental lab automation, dental lab business coaching, dental lab business education, dental lab challenges, dental lab community, dental lab education, dental lab education events, dental lab employees, dental lab entrepreneurs, dental lab entrepreneurship, dental lab events, dental lab future, dental lab growth, dental lab growth strategy, dental lab industry, dental lab innovation, dental lab innovation strategies, dental lab keynote, dental lab leadership, dental lab leadership coaching, dental lab leadership education, dental lab management, dental lab networking, dental lab networking events, dental lab operator, dental lab operators, dental lab operators conference, dental lab owner, dental lab owners, dental lab owners conference, dental lab pivot strategies, dental lab podcast episode, dental lab pricing, dental lab seminars, dental lab speakers, dental lab strategy, dental lab success, dental lab teams, dental lab technology, dental lab technology adoption, dental lab training, dental lab transformation, dental lab trends, dental laboratory, dental laboratory business, dental laboratory business owner, dental laboratory business strategy, dental laboratory community, dental laboratory conference, dental laboratory conference 2026, dental laboratory education, dental laboratory entrepreneur, dental laboratory event, dental laboratory future, dental laboratory future trends, dental laboratory growth, dental laboratory growth strategy, dental laboratory industry, dental laboratory innovation, dental laboratory leadership, dental laboratory management, dental laboratory networking, dental laboratory operator, dental laboratory owner, dental laboratory podcast, dental laboratory strategy, dental laboratory success, dental laboratory technology, dental laboratory trends, dental meeting, dental networking, dental podcast, dental professionals, dental professionals education, dental professionals networking, dental seminars, dental service organizations, dental speakers, dental supplies, dental supply company, dental supply industry, dental technician, dental technician conference, dental technician podcast, dental technician podcast episode, dental technicians, dental technologist, dental technology, dental technology conference, dental technology future, dental technology podcast, dental technology trends, dental trade show, dental vendor community, dental vendor education, dental vendors, differentiation, digital dental laboratory, digital dental technology, digital dentistry, digital workflow, digital workflow dentistry, discipline, disruption, dso, dso growth, dso relationships, dsos, early adopter, early adoption, elvis, emerging technology, employee culture, employee morale, empowerment, entrepreneur, entrepreneurial failure, entrepreneurial leadership, entrepreneurial mindset, entrepreneurship, entrepreneurship in dentistry, evolving dental industry, evolving dental labs, execution, executive coaching, executive leadership, failure, family business, family business leadership, fighting analogy, finding opportunities, five year old board break moment, future of dental laboratory industry, future of dental labs, future of dental technology, future of dentistry, future proofing, future proofing your dental lab, future trends, growth for dental labs, growth mindset, identifying opportunities, industry challenges, industry change, industry disruption, industry evolution, industry networking, industry trends, innovation, innovation for dental labs, innovation in dentistry, innovation mindset, inspiration, jude grayson, jude grayson nola labfest, karate, karate and business, karate at dental conference, karate business lessons, karate instructor, karate teacher, keynote speaker, knowing when to pivot, laboratory growth, laboratory leadership, laboratory management, laboratory success, leadership, leadership coaching, leadership development, leadership for dental labs, leadership lessons from martial arts, leadership mindset, leadership transformation, learning from failure, lessons from martial arts, louisiana, market competition, martial arts, martial arts and business, martial arts at dental conference, martial arts business lessons, martial arts instructor, martial arts mindset, martial arts teacher, mentorship, motivation, navigating change, new orleans, new orleans dental, new orleans dental conference, new orleans dental laboratory, new orleans events, nola, nola conference, nola dental lab, nola events, nola lab fest, nola labfest, nola labfest 2026, nola labfest dental, nola labfest dental laboratory, nola labfest education, nola labfest keynote, nola labfest speakers, nowak dental, nowak dental supplies, nowak dental supplies nola labfest, organizational growth, overcoming challenges, perceived value, perseverance, persistence, personal development, pivot, pivot strategy, pivoting, pivoting in business, podcast, podcast episode, pricing, pricing strategy, problem solving, professional development, professional networking, race to the bottom, resilience, risk management, risk taking, shawn nowak, shawn nowak nola labfest, small business, small business growth, small business leadership, staying relevant, strategic leadership, strategic pivot, strategic planning, strategic thinking, strategy for dental labs, tactical strategy, taking action, taking chances, taking risks, team building, team development, team leadership, technology, technology adoption, technology for dental labs, technology trends, thriving dental laboratory, thriving in dentistry, unconventional business lessons, unconventional speaker, unexpected dental speaker, unlocking potential, unlocking success, value, voices from the bench, voices from the bench podcast, voices from the bench podcast episode, winning, workplace culture

Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk about NOLA LabFest and the unexpected connection between martial arts and the dental laboratory industry with speaker Jude Grayson. They discuss leadership, business, knowing when to pivot, and how lessons from competition and martial arts can help lab owners navigate a rapidly changing industry. Plus, Shawn gives a preview of what’s coming to NOLA LabFest, including education, networking, and plenty of New Orleans fun.

437: Phillip Gold: The Gold Standard of Dental Technology

August 10th, 2026  |  1 hr 4 mins

3d printing, account management, account retention, ai education, ai for dental technicians, ai in dentistry, ai learning, analog dental laboratory, analog dentistry, artificial intelligence, barb, barb and elvis, behind the scenes dental lab, business development, business growth, business relationships, business succession, business transition, by design, by design dental studio, cal lab, career development, career longevity, casting, cdt, cdt certification, cdt exam, cdt exam preparation, ceramic technician, ceramics, ceramics cdt, certification advocacy, certification preparation, certified dental technician, chatgpt, client relationships, client retention, clinical excellence, color science, continuing education, corporate dental laboratory, corporate dentistry, crown and bridge, crown and bridge cdt, crown and bridge technician, customer relationships, customer service, customer service philosophy, decades in dentistry, decades in the dental lab, dental ai, dental anatomy, dental anatomy and occlusion, dental artistry, dental associations, dental boards, dental business, dental business development, dental cad, dental cad cam, dental cam, dental career, dental career story, dental casting, dental ceramics, dental certification, dental certification exam, dental certification study, dental community, dental community support, dental conferences, dental craftsmanship, dental diagnostics, dental education, dental education community, dental education history, dental entrepreneur, dental entrepreneurship, dental equipment, dental exam preparation, dental excellence, dental family, dental family business, dental history, dental history stories, dental industry, dental industry career, dental industry community, dental industry education, dental industry history, dental industry leadership, dental industry legacy, dental industry mentorship, dental industry networking, dental industry podcast, dental industry relationships, dental industry stories, dental industry veteran, dental innovation, dental innovation history, dental lab, dental lab acquisition, dental lab culture, dental lab customer service, dental lab education, dental lab equipment, dental lab history, dental lab management, dental lab owner, dental lab ownership, dental lab podcast, dental lab quality control, dental lab relationships, dental lab stories, dental laboratory, dental laboratory business, dental laboratory career, dental laboratory certification, dental laboratory community, dental laboratory education, dental laboratory equipment, dental laboratory expert, dental laboratory growth, dental laboratory history, dental laboratory innovation, dental laboratory leadership, dental laboratory legacy, dental laboratory owner, dental laboratory podcast, dental laboratory sales, dental laboratory standards, dental laboratory stories, dental laboratory team, dental laboratory veteran, dental laboratory workflow, dental leadership, dental legacy, dental manufacturing, dental manufacturing technology, dental materials, dental materials history, dental meetings, dental mentoring, dental mentors, dental mentorship, dental milling, dental milling workflow, dental mills, dental networking, dental offices, dental organizations, dental podcast, dental podcast interview, dental podcasts, dental practice, dental practice relationships, dental printers, dental production, dental production workflow, dental professional, dental professionalism, dental professionals, dental prosthetics, dental quality, dental quality control, dental restorations, dental sales, dental tech podcast, dental technician, dental technician career, dental technician certification, dental technician community, dental technician expert, dental technician life, dental technician mentorship, dental technician podcast, dental technician stories, dental technician study tools, dental technology, dental technology community, dental technology education, dental technology evolution, dental technology exam, dental technology podcast, dental technology veteran, dental training, dental veteran, dental wax-up, dental waxing, dental work ethic, dental workflows, dentist, dentist relationships, dentists, denture technician, dentures, dentures cdt, diagnostic wax-up, diagnostics, digital cdt, digital certification, digital dental laboratory, digital dentistry, digital practical exam, digital technician, digital workflow, doctor relationships, e.max, elvis, empress, evolution of dentistry, experienced dental technician, experienced technician, family business, family business succession, family in dentistry, family laboratory, family legacy, family-owned laboratory, father and daughter, father and son, first one in last one out, generational business, giving back, gold alloy, gold dentistry, gold work, history of dentistry, implant dentistry, implant technician, implants, implants cdt, independent dental laboratory, industry camaraderie, industry involvement, industry leadership, industry mentors, industry networking, ivoclar, jacket crowns, knowledge sharing, lab management, lab sales, laboratory acquisition, laboratory culture, laboratory entrepreneur, laboratory growth, laboratory history, laboratory leadership, laboratory legacy, laboratory management, laboratory operator, laboratory ownership, laboratory relationships, laboratory stories, laboratory succession, laboratory team, laboratory transition, leadership, learning, learning from experience, learning from mentors, legacy business, life in the dental lab, lifelong learning, lifetime in dental laboratory, lifetime in dentistry, master cdt, master dental technician, master technician, mentorship, milling, nadl, national board for certification, national dentex, nbc, ndx, next generation, next generation dental technicians, occlusion, oral arts, partial dentures, partials cdt, pfm, philip gold, philip gold cdt, philip gold dental laboratory, philip gold dental technician, philip gold interview, philip gold podcast, porcelain, porcelain fused to metal, practical exam, professional certification, professional development, professional growth, professional legacy, professional networking, professional standards, prosthodontics, quality control, quality dentistry, raymond gold, relationship business, removable prosthetics, restorative dental technology, restorative dentistry, sales, sharing knowledge, six cdt certifications, six certifications, skills development, study for cdt, succession, succession planning, supporting technicians, team building, technical excellence, technician advocacy, technician development, technician education, technician leadership, technician stories, troubleshooting, voices from the bench, voices from the bench podcast, wax-up, williams gold, williams gold refining company, work ethic

This week we sit down with Philip Gold to hear the incredible story of growing up in a dental laboratory, taking over his family’s lab, and building a career centered around relationships, education, and giving back to the industry. Philip shares stories from his journey, the evolution of dental technology, and what drove him to earn an impressive six CDT certifications—including digital. It’s a great conversation about family, legacy, leadership, and the people who make this industry so special.

436: Alyse Hifko & Martin Schmid Take Us Inside the Ivoclar Academy

August 3rd, 2026  |  48 mins 10 secs

3shape, all-on-x, alyse hifko, apprenticeship, auto nesting, brushes, buffalo, cad/cam, cad/cam dentistry, cam software, ceram art, ceramics, ceramics course, chairside dentistry, clinical education, commercial laboratory, connectors, continuing education, dental careers, dental community, dental craftsmanship, dental education, dental industry, dental innovation, dental lab, dental lab owner, dental laboratory, dental manufacturing, dental materials, dental milling, dental podcast, dental professionals, dental technician, dental technology, dentures, design limitations, digital dentistry, digital dentures, digital technician, digital workflow, dry milling, e.max, education, efficiency, elvis dahl, esthetic restorations, esthetics, firing, firing protocols, flat tools, full-arch restorations, germany, glazing, hands-on training, hybrid milling, implant restorations, implant workflows, in-person education, infiltration liquids, innovation., ivoclar, ivoclar academy, ivotion, johnny jackson, lab life, laboratory efficiency, laboratory excellence, laboratory growth, laboratory innovation, laboratory management, laboratory workflow, lithium disilicate, maintenance, martin schmid, mentorship, milling, milling limitations, milling software, milling strategies, mississauga, nesting, pink esthetics, porcelain layering, precision, production efficiency, productivity, programmill, programmill 7, programmill cam, programmill dry, research and development, restoration design, restorative dentistry, restorative workflow, santa fe springs, screw channels, sintering, stain and glaze, support structures, technical support, technician skills, technician training, titanium milling, troubleshooting, veneers, voices from the bench, wet milling, white esthetics, wieland, workflow automation, workflow optimization, zirconia, zirconia veneers, zirconium oxide

Ivoclar is taking education to the next level with the new Ivoclar Academy, and Elvis sits down with Martin Schmid and Alyse Hifko to learn what makes these hands-on courses a game changer for today's dental technicians. From creating lifelike esthetics with Ceram Art to unlocking powerful features hidden inside ProgramMill CAM software, this episode is packed with practical tips that can help any lab improve its workflow, no matter their experience level.

Episode 435: Matt Everatt is Making the Invisible Profession Visible

July 27th, 2026  |  58 mins 50 secs

3d printing, 3d printing dentistry, adaptability, adapting to change, additive manufacturing, agile business, agile dental laboratory, ai and dentistry, ai dental technology, ai future, ai in dentistry, ai trends, airway appliances, airway health, amazon prime, anaplastology, anti-snoring devices, artificial ears, artificial eyes, artificial intelligence, artisan, artistry, artistry in dentistry, attention to detail, attracting technicians, audible, audiobook, audiobooks, author, barb, behind the restoration, behind the scenes, behind the smile, better future, better health, better patient outcomes, better sleep, bite splints, bleaching trays, blockbuster, book recommendation, book review, book writing, brand positioning, british dental technician, building a business, building teams, business agility, business book, business coach, business coaching, business disruption, business efficiency, business excellence, business exit, business growth, business identity, business innovation, business lessons, business marketing, business mindset, business opportunities, business ownership, business processes, business profitability, business resilience, business strategy, business sustainability, business systems, cad cam, cad cam dentistry, career book, career change, career development, career inspiration, career journey, career stories, ceramist, change management, changing customer expectations, changing dental industry, changing lives, changing the narrative, changing the profession, client service, clinical excellence, clinical expertise, clinical partner, clinical partnership, clinical workflow, collaboration, collaboration over competition, commercial dental laboratory, communication, community support, company culture, competing on price, competitive advantage, content marketing, convenience, corporate dental laboratories, corporate dentistry, covid impact, covid-19, craftsmanship, craftsmanship in dentistry, cranial implants, cranioplasty, creativity, crown and bridge, custom appliances, custom dental appliances, customer expectations, customer service, delegation, dental artisans, dental business, dental cad cam, dental career, dental ceramics, dental community, dental conferences, dental expertise, dental healthcare, dental industry, dental industry author, dental industry history, dental industry networking, dental industry podcast, dental industry regulation, dental innovation, dental insurance, dental journalism, dental lab, dental lab acquisitions, dental lab book, dental lab business, dental lab entrepreneur, dental lab future, dental lab industry podcast, dental lab innovation, dental lab leadership, dental lab management, dental lab marketing, dental lab modernization, dental lab networking, dental lab owner, dental lab perspective, dental lab pricing, dental lab profitability, dental lab success, dental lab workflow, dental laboratory, dental laboratory business, dental laboratory communication, dental laboratory evolution, dental laboratory industry, dental laboratory podcast, dental laboratory podcast episode, dental laboratory professionals, dental laboratory success, dental laboratory transformation, dental laboratory trends, dental laboratory workforce, dental magazines, dental manufacturing, dental manufacturing technology, dental milling, dental nurse recruitment, dental podcast, dental podcast interview, dental practice growth, dental practice partnership, dental practice success, dental practice support, dental profession, dental professionals, dental publications, dental recruitment, dental regulation, dental regulatory authority, dental sleep medicine, dental sleep medicine innovation, dental splints, dental startup, dental team, dental team collaboration, dental technician, dental technician book, dental technician career, dental technician education, dental technician magazine, dental technician podcast, dental technician recognition, dental technician shortage, dental technician stories, dental technicians, dental technology, dental technology advancements, dental technology education, dental technology future, dental technology innovation, dental technology inspiration, dental technology podcast, dental technology podcast episode, dental technology professionals, dental technology revolution, dental technology trends, dental technology worldwide, dental trade shows, dentist collaboration, dentist laboratory communication, dentist laboratory relationship, dentist technician relationship, dentures, developing technicians, differentiation, digital consumers, digital dental laboratory, digital dentistry, digital dentistry revolution, digital disruption, digital future, digital lab, digital transformation, digital workflow, disruptive technology, doctor technician communication, don't be blockbuster, education, efficiency, elevating dental technicians, elevating dental technology, elvis, embracing change, embracing opportunity, embracing technology, emerging technology, employee engagement, employee retention, employees as partners, empowering employees, entrepreneurial journey, entrepreneurial lessons, entrepreneurial mindset, entrepreneurship, evolving dental industry, excellence in dental technology, excellence in dentistry, exit strategy, facial prosthetics, fast turnaround, finding your niche, future of dental laboratories, future of dental technicians, future of dental technology, future of dentistry, future technicians, future-proof your lab, future-proofing, future-proofing dental labs, global dental industry, growing a business, growth mindset, growth opportunities, healthcare innovation, healthcare professionals, healthcare technology, helping patients, hidden profession, hiring technicians, history of dental technology, hope, hope for the future, hospital dental technology, hospital dentistry, hospital laboratory, illegal manufacturing, impact, improving lives, improving patient care, improving patient experience, independent dental lab, independent dental laboratory, independent ownership, industry advocacy, industry book, industry challenges, industry commentary, industry community, industry disruption, industry evolution, industry future, industry history, industry inspiration, industry journalism, industry optimism, industry perspective, industry standards, industry stories, industry transformation, industry trends, innovation, innovation in dental labs, innovation in dentistry, inspiration, inspiring others, instant gratification, international dentistry, invisible profession, knowledge sharing, lab acquisition, lab ownership, lab practice partnership, lab startup, lab visits, laboratory artisans, laboratory expertise, laboratory leadership, laboratory magazine, laboratory manufacturing, laboratory pricing, laboratory revolution, laboratory stories, laboratory workflow, leadership, leadership development, leadership excellence, leadership lessons, lessons from failure, lessons from success, lessons learned, linkedin, lovefilm, low-cost dentistry, making a difference, mandibular advancement devices, mandibular advancement splints, market disruption, marketing, marketing strategy, matt everatt, matt everatt interview, matthew everatt, maxillofacial prosthetics, maxillofacial surgery, maxillofacial technology, mentorship, milling, mindset, modern consumers, modern dental laboratory, modern dental technician, modern dental technician career, modern dental technology, motivation, motivational book, netflix, neurosurgery, new opportunities, next generation technicians, nhs dental laboratory, nhs dentistry, niche marketing, night guards, nonfiction, obturators, occlusal appliances, occlusal splints, ocular prosthetics, on-demand service, open laboratories, operational efficiency, opportunity, opportunity in dental labs, opportunity in dentistry, opportunity in technology, optimism, oral appliance therapy, oral appliances, oral health professionals, organizational growth, orthodontic appliances, orthodontic retainers, orthodontic technology, orthodontics, overcoming adversity, patient care, patient experience, patient impact, patient outcomes, patient-centered care, peer support, people management, people-first business, personal development, personal growth, personal journey, podcast conversation, podcast guest, positive business culture, positive culture, positive future, positive mindset, positivity, precision, premium dental laboratory, premium dentistry, premium pricing, premium service, premium turnaround, price competition, pricing strategy, pride in dental technology, pride in dentistry, pride in laboratory work, private dental laboratory, private dentistry, private equity, private ownership, process improvement, productivity, professional articles, professional book, professional challenges, professional community, professional development, professional evolution, professional excellence, professional growth, professional history, professional identity, professional impact, professional journey, professional motivation, professional networking, professional pride, professional recognition, professional respect, professional standards, professional writing, profitability, prosthetics, publishing, quality craftsmanship, quality dental laboratory, quality dentistry, quality of life, quality over price, race to the bottom, raising the profile, rapid service, rapid turnaround, reading, recruitment, regulatory challenges, reinventing the industry, relationship building, resilience, respect for dental technicians, retainers, revenue growth, s4s, same day dentistry, saving lives, saving marriages, scaling a business, scaling a dental lab, serial entrepreneur, service excellence, service innovation, sharing knowledge, sharing stories, skilled craftsmanship, skilled profession, skilled technicians, skilled trades, skull plates, sleep apnea, sleep apnea appliances, sleep apnea lab, sleep apnea treatment, sleep appliances, sleep dentistry, sleep medicine, sleep quality, snoring, snoring lab, snoring treatment, solutions for snoring, speaking out, specialization, specialized services, speed of service, staff development, staff retention, standing out, starting a business, starting a dental lab, startup strategy, storytelling, study models, successful dental businesses, successful dental labs, successful entrepreneurs, successful technicians, succession planning, sustainable business, sustainable growth, systemization, systemized business, talent acquisition, teaching hospitals, team building, team members, teamwork, technical excellence, technical expertise, technical skill, technician advocacy, technician collaboration, technician perspective, technician shortage, technician stories, technician visibility, technology adoption, technology and dentistry, technology future, technology trends, telling the story, the future is digital, the invisible profession, the invisible profession book, thought leadership, training technicians, transatlantic dental conversation, trusted advisor, turnaround time, twin blocks, uk dental industry, uk dental laboratory, united kingdom dentistry, uplifting others, us dental industry, value over price, value proposition, value-based service, valuing dental technicians, voices from the bench, voices from the bench interview, voices from the bench podcast, workflow optimization, workforce challenges, working in the business, working on the business, workplace culture, writing, writing a book

Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.

Episode 433: From FDLA 2026: Morris Fucarino, Enja Dorjchuluun, Joseph Núñez Reyes

July 13th, 2026  |  1 hr 20 mins

3d printing, analog dentistry, analog techniques, articulators, barb, belt-driven handpieces, biomedical engineering, board service, boutique laboratory, cad/cam, cam, carbon printers, career development, career growth, casting, cdt, ceramics, certification, certified dental technician, collaboration, community, continuing education, continuing growth, craftsmanship, cross-training, customer service, dedication, dental community, dental content creator, dental craftsmanship, dental industry, dental innovation, dental lab, dental laboratory, dental manufacturing, dental materials, dental podcast, dental technician, dental technology, dentistry, dentures, digital content, digital dentistry, digital transformation, digital workflow, e.max, education, efficiency, elvis, enja dorjchuluun, excellence, expansion, experience, fdla, fdla board, fdla symposium, florida, florida dental laboratory association, focus magazine, full gold crowns, future of dentistry, future technicians, general manager, gold restorations, gps digital dental lab, gps digital rpd, handpieces, hands-on education, heygears, high noble alloy, hiring, icpr junior college, implant restorations, implants, impressions, industry veterans, innovation, inspiration, instagram, ivoclar pm7, joseph núñez reyes, knowledge, lab day, labfest, laboratory careers, laboratory culture, laboratory growth, laboratory leadership, laboratory life, laboratory management, laboratory operations, leadership, legacy, lifelong learning, lithium disilicate, mentorship, milling, milling center, model work, morris fucarino, national board for certification, nbc, nesting, networking, next generation, night guards, one-man lab, operations, organized dentistry, orlando, passion, passion for dentistry, patients, perseverance, pfm, pmma, porcelain fused to metal, post-processing, problem solving, professional development, puerto rico, qc, quality, quality control, relationships, roland, roland mills, sakr dental arts, scanning, smiles, social media, soft tissue models, state association, stone models, success., supervisors, team building, teamwork, technician, technician education, technician pride, technician recognition, technician spotlight, technician stories, technician training, technicians, technology, turnaround time, voices from the bench, volunteering, waxing, webinars, workflow, workflow optimization, zirconia, zirconia milling

From the FDLA Symposium, Elvis and Barb sit down with three passionate technicians who represent the past, present, and future of the profession. Morris Fucarino reflects on an incredible 50 years as a CDT and the value of lifelong learning, Enja Dorjchuluun shares how she's helping shape the future of Florida's dental laboratory community through Sakr Dental Arts and the FDLA Board, and Joseph Núñez Reyes discusses his journey from Puerto Rico to GPS Digital Dental Lab and his dream of inspiring the next generation of technicians.

Episode 431: exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, & Robert Norton

June 29th, 2026  |  56 mins 10 secs

3d design, 3d modeling, advanced dental technology, advanced workflows, ai crown, ai dentistry, ai in dental labs, ai-assisted dentistry, ai-powered design, artificial intelligence, automotive parts design, bench talk, beth collington, cad design, cad designer, cad workflow, cad/cam, clinicians, continuing education, creative cad applications, crown and bridge, crown design, crown finalization, crown production, custom grills, custom jewelry, custom restorations, dental automation, dental business, dental cad, dental cad community, dental cad experts, dental cad software, dental cad training, dental collaboration, dental community, dental conference, dental craftsmanship, dental design, dental design innovation, dental design software, dental design techniques, dental discussion, dental education, dental educators, dental engineering, dental expertise, dental future, dental industry, dental industry leaders, dental industry podcast, dental innovation, dental innovation summit, dental jewelry, dental lab, dental lab future, dental lab professionals, dental lab technology, dental laboratory, dental laboratory management, dental laboratory podcast, dental laboratory workflows, dental leadership, dental manufacturing, dental manufacturing technology, dental podcast, dental professionals, dental prosthetics, dental restorations, dental scanning, dental software, dental software experts, dental software innovation, dental software platform, dental software training, dental software updates, dental solutions, dental technician, dental technician life, dental technician training, dental technology, dental technology conference, dental technology education, dental technology experts, dental technology trends, dental trends, dental workflow efficiency, dental workflow management, dental workflow solutions, dental workflows, digital dental education, digital dental laboratory, digital dental revolution, digital dental solutions, digital dentistry, digital dentistry podcast, digital design solutions, digital impressions, digital lab, digital manufacturing, digital prosthetics, digital restoration design, digital solutions, digital tools, digital transformation, digital workflows, emerging technology, exocad, exocad america, exocad community, exocad ecosystem, exocad innovations, exocad insights, exocad training, exocad users, exocad users meeting, exohub, freeform design, future of dentistry, future-ready dentistry, industry insights, industry leaders, industry networking, innovation in dentistry, intraoral scanning, josh jackson, lab technology, lab-to-clinic communication, laboratory best practices, laboratory conversations, laboratory digital transformation., laboratory education, laboratory education and training, laboratory efficiency, laboratory excellence, laboratory growth, laboratory innovation, laboratory management, laboratory operations, laboratory perspective, laboratory productivity, laboratory support, laboratory technicians, laboratory technology, laboratory technology trends, mallorca, mallorca conference, modern dental laboratory, modern dentistry, next generation dentistry, podcast, production laboratory, production workflows, professional development, restorative dentistry, restorative technology, restorative workflows, robert norton, software development, software flexibility, technician education, technician insights, technician perspective, technician training, technician-led innovation, technology adoption, technology and dentistry, technology in dentistry, vftb, voices from the bench, workflow automation, workflow improvements, workflow integration, workflow optimization, workflow technology

While at Exocad Insights in Mallorca, Elvis and Barb catch up with Beth Collington, President of Exocad America, to discuss the continued growth of digital dentistry, the importance of education, and how Exocad is helping make digital workflows more accessible across the industry.

Then Josh Jackson and Robert Norton join the conversation to share insights from the lab and training side of Exocad. From AI Crown and Crown Finalization to creative applications beyond dentistry, they discuss the latest innovations, real-world workflows, and where digital technology is taking the profession next.

430: exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, & Tobias Specht

June 22nd, 2026  |  1 hr 7 mins

analog skills, ann arbor, bite finder, brazil, cad/cam, career development, career journey, case planning, china, clinical faculty, clinical instructor, clinical scientist, clinician, clinicians, collaboration, communication, community, community building, conference highlights, continuing education, countryside of brazil, cross-functional collaboration, customer feedback, customer support, customer-driven development, data acquisition, dental care, dental conference, dental convention, dental craftsmanship, dental designer, dental ecosystem, dental education, dental industry, dental innovation, dental lab, dental laboratory, dental leadership, dental manufacturing, dental materials, dental professionals, dental software, dental students, dental technology, dentures, design software, digital adoption, digital center, digital communication, digital dentistry, digital dentures, digital future, digital solutions, digital transformation, digital workflow, dream trip, education, education and training, education programs, event experience, exhibition hall, exocad, exocad insights 2026, exocad reseller, fixed restorations, fixed workflows, friendships, future clinicians, future of dentistry, glam night, global connections, global dentistry, global travel, hands-on learning, hong kong, ids, ids germany, implementation, industry partnerships, industry trends, innovation, innovation culture, innovation pipeline, inspiration, international attendees, international dental community, ivoclar, ivotion, keynote, laboratory communication, laboratory excellence, laboratory owner, laboratory partnerships, laboratory workflow, learning, lectures, lifelong learning, majorca, mallorca, mentorship, milling, motivation, networking, paraguay, paraná, passion for dentistry, podcast community, podcast listener, presentations, problem solving, product development, product integration, product launches, professional growth, professional inspiration, professional networking, prosthetics, remote design, removable prosthetics, removable workflows, restorative dentistry, restorative solutions, scanners, self-taught, siosp, social media, software integration, software training, spain, speaker, são paulo, teamwork, technician, technician training, technicians, technology adoption, technology leadership, training, travel, university of michigan, user feedback, voices from the bench, work ethic, workflow efficiency, workflow integration, workflow optimization, workflow refinement

This week from exocad Insights 2026 in Mallorca, Elvis and Barb sit down with Dr. Zhiqiang Luo to discuss how dental education is evolving alongside rapidly advancing digital workflows and why strong analog fundamentals still matter. They also meet Alyson Bravo, a dental technician from Brazil whose journey to the event highlights the power of digital dentistry, global connections, and lifelong learning. Rounding out the episode, Tobias Specht from Ivoclar shares insights into the company's latest innovations, its ongoing collaboration with exocad, and how customer feedback continues to shape the future of digital dental technology.