Voices from The Bench

441: Amir Bagheri & Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues

September 7th, 2026  |  1 hr 11 mins

accountability, accounting integration, accounting systems, all in one lms, all in one software, amir bagheri, analog workflow, api integration, app development, automated case routing, automated downloads, automated laboratory workflow, automated workflows, automation technology, bad habits, best dental lab software, business analytics, business automation, business intelligence, business management, business systems, business workflow, cad cam software, cad cam workflow, case automation, case bottlenecks, case downloads, case entry, case errors, case files, case management, case processing, case routing, case status, case tracking, centralized software, change management, cloud software, communication, configurable software, connected dental laboratory, connected systems, crm, crm integration, crm systems, custom reporting, customer accountability, customer experience, customer management, customer relationship management, customer service, customer success, customer support, 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Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.

439: Caroline Kirkpatrick: From Ear Molds to Digital Dentures

August 24th, 2026  |  1 hr 32 secs

30 years dental technology, 3d printed dental models, 3d printers, 3d printing, 3shape, 3shape dental system, 3shape dentures, accessible digital dentistry, acrylic dentures, adaptability, adapting to technology, additive manufacturing, aesthetic dentures, affordable 3d printing, affordable dental technology, aligners, alternative dental workflows, analog dentistry, analog dentures, analog to digital, bench technician, bench to clinic, better dental workflows, blender, bridges, cad cam, cad cam dentistry, cad dentistry, career development, career progression, caroline kirkpatrick, caroline kirkpatrick clinical dental technician, caroline kirkpatrick dental technician, ceramics, changing dental laboratories, changing dental technology, clear retainers, clinical dental laboratory, clinical dental technician, clinical dental technician scotland, clinical dental technician uk, clinical dental technology, clinical dental technology scotland, clinical dentistry, clinical experience, clinical 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Caroline Kirkpatrick shares her incredible journey from discovering dental technology by chance in Scotland to becoming the first female clinical dental technician to qualify in the UK. She talks about building her own lab, teaching, treating patients, and embracing digital dentistry while constantly looking for better, more efficient ways to work. It’s a great conversation about curiosity, education, digital dentures, and the importance of sharing what you’ve learned along the way.

Episode 431: exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, & Robert Norton

June 29th, 2026  |  56 mins 10 secs

3d design, 3d modeling, advanced dental technology, advanced workflows, ai crown, ai dentistry, ai in dental labs, ai-assisted dentistry, ai-powered design, artificial intelligence, automotive parts design, bench talk, beth collington, cad design, cad designer, cad workflow, cad/cam, clinicians, continuing education, creative cad applications, crown and bridge, crown design, crown finalization, crown production, custom grills, custom jewelry, custom restorations, dental automation, dental business, dental cad, dental cad community, dental cad experts, dental cad software, dental cad training, dental collaboration, dental community, dental conference, dental craftsmanship, dental design, dental design innovation, dental design software, dental design techniques, dental discussion, dental education, dental educators, dental engineering, dental expertise, dental future, dental industry, dental industry leaders, dental industry podcast, dental innovation, dental innovation summit, dental jewelry, dental lab, dental lab future, dental lab professionals, dental lab technology, dental laboratory, dental laboratory management, dental laboratory podcast, dental laboratory workflows, dental leadership, dental manufacturing, dental manufacturing technology, dental podcast, dental professionals, dental prosthetics, dental restorations, dental scanning, dental software, dental software experts, dental software innovation, dental software platform, dental software training, dental software updates, dental solutions, dental technician, dental technician life, dental technician training, dental technology, dental technology conference, dental technology education, dental technology experts, dental technology trends, dental trends, dental workflow efficiency, dental workflow management, dental workflow solutions, dental workflows, digital dental education, digital dental laboratory, digital dental revolution, digital dental solutions, digital dentistry, digital dentistry podcast, digital design solutions, digital impressions, digital lab, digital manufacturing, digital prosthetics, digital restoration design, digital solutions, digital tools, digital transformation, digital workflows, emerging technology, exocad, exocad america, exocad community, exocad ecosystem, exocad innovations, exocad insights, exocad training, exocad users, exocad users meeting, exohub, freeform design, future of dentistry, future-ready dentistry, industry insights, industry leaders, industry networking, innovation in dentistry, intraoral scanning, josh jackson, lab technology, lab-to-clinic communication, laboratory best practices, laboratory conversations, laboratory digital transformation., laboratory education, laboratory education and training, laboratory efficiency, laboratory excellence, laboratory growth, laboratory innovation, laboratory management, laboratory operations, laboratory perspective, laboratory productivity, laboratory support, laboratory technicians, laboratory technology, laboratory technology trends, mallorca, mallorca conference, modern dental laboratory, modern dentistry, next generation dentistry, podcast, production laboratory, production workflows, professional development, restorative dentistry, restorative technology, restorative workflows, robert norton, software development, software flexibility, technician education, technician insights, technician perspective, technician training, technician-led innovation, technology adoption, technology and dentistry, technology in dentistry, vftb, voices from the bench, workflow automation, workflow improvements, workflow integration, workflow optimization, workflow technology

While at Exocad Insights in Mallorca, Elvis and Barb catch up with Beth Collington, President of Exocad America, to discuss the continued growth of digital dentistry, the importance of education, and how Exocad is helping make digital workflows more accessible across the industry.

Then Josh Jackson and Robert Norton join the conversation to share insights from the lab and training side of Exocad. From AI Crown and Crown Finalization to creative applications beyond dentistry, they discuss the latest innovations, real-world workflows, and where digital technology is taking the profession next.

428: exocad Insights 2026 Part 2: Pinhas Adar, Javier Perez Lopez, & Dora Rodrigues

June 8th, 2026  |  1 hr 4 mins

advanced dentistry, advanced workflow, aesthetic cases, aesthetics, analog artistry, analog skills, analog workflow, arkansas, artistry, atlanta, bite adjustment, cad/cam, ceramics, ceramist, certified trainer, chairside conversion, collaboration, continuing education, conversions, craftsmanship, custom prosthetics, customization, dental accuracy, dental artistry, dental cad, dental collaboration, dental communication, dental community, dental craftsmanship, dental design, dental education, dental events, dental excellence, dental family, dental future, dental industry, dental innovation, dental innovation summit, dental inspiration, dental lab, dental laboratory, dental leadership, dental materials, dental mentors, dental milling, dental networking, dental passion, dental passion project, dental philosophy, dental podcast, dental software, dental speakers, dental support, dental symposium, dental technician, dental technology, dental workflows, digital dentistry, digital evolution, digital impressions, digital lab, digital solutions, digital technician, digital tools, digital workflow, dts, education, education platform, esthetic dentistry, exocad, exocad insights, exocad trainer, fixed prosthetics, friendship, full arch, full arch workflow, full mouth restoration, global dentistry, hands-on courses, high-end dentistry, high-end restorations, human connection, implant bridge, implant cases, implant dentistry, implant planning, implant prosthetics, implant retained prosthetics, implant workflow, in-house milling, innovation, inspiration, international speakers, intraoral scanner, io connect, lab life, lab management, lab owner, lab technician, lab workflow, laboratory education, learning, learning environment, lectures, legacy, london, mallorca, mentorship, milling, milling center, milling machine, modern dentistry, networking, new jersey, no-prep veneers, occlusion, oral design, oral rehabilitation, partial cad, passion, passive fit, photogrammetry, pink porcelain, portugal, precision dentistry, precision fit, problem solving, prosthetic design, prosthetics, removable prosthetics, restorative dentistry, restorative design, restorative excellence, restorative materials, restorative workflow, screw-retained prosthetics, seoul symposium, sharing knowledge, smile design, spain, split bar, split file, switzerland, teaching, teamwork, teamwork culture, teamwork dentistry, technician community, technician life, technician respect, technician training, technology integration, titanium bars, trainer, trento memorial, veneers, voices from the bench, willi geller, workflow efficiency, workflow integration, workflow optimization, zirconia, zirconia bridge, zirconia workflow

At exocad Insights 2026, we talk with members of Oral Design International Foundation, Pinhas Adar and Javier Perez Lopez about the lasting legacy of Willi Geller and the importance of passion, mentorship, and community in dental technology. Then Dora Rodrigues shares her journey into advanced digital workflows, becoming a certified exocad trainer, and teaching full-arch dentistry around the world.

425: DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, & Christian Saurman

May 18th, 2026  |  1 hr 13 mins

3d printed models, 3d printing, 3shape, ai calibration, ai dentistry, ai design, ai learning, ai scan analysis, ai workflow, aligners, amann girrbach, apis, artificial intelligence, automated design, automated workflows, axis dental, barcoding, biomedical engineering, cad/cam, calibration, cam software, cbct, ceo, chairside milling, clinicians, cloud workflow, crown design, ct scan, custom solutions, customer support, customization, dental ai, dental ai software, dental automation, dental business, dental business growth, dental cad, dental community, dental conversations, dental conversations podcast, dental craftsmanship, dental culture, dental e-commerce, dental education, dental engineering, dental entrepreneurship, dental equipment repair, dental excellence, dental future, dental implants, dental industry, dental innovation, dental innovation podcast, dental lab, dental lab technician, dental labs, dental manufacturing, dental materials, dental milling, dental nerds, dental networking, dental ovens, dental parts, dental podcast, dental prescriptions, dental printing, dental repairs, dental scanners, dental scanning, dental service, dental service center, dental software, dental support, dental systems, dental technician, dental technology, dental tools, dental trends, dental workflow, design presets, detroit, digital cases, digital dentistry, digital impressions, digital lab, digital manufacturing, digital models, digital orthodontics, digital transformation, digital workflows, dlat, doctor portal, e.max, engineering, engineering solutions, equipment service, exocad, family business, fda compliance, fda validation, future of dentistry, garland dental, handpiece repair, hyperdent, implant abutments, implant crowns, implant milling, implant workflow, in-house lab, industrial milling, intraoral scanner, invisalign, lab automation, lab efficiency, lab equipment, lab growth, lab life, lab management software, lab operations, lab productivity, lab solutions, lab systems, lab workflow, lms, lmt chicago, machine learning, mandibular canal, manufacturing technology, margin lines, michigan, midwinter meeting, milling, milling accuracy, milling burs, milling centers, milling machines, milling tools, modjaw, mri, neolab, nesting software, new england orthodontic laboratory, night guards, online dental sales, orthodontic appliances, orthodontic lab, orthodontics, ovens, panoramic radiograph, pediatric dentistry, plug and play, pmma, pnp, preventive maintenance, production workflow, productivity, relu, repair technicians, repeatability, resin printing, restorative dentistry, robotic surgery, roland, rxwizard, scan alignment, scan quality, segmentation, silicone printing, smart mills, social media marketing, splints, stem cells, stl files, stl workflow, straumann, surgical guides, surgical planning, takema, tech support, technician workflow, tissue printing, titanium, trade shows, training, validated workflows, versamill, vhf, voices from the bench, women in dentistry, workflow automation, workflow efficiency, workflow integration, workflow optimization, workflow solutions, zirconia, zirconia crowns

At the Dental Laboratory Association of Texas Meeting 2026, Elvis and Barb sat down with Tony Aliatim from Axis Dental Milling, Rebekah Serrago and Chris Wilson from Garland Dental Services, and Antoine Coppens from Relu alongside orthodontic lab owner Christian Saurman from New England Orthodontic Laboratory. The conversations covered everything from industrial dental milling and equipment repair to AI-driven workflows that are changing how labs design and manufacture restorations. From preventive maintenance and milling strategies to fully automated AI design systems, this episode is packed with insight into where dental technology — and the lab industry — is headed next.

422: Renata Budny, Roberto Rossi, & Eugene Vega: The Never Ending Education in a Dental Lab

April 27th, 2026  |  1 hr 3 mins

3d printing, aesthetics, analog dentistry, anatomy, artistry, asiga, bench work, boutique lab, cad/cam, career development, career growth, career pathways, case acceptance, case planning, ceramics, city tech, collaboration, communication, continuing education, cosmetic dentistry, craftsmanship, crown and bridge, custom shade, dental, dental education, dental industry, dental lab life, dental materials, dental milling, dental printers, dental school, dental students, dental technician, dental technology, dentist relationships, dentures, diagnostic wax-up, digital dentistry, digital impressions, digital transition, digital workflow, efficiency, emax, employee culture, entrepreneurship, exocad, experience vs education, finishing, fixed prosthetics, full arch, future of dentistry, graduation, hands-on training, high-end lab, hiring, implant restorations, implants, impressions, industry challenges, innovation, lab efficiency, lab environment, lab growth, lab management, lab owner, lab perks, lab startup, lab to doctor, lab workflow, laboratory, layering, leadership, mentorship, mentorship in dentistry, milling, model work, morphology, motivation, new york city college of technology, occlusion, patient experience, polishing, porcelain, problem solving, production lab, productivity, prosthodontics, qc, quality control, removable, scaling a lab, scanning, shade matching, small business, smile design, synergy, team culture, teamwork, technician, technician retention, technician shortage, technology adoption, time management, training, troubleshooting, voices from the bench, wax-up, work ethic, work-life balance, workflow management, zirconia

Elvis reunites with Renata Bundy alongside lab owner Roberto Rossi and technician Eugene Vega for a conversation that connects education to real-world lab life. They share how technicians often start with little experience, face early challenges, and need the right mentorship and environment to grow. Roberto highlights building a quality-driven lab while navigating digital workflows, and Renata reflects on preparing students for those realities.