Voices from The Bench

447: Jay Shin: The True Story of TruAbutment

October 19th, 2026  |  1 hr 56 secs

3D printing, 3d facial scanning, 3d printed dentures, 510(k) clearance, Barb, abutment design, accurate implant restorations, additive manufacturing, all-on-4, all-on-x, analog impressions, angled abutments, aot abutments, asiga, asiga 3d printers, cad/cam dentistry, cbct, cbct integration, clinical workflows, continuing dental education, crown and bridge resin, custom abutments, custom implant abutments, custom multi-unit abutments, denka, dental 3d printing, dental apps, dental business ownership, dental cad/cam, dental case acceptance, dental design software, dental entrepreneurs, dental entrepreneurship, dental implant manufacturing, dental implant screws, dental implant systems, dental implants, dental industry, dental industry career, dental industry interview, dental industry leaders, dental industry news, dental industry podcast interview, dental industry trends, dental innovation, dental lab, dental lab business, dental lab community, dental lab conversations, dental lab education, dental lab innovation, dental lab innovation podcast, dental lab partnerships, dental lab podcast, dental lab productivity, dental lab roi, dental lab support, dental lab technology, dental lab training, dental lab trends, dental lab workflow, dental laboratory, dental laboratory education, dental laboratory equipment, dental laboratory growth, dental laboratory innovation, dental laboratory products, dental manufacturing, dental manufacturing technology, dental material validation, dental materials innovation, dental milling, dental model scanning, dental photogrammetry, dental podcast, dental practice growth, dental printer support, dental printing materials, dental printing technology, dental product development, dental product innovation, dental professionals, dental resin, dental resin materials, dental scanning solutions, dental seminars, dental software development, dental technician podcast, dental technicians, dental technology, dental technology advancements, dental technology development, dental technology innovation, dental technology podcast, dental technology solutions, dental workflow optimization, dentist and lab collaboration, dentist-lab partnerships, denture fabrication, denture resin, digital dentistry, digital dentistry podcast, digital dentistry software, digital denture workflows, digital dentures, digital facial scans, digital implant planning, digital implant workflows, digital impressions, digital patient records, digital photogrammetry, digital smile design, digital solutions, digital solutions center, digital split files, digital transformation in dentistry, digital treatment planning, digital workflows, doctor education, efficient workflows, elvis dahl, emerging dental technology, facial scanning, fda-cleared dental materials, five-micron tolerance, flat-head screws, flexible denture resin, flexible dentures, formlabs, full arch case acceptance, full arch dentistry, full arch digital impressions, full arch implants, full arch rehabilitation, full arch restoration, full arch roi, full arch scan accuracy, full arch scanning, full arch technology, full arch treatment planning, full arch workflow, full dentures, future of dental labs, future of dentistry, horizontal scan bodies, implant accuracy, implant analogs, implant angulation, implant compatibility, implant component compatibility, implant component solutions, implant components, implant connections, implant dentistry, implant dentistry podcast, implant design, implant education, implant impressions, implant planning, implant position accuracy, implant positioning data, implant positioning systems, implant prosthetics, implant restoration technology, implant restorations, implant scan bodies, implant scanning technology, implant screw channels, implant solutions, implant study clubs, implant system development, implant workflow solutions, implant-supported dentures, implant-supported prosthetics, intraoral scan accuracy, intraoral scanners, intraoral scanning, io connect, io connect scan bodies, io connect software, io connect workflow, ios scanning, ipad photogrammetry, iphone photogrammetry, jay shin, jay shin interview, jay shin true abutment, laboratory efficiency, milled abutments, mobile dental technology, mobile photogrammetry, modern dental laboratory, multi-unit abutments, next-generation dentistry, nobel biocare, nobel partnership, non-oem implant components, oem implant components, open dental systems, open implant workflows, partial dentures, passive fit, passive framework fit, patient visualization, photogrammetry, precision milling, predictable implant workflows, predictable results, printed dental models, printed dentures, printed partial dentures, prosthetic dentistry, prosthetic screws, rayshape, research and development, resin printing workflow, restorative dentistry, restorative implant solutions, restorative workflows, return on investment, scan accuracy, scan bodies, scan body positioning, scan body seating, smartphone scanning, split-file workflow, stock abutments, stone models, streamlined dental workflows, t marker system, t-marker, t-marker photogrammetry, t-snap, t-snap software, titanium abutments, tl abutments, treatment planning, truabutment, true abutment, true abutment history, true abutment implants, true abutment innovations, true abutment interview, true abutment io connect, true abutment products, true abutment technology, true flexible, true locator, true suite, truesuite software, urus implants, voices from the bench, voices from the bench interview, voices from the bench podcast

Jay Shin from TruAbutment joins us to share his unexpected journey into the dental industry and how True Abutment is changing the game in digital implant dentistry. From IO Connect and T-Marker to full-arch workflows, T-Snap, and new 3D-printing materials, we talk innovation, technology, and what's coming next.

443: Phil Reddington: From Skipping School to Building a Dental Lab

September 21st, 2026  |  1 hr 13 mins

35 years dental technology, 3D printing, Barb, Business growth, CAD/CAM, England, United Kingdom, accidental career, acrylic restorations, advanced dental laboratory, anex, bar overdenture, beever dental technology, bench test, blame culture, boutique dental laboratory, british dental lab, british dental technician, building a dental lab, career in dental technology, case acceptance, case communication, case documentation, case management, case planning, case quality, ceramic artistry, ceramic systems, ceramic technician, ceramics, checklists, clinical excellence, competing on price, complex cases, continuing education, continuous learning, cosmetic dentistry, cosmetic restorations, custom abutments, custom dental restorations, custom implant restorations, customized training, dental 3d printing, dental artistry, dental bar, dental bench test, dental business, dental business philosophy, dental cad design, dental cad/cam, dental ceramics, dental conferences, dental craftsmanship, dental education, dental educators, dental entrepreneur, dental entrepreneurship, dental implant solutions, dental implants, dental industry, dental industry events, dental industry innovation, dental industry leadership, dental lab, dental lab and dentist, dental lab business, dental lab business strategy, dental lab community, dental lab culture, dental lab education, dental lab equipment, dental lab evolution, dental lab growth, dental lab leadership, dental lab management, dental lab marketing, dental lab owner, dental lab partnership, dental lab pricing, dental lab profitability, dental lab qc, dental lab quality, dental lab referrals, dental lab return on investment, dental lab service, dental lab standards, dental lab stories, dental lab success, dental lab systems, dental lab team, dental lab turnaround, dental lab workflow, dental laboratory, dental laboratory apprenticeship, dental laboratory cad, dental laboratory family, dental laboratory independence, dental laboratory industry, dental laboratory management, dental laboratory marketing, dental laboratory philosophy, dental laboratory podcast, dental laboratory relationships, dental laboratory service, dental laboratory success, dental laboratory team, dental lectures, dental material selection, dental materials, dental milling, dental milling workflow, dental photography, dental podcast, dental professionals, dental professionals podcast, dental prosthetics, dental prosthodontics, dental restoration repair, dental restorations, dental speaking, dental team collaboration, dental team leadership, dental technician, dental technician artistry, dental technician career, dental technician community, dental technician hiring, dental technician life, dental technician podcast, dental technician skills, dental technician stories, dental technician support, dental technician training, dental technology, dental technology education, dental technology events, dental technology industry, dental technology innovation, dental technology investment, dental technology leadership, dental technology podcast, dentist communication, dentist lab partnership, dentist laboratory relationship, dentist referrals, dentist satisfaction, difficult cases, digital dental laboratory, digital dentistry, digital design, digital implant workflow, digital impressions, digital transformation, digital workflow, doctor technician relationship, elvis dahl, employee culture, employee development, employee retention, enjoying work, experienced dental technician, family and work, fixed dentistry, full arch, full arch bar, full arch cases, full arch dentistry, full arch digital workflow, full arch education, full arch rehabilitation, full arch restoration, full arch solutions, full mouth reconstruction, growing a dental lab, high quality dental restorations, hiring for attitude, hiring technicians, ids, implant abutments, implant bar, implant cases, implant crowns, implant dentistry, implant education, implant planning, implant prosthetics, implant prosthodontics, implant restorations, implant supported restorations, implant workflow, independent dental lab, independent dental laboratory, independent lab, international dental show, intraoral scanning, investing in education, investing in equipment, investing in people, io connect, knowing when to say no, lab efficiency, lab owner mindset, lab philosophy, laboratory artistry, laboratory business, laboratory communication, laboratory craftsmanship, laboratory culture, laboratory education, laboratory equipment, laboratory evolution, laboratory experience, laboratory growth, laboratory leadership, laboratory owner, laboratory profitability, laboratory referrals, laboratory skill sets, laboratory standards, laboratory support, laboratory technology, laboratory training, laboratory workflow, laughter at work, leadership in dentistry, learning dental technology, leeds, leeds dental laboratory, lifetime guarantee, long term restorations, mentorship, modern dental laboratory, modern dental technology, multi-unit abutments, non-toxic workplace, passion for dental technology, passion for dentistry, patient focused dentistry, patient outcomes, people first, people focused leadership, phil reddington, pmma, positive workplace, power of no, precision dental laboratory, precision dentistry, premium dental laboratory, premium dentistry, premium full arch, premium laboratory service, printed try-ins, prosthodontics, provisional restorations, quality assurance, quality control, quality dentistry, quality over price, quality over quantity, refractory technique, refractory veneers, removable dentistry, repairable restorations, restoration longevity, restoration repair, restorative dentistry, restorative workflow, roi dental laboratory, scan bodies, skill development, soap carving, social media marketing, supportive workplace, team building, team culture, teamwork, technical excellence, technician dentist collaboration, technician development, technician education, technician retention, temporary restorations, thimble bar, thimble bar repair, thimble bars, traditional to digital dentistry, true abutment, turnaround time, uk dental laboratory, value over price, veneers, vftb, voices from the bench, word of mouth marketing, work life balance, workflow efficiency, workplace culture, workplace relationships, zirconia, zirconia restorations

This week we head across the pond to Leeds, England, to sit down with Phil Reddington of Beever Dental Technology lab. Phil shares the unlikely story of how skipping school and carving a tiny soap bottle with a scalpel at age 15 led him into a 35-plus-year career in dental technology. We talk about building a laboratory around quality instead of price, developing a strong team culture, digital dentistry, full-arch restorations, thimble bars, and knowing when to say no. Plus, there’s a bright orange vest, plenty of laughs, and a great conversation about what it really takes to build a laboratory where people actually want to work.

441: Amir Bagheri & Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues

September 7th, 2026  |  1 hr 11 mins

Communication, Software Engineering, accountability, accounting integration, accounting systems, all in one lms, all in one software, amir bagheri, analog workflow, api integration, app development, automated case routing, automated downloads, automated laboratory workflow, automated workflows, automation technology, bad habits, best dental lab software, business analytics, business automation, business intelligence, business management, business systems, business workflow, cad cam software, cad cam workflow, case automation, case bottlenecks, case downloads, case entry, case errors, case files, case management, case processing, case routing, case status, case tracking, centralized software, change management, cloud software, configurable software, connected dental laboratory, connected systems, crm, crm integration, crm systems, custom reporting, customer accountability, customer experience, customer management, customer relationship management, customer service, customer success, customer support, customizable software, dan sinclair, data analytics, data driven dental lab, data driven laboratory, data integration, data management, dental 3d printing, dental accounting, dental analytics, dental automation, dental business management, dental business podcast, dental business software, dental cad, dental cad cam, dental cam, dental case automation, dental case management, dental crm, dental customer management, dental design workflow, dental digital workflow, dental digitalization, dental industry, dental industry podcast, dental industry technology, dental innovation, dental innovation podcast, dental inventory management, dental lab automation software, dental lab business, dental lab consulting, dental lab data, dental lab digitalization, dental lab efficiency, dental lab integrations, dental lab interview, dental lab logistics, dental lab management, dental lab management software, dental lab migration, dental lab modernization, dental lab operations, dental lab owners, dental lab podcast, dental lab processes, dental lab productivity, dental lab reporting, dental lab software, dental lab software implementation, dental lab software integration, dental lab software transition, dental lab solutions, dental lab startup, dental lab systems, dental lab technicians, dental lab technology, dental lab transition, dental lab workflows, dental laboratory, dental laboratory automation, dental laboratory business, dental laboratory digitalization, dental laboratory management, dental laboratory management software, dental laboratory operations, dental laboratory podcast, dental laboratory software, dental laboratory software solutions, dental laboratory systems, dental laboratory technicians, dental laboratory technology, dental laboratory trends, dental laboratory workflow, dental labs, dental lis, dental lms, dental logistics, dental management podcast, dental manufacturing, dental manufacturing software, dental milling, dental offices, dental platforms, dental podcast, dental practices, dental production management, dental production software, dental production workflow, dental reporting, dental software, dental software development, dental software implementation, dental software integrations, dental software podcast, dental software solutions, dental software systems, dental tech, dental tech industry, dental tech podcast, dental tech software, dental technicians, dental technicians software, dental technology, dental technology interview, dental technology podcast, dental technology solutions, dental technology trends, dental workflow, dental workflow automation, dental workflow podcast, dentists, digital case entry, digital cases, digital dental lab, digital dentistry, digital dentistry workflows, digital file management, digital impressions, digital lab management, digital lab transformation, digital lab workflow, digital laboratory management, digital laboratory solutions, digital platforms, digital transformation, digital workflow, digital workflows, doctor relationships, efficient dental lab, efficient laboratory, elvis, email automation, email management, end to end lab management, end to end workflow, enterprise dental lab, enterprise lms, enterprise software, file management, future of dental labs, future of dental technology, gcm, glidewell, glidewell customer manager, glidewell laboratories, growing dental lab, healthcare it, healthcare software, healthcare technology, implementation, implementation strategy, inbox management, inbox sprawl, information management, integrated lab management, integrated software, integrated systems, intraoral scanners, inventory integration, inventory management, inventory systems, inventory tracking, lab analytics, lab annex, lab automation, lab automation software, lab bottlenecks, lab consulting, lab customization, lab efficiency, lab growth, lab information management, lab leadership, lab management, lab management solutions, lab management technology, lab managers, lab modernization, lab onboarding, lab operations, lab process, lab processes, lab productivity, lab remakes, lab reports, lab scalability, lab software migration, lab software systems, lab technology, lab technology trends, lab training, lab workflow, laboratory data, laboratory growth, laboratory information system, laboratory innovation, laboratory management, laboratory management software, laboratory management system, laboratory management technology, laboratory operations, laboratory owners, laboratory platforms, laboratory software implementation, laboratory software migration, laboratory software solutions, laboratory software transition, laboratory startup, laboratory technology, laboratory transformation, laboratory workflow, large dental lab, lis, lms implementation, lms integration, lms migration, lms software, lms transition, logistics, logistics integration, logistics systems, magic touch interview, magic touch lite, magic touch lms, magic touch podcast, 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Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.

439: Caroline Kirkpatrick: From Ear Molds to Digital Dentures

August 24th, 2026  |  1 hr 32 secs

30 years dental technology, 3D printing, 3d printed dental models, 3d printers, 3shape, 3shape dental system, 3shape dentures, Edinburgh, Glasgow, United Kingdom, accessible digital dentistry, acrylic dentures, adaptability, adapting to technology, additive manufacturing, aesthetic dentures, affordable 3d printing, affordable dental technology, aligners, alternative dental workflows, analog dentistry, analog dentures, analog to digital, bench technician, bench to clinic, better dental workflows, blender, bridges, cad cam, cad cam dentistry, cad dentistry, career development, career progression, caroline kirkpatrick, caroline kirkpatrick clinical dental technician, caroline kirkpatrick dental technician, ceramics, changing dental laboratories, changing dental technology, clear retainers, clinical dental laboratory, clinical dental technician, clinical dental technician scotland, clinical dental technician uk, clinical dental technology, clinical dental technology scotland, clinical dentistry, clinical experience, clinical skills, clinical technician, clinical workflow, continuing dental education, continuing education, continuous improvement, cost effective dental lab, cost effective dentistry, craftsmanship, crown and bridge, crown and bridge lab, crown and bridge technician, crowns, curiosity, customized dentures, daughter dental technician, decades in dental technology, dental 3d printing, dental acrylic, dental aesthetics, dental apprenticeship, dental apprenticeships, dental artistry, dental business, dental cad, dental cad cam, dental cad software, dental cad technician, dental cad tips, dental career, dental career inspiration, dental career journey, dental career stories, dental casting, dental ceramics, dental clinic, dental clinical workflow, dental college, dental conference, dental confidence, dental craftsmanship, dental denture workflow expert, dental design, dental design software, dental design tools, dental diagnostics, dental education, dental educator, dental entrepreneurship, dental equipment, dental esthetics, dental industry, dental industry careers, dental industry education, dental industry inspiration, dental industry podcast, dental innovation, dental innovation future, dental lab, dental lab best practices, dental lab business, dental lab community, dental lab educator, dental lab efficiency, dental lab knowledge, dental lab life, dental lab owner, dental lab production, dental lab productivity, dental lab solutions, dental lab tips, dental laboratory, dental laboratory and clinic, dental laboratory apprenticeship, dental laboratory business, dental laboratory casting, dental laboratory craftsmanship, dental laboratory equipment, dental laboratory experience, dental laboratory industry, dental laboratory innovation, dental laboratory life, dental laboratory owner, dental laboratory podcast, dental laboratory technology, dental laboratory training, dental laboratory workflow tips, dental manufacturing, dental 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Caroline Kirkpatrick shares her incredible journey from discovering dental technology by chance in Scotland to becoming the first female clinical dental technician to qualify in the UK. She talks about building her own lab, teaching, treating patients, and embracing digital dentistry while constantly looking for better, more efficient ways to work. It’s a great conversation about curiosity, education, digital dentures, and the importance of sharing what you’ve learned along the way.

Episode 431: exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, & Robert Norton

June 29th, 2026  |  56 mins 10 secs

3d design, 3d modeling, CAD/CAM, advanced dental technology, advanced workflows, ai crown, ai dentistry, ai in dental labs, ai-assisted dentistry, ai-powered design, artificial intelligence, automotive parts design, bench talk, beth collington, cad design, cad designer, cad workflow, clinicians, continuing education, creative cad applications, crown and bridge, crown design, crown finalization, crown production, custom grills, custom jewelry, custom restorations, dental automation, dental business, dental cad, dental cad community, dental cad experts, dental cad software, dental cad training, dental collaboration, dental community, dental conference, dental craftsmanship, dental design, dental design innovation, dental design software, dental design techniques, dental discussion, dental education, dental educators, dental engineering, dental expertise, dental future, dental industry, dental industry leaders, dental industry podcast, dental innovation, dental innovation summit, dental jewelry, dental lab, dental lab future, dental lab professionals, dental lab technology, dental laboratory, dental laboratory management, dental laboratory podcast, dental laboratory workflows, dental leadership, dental manufacturing, dental manufacturing technology, dental podcast, dental professionals, dental prosthetics, dental restorations, dental scanning, dental software, dental software experts, dental software innovation, dental software platform, dental software training, dental software updates, dental solutions, dental technician, dental technician life, dental technician training, dental technology, dental technology conference, dental technology education, dental technology experts, dental technology trends, dental trends, dental workflow efficiency, dental workflow management, dental workflow solutions, dental workflows, digital dental education, digital dental laboratory, digital dental revolution, digital dental solutions, digital dentistry, digital dentistry podcast, digital design solutions, digital impressions, digital lab, digital manufacturing, digital prosthetics, digital restoration design, digital solutions, digital tools, digital transformation, digital workflows, emerging technology, exocad, exocad america, exocad community, exocad ecosystem, exocad innovations, exocad insights, exocad training, exocad users, exocad users meeting, exohub, freeform design, future of dentistry, future-ready dentistry, industry insights, industry leaders, industry networking, innovation in dentistry, intraoral scanning, josh jackson, lab technology, lab-to-clinic communication, laboratory best practices, laboratory conversations, laboratory digital transformation., laboratory education, laboratory education and training, laboratory efficiency, laboratory excellence, laboratory growth, laboratory innovation, laboratory management, laboratory operations, laboratory perspective, laboratory productivity, laboratory support, laboratory technicians, laboratory technology, laboratory technology trends, mallorca, mallorca conference, modern dental laboratory, modern dentistry, next generation dentistry, podcast, production laboratory, production workflows, professional development, restorative dentistry, restorative technology, restorative workflows, robert norton, software development, software flexibility, technician education, technician insights, technician perspective, technician training, technician-led innovation, technology adoption, technology and dentistry, technology in dentistry, vftb, voices from the bench, workflow automation, workflow improvements, workflow integration, workflow optimization, workflow technology

While at Exocad Insights in Mallorca, Elvis and Barb catch up with Beth Collington, President of Exocad America, to discuss the continued growth of digital dentistry, the importance of education, and how Exocad is helping make digital workflows more accessible across the industry.

Then Josh Jackson and Robert Norton join the conversation to share insights from the lab and training side of Exocad. From AI Crown and Crown Finalization to creative applications beyond dentistry, they discuss the latest innovations, real-world workflows, and where digital technology is taking the profession next.

428: exocad Insights 2026 Part 2: Pinhas Adar, Javier Perez Lopez, & Dora Rodrigues

June 8th, 2026  |  1 hr 4 mins

CAD/CAM, Learning, London, New Jersey, advanced dentistry, advanced workflow, aesthetic cases, aesthetics, analog artistry, analog skills, analog workflow, arkansas, artistry, atlanta, bite adjustment, ceramics, ceramist, certified trainer, chairside conversion, collaboration, continuing education, conversions, craftsmanship, custom prosthetics, customization, dental accuracy, dental artistry, dental cad, dental collaboration, dental communication, dental community, dental craftsmanship, dental design, dental education, dental events, dental excellence, dental family, dental future, dental industry, dental innovation, dental innovation summit, dental inspiration, dental lab, dental laboratory, dental leadership, dental materials, dental mentors, dental milling, dental networking, dental passion, dental passion project, dental philosophy, dental podcast, dental software, dental speakers, dental support, dental symposium, dental technician, dental technology, dental workflows, digital dentistry, digital evolution, digital impressions, digital lab, digital solutions, digital technician, digital tools, digital workflow, dts, education, education platform, esthetic dentistry, exocad, exocad insights, exocad trainer, fixed prosthetics, friendship, full arch, full arch workflow, full mouth restoration, global dentistry, hands-on courses, high-end dentistry, high-end restorations, human connection, implant bridge, implant cases, implant dentistry, implant planning, implant prosthetics, implant retained prosthetics, implant workflow, in-house milling, innovation, inspiration, international speakers, intraoral scanner, io connect, lab life, lab management, lab owner, lab technician, lab workflow, laboratory education, learning environment, lectures, legacy, mallorca, mentorship, milling, milling center, milling machine, modern dentistry, networking, no-prep veneers, occlusion, oral design, oral rehabilitation, partial cad, passion, passive fit, photogrammetry, pink porcelain, portugal, precision dentistry, precision fit, problem solving, prosthetic design, prosthetics, removable prosthetics, restorative dentistry, restorative design, restorative excellence, restorative materials, restorative workflow, screw-retained prosthetics, seoul symposium, sharing knowledge, smile design, spain, split bar, split file, switzerland, teaching, teamwork, teamwork culture, teamwork dentistry, technician community, technician life, technician respect, technician training, technology integration, titanium bars, trainer, trento memorial, veneers, voices from the bench, willi geller, workflow efficiency, workflow integration, workflow optimization, zirconia, zirconia bridge, zirconia workflow

At exocad Insights 2026, we talk with members of Oral Design International Foundation, Pinhas Adar and Javier Perez Lopez about the lasting legacy of Willi Geller and the importance of passion, mentorship, and community in dental technology. Then Dora Rodrigues shares her journey into advanced digital workflows, becoming a certified exocad trainer, and teaching full-arch dentistry around the world.

425: DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, & Christian Saurman

May 18th, 2026  |  1 hr 13 mins

3D printing, 3d printed models, 3shape, CAD/CAM, Detroit, Productivity, Stem Cells, ai calibration, ai dentistry, ai design, ai learning, ai scan analysis, ai workflow, aligners, amann girrbach, apis, artificial intelligence, automated design, automated workflows, axis dental, barcoding, biomedical engineering, calibration, cam software, cbct, ceo, chairside milling, clinicians, cloud workflow, crown design, ct scan, custom solutions, customer support, customization, dental ai, dental ai software, dental automation, dental business, dental business growth, dental cad, dental community, dental conversations, dental conversations podcast, dental craftsmanship, dental culture, dental e-commerce, dental education, dental engineering, dental entrepreneurship, dental equipment repair, dental excellence, dental future, dental implants, dental industry, dental innovation, dental innovation podcast, dental lab, dental lab technician, dental labs, dental manufacturing, dental materials, dental milling, dental nerds, dental networking, dental ovens, dental parts, dental podcast, dental prescriptions, dental printing, dental repairs, dental scanners, dental scanning, dental service, dental service center, dental software, dental support, dental systems, dental technician, dental technology, dental tools, dental trends, dental workflow, design presets, digital cases, digital dentistry, digital impressions, digital lab, digital manufacturing, digital models, digital orthodontics, digital transformation, digital workflows, dlat, doctor portal, e.max, engineering, engineering solutions, equipment service, exocad, family business, fda compliance, fda validation, future of dentistry, garland dental, handpiece repair, hyperdent, implant abutments, implant crowns, implant milling, implant workflow, in-house lab, industrial milling, intraoral scanner, invisalign, lab automation, lab efficiency, lab equipment, lab growth, lab life, lab management software, lab operations, lab productivity, lab solutions, lab systems, lab workflow, lms, lmt chicago, machine learning, mandibular canal, manufacturing technology, margin lines, michigan, midwinter meeting, milling, milling accuracy, milling burs, milling centers, milling machines, milling tools, modjaw, mri, neolab, nesting software, new england orthodontic laboratory, night guards, online dental sales, orthodontic appliances, orthodontic lab, orthodontics, ovens, panoramic radiograph, pediatric dentistry, plug and play, pmma, pnp, preventive maintenance, production workflow, relu, repair technicians, repeatability, resin printing, restorative dentistry, robotic surgery, roland, rxwizard, scan alignment, scan quality, segmentation, silicone printing, smart mills, social media marketing, splints, stl files, stl workflow, straumann, surgical guides, surgical planning, takema, tech support, technician workflow, tissue printing, titanium, trade shows, training, validated workflows, versamill, vhf, voices from the bench, women in dentistry, workflow automation, workflow efficiency, workflow integration, workflow optimization, workflow solutions, zirconia, zirconia crowns

At the Dental Laboratory Association of Texas Meeting 2026, Elvis and Barb sat down with Tony Aliatim from Axis Dental Milling, Rebekah Serrago and Chris Wilson from Garland Dental Services, and Antoine Coppens from Relu alongside orthodontic lab owner Christian Saurman from New England Orthodontic Laboratory. The conversations covered everything from industrial dental milling and equipment repair to AI-driven workflows that are changing how labs design and manufacture restorations. From preventive maintenance and milling strategies to fully automated AI design systems, this episode is packed with insight into where dental technology — and the lab industry — is headed next.

422: Renata Budny, Roberto Rossi, & Eugene Vega: The Never Ending Education in a Dental Lab

April 27th, 2026  |  1 hr 3 mins

3D printing, CAD/CAM, Communication, Leadership, Productivity, aesthetics, analog dentistry, anatomy, artistry, asiga, bench work, boutique lab, career development, career growth, career pathways, case acceptance, case planning, ceramics, city tech, collaboration, continuing education, cosmetic dentistry, craftsmanship, crown and bridge, custom shade, dental, dental education, dental industry, dental lab life, dental materials, dental milling, dental printers, dental school, dental students, dental technician, dental technology, dentist relationships, dentures, diagnostic wax-up, digital dentistry, digital impressions, digital transition, digital workflow, efficiency, emax, employee culture, entrepreneurship, exocad, experience vs education, finishing, fixed prosthetics, full arch, future of dentistry, graduation, hands-on training, high-end lab, hiring, implant restorations, implants, impressions, industry challenges, innovation, lab efficiency, lab environment, lab growth, lab management, lab owner, lab perks, lab startup, lab to doctor, lab workflow, laboratory, layering, mentorship, mentorship in dentistry, milling, model work, morphology, motivation, new york city college of technology, occlusion, patient experience, polishing, porcelain, problem solving, production lab, prosthodontics, qc, quality control, removable, scaling a lab, scanning, shade matching, small business, smile design, synergy, team culture, teamwork, technician, technician retention, technician shortage, technology adoption, time management, training, troubleshooting, voices from the bench, wax-up, work ethic, work-life balance, workflow management, zirconia

Elvis reunites with Renata Bundy alongside lab owner Roberto Rossi and technician Eugene Vega for a conversation that connects education to real-world lab life. They share how technicians often start with little experience, face early challenges, and need the right mentorship and environment to grow. Roberto highlights building a quality-driven lab while navigating digital workflows, and Renata reflects on preparing students for those realities.