Displaying 9 items of Voices from The Bench with the tag "digital workflow".
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420: Seth Potter: Insight Into exocad Without Borders
April 13th, 2026 | 1 hr 12 mins
3d printing, analog workflow, automation, burnout, cad cam, cad designer, canada, clients, crown and bridge, dental, dental education, dental lab, dental mission trips, dental software, dental technician, dental technology, dentist father, digital dentistry, digital workflow, dominican republic, dropbox, efficiency optimization, entrepreneurship, entrepreneurship journey, exocad, exocad insights, faith, family influence, freelancing, full arch, hustle, implants, indeed strategy, innovation, lab equipment, lab growth, laboratory, location freedom, milling, missionary dentistry, outsourcing, outsourcing design, paraguay, productivity, remote design, remote work, sailboat life, sailing, scaling, scanning, self taught, startup, systems, technician, travel, voices from the bench, wetransfer, work life balance, workflow efficiency
This week, we talk with Seth Potter, a dental technician living a truly unconventional life—splitting his time between Canada and Paraguay while running a remote design business. From growing up on a sailboat and assisting on missionary dental trips to teaching himself digital workflows, Seth shares how he built a career with exocad rooted in freedom and efficiency. He also dives into the realities of scaling, burnout, and why creating systems—not just working harder—is the key to long-term success.
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419: Katherine Wilcox Wants You To Work EviSmarter and Not Harder
April 6th, 2026 | 1 hr 7 mins
3shape, ai, cad design, case entry, covid impact, customer service, data integration, dental, dental lab, dental technician, dental technology, design center, digital dentistry, digital workflow, efficiency, evident, evismart, file management, industry trends, innovation, itero, lab growth, lab management, lab software, laboratory, manila, outsourcing, outsourcing design, philippines, process optimization, productivity, quality control, scanning, staffing shortages, technician, trios, voices from the bench, workflow automation
Elvis and Barb sit down with Katherine Wilcox to talk about her journey from avoiding small talk as a dental assistant to thriving as a lab tech and eventually moving into the world of digital workflows and software. She shares how outsourcing design services exploded during COVID and became a lifeline for labs trying to manage workload and staffing challenges. The conversation highlights how EviSmart is helping labs automate workflows, reduce manual tasks, and bring order to the chaos of digital dentistry.
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417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, & Darin Lockaby
March 23rd, 2026 | 1 hr 12 mins
3shape, 510k, abs, abutments, aesthetics, ai, ai assistant, ai in dentistry, alerts, analytics, api, australia, automation, automation tools, ballroom, barb, blanks, bob cohen, business development, calibration, cam software, canada, case tracking, casey baldwin, ceramart, chairside, characterization, collaboration, communication, consolidation, cost of acquisition, craftsmanship, cross-selling, crown ceram, custom abutments, customer behavior, customer retention, customer service, darren lockerby, dashboards, data, database, dental, dental community, dental lab, dental technician, dental wings, des, digital dentistry, digital dentures, digital workflow, dry milling, education, efficiency, elvis, emax, engineering, entrepreneurship, europe labs, exocad, fda compliance, field work, fixed, follow-up, frédéric rapp, future tech, global industry, greatlab, hyperdent, icortica, implant workflow, implants, in-house production, industry trends, innovation, insights, integration, intraoral scanner, ios, ivoclar, ivotion, lab day energy, lab efficiency, lab growth, lab life, lab management system, labday, laboratory, leadership, live podcast, lms, magic touch, manufacturing, margins, materials, mechanical engineering, milling, networking, notes, notifications, oem, onboarding, open implants, opportunity tracking, outsourcing, partnership, plug and play, pm7, pnp, price pressure, private equity, productivity, profitability, programill 7, quality control, rapid prototyping, real-time data, relationships, removable, reporting, reps, revenue growth, rob nazel, sales strategy, scalability, scaling, scheduling, software, stock abutments, tasks, team building, technician, technology, tie bases, training, turnaround time, upselling, us labs, validation, voice input, voices from the bench, wet milling, workflow, workflow control, zirconia
Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.
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416: Lab Day Chicago 2026 Part 2 with Rob Fletcher, Don Bell & Andreas Klie
March 16th, 2026 | 1 hr 26 mins
aces, ai, automation, bottlenecks, case entry, ceramart, chicago, collaboration, data entry, dental, dental labs, dental technicians, digital workflow, education, efficiency, full arch, fusion bar, implant bars, industry partnerships, innovation, ivoclar, lab day, lab management systems, lab technology, laboratory, lean manufacturing, materials, milling centers, ocr, panthera, photogrammetry, process improvement, productivity, prosthetics, rx scanning, technician, voices from the bench, workflow, zirconia, zirconia veneers
Live from the stage at LMT Lab Day Chicago 2026, the podcast talks with Rob Fletcher about ACES, an AI-powered system that reads handwritten prescriptions and automatically enters cases into a lab management system—helping labs eliminate one of their biggest workflow bottlenecks. Then Don Bell and Andreas Klie join the conversation to discuss the collaboration between Ivoclar and Panthera Dental, exploring how Fusion Bar technology and new materials are streamlining full-arch restorations while expanding education for technicians and clinicians.
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410: Helen Tanaka: From a Driver to the Bench and Knowing the Why
February 2nd, 2026 | 1 hr 8 mins
3shape, analog vs digital voices from the bench, arklign, attachments, bite blocks, bite records, case planning, case rescue, ce courses, chairside support, clearchoice, co-diagnostic, combination cases, continuing education, conversions, crown and bridge, dental, dental laboratory, dental materials, dental students, dental technician, dental technology, dentist collaboration, dentures, digital dentures, digital records, digital workflow, education, exocad, fundamentals, fundamentals first, fundamentals teaching, guided surgery, helen tanaka, implant courses, implant planning, implant restorations, lab driver, lab management, lab workflow, laboratory, locator attachments, mandibular advancement device, mentorship, microdental, model room, morphology, occlusion, orthodontics, overdentures, pathways, photogrammetry, quality control, removable prosthetics, removables, restorations, scanning, sleep appliances, sops, stackable guides, technical service, technician, technician training, training, troubleshooting, troubleshooting dentures, waxing copings, wire bending, workflow, zest
This week we talk with Helen Tanaka, a removable and implant specialist who started her career as a dental lab driver and worked her way into lab management, digital workflows, and clinical education. She shares her passion for dentures, occlusion, and implant restorations, emphasizing that technicians must understand the fundamentals and the why behind every step — especially in today’s digital world. The conversation covers guided surgery, digital dentures, doctor training, and the growing need for stronger removable education for both dentists and technicians.
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404: Rik Jacobs & Jess Gray: Gradient Dentures and Grit: Two Conversations from Lab Fest 2025
December 22nd, 2025 | 1 hr 12 mins
3d printing, all-on-x, analog workflow, dental, dentures, digital dentures, digital workflow, exocad, facial scanning, hard-soft appliances, in-house lab, instarisa, lab growth, lab ownership, laboratory, multi-color, multi-material, night guards, pmma, production dentistry, technician, technician education, voices from the bench, voxel printing, zirconia
Live from NOLA Lab Fest, we talk with Rik Jacobs of Novenda Technologies about a game-changing, production-scale 3D printer that can print full dentures and hard/soft appliances in true multi-material, multi-color—without supports and with massive throughput. Then we catch up with Jess Gray, who shares her journey from front desk to running a fast-growing, digitally driven in-house lab, blending analog and digital workflows, facial scanning, All-on-X, and leadership lessons from the bench up.
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401: Seth Smith and Ryan Alexander: From Chaos to Clicks: The GreatLab.io Upgrade
December 1st, 2025 | 1 hr 6 mins
ai mapping, automation, bad scans, booking, capacity planning, case management, cloud-based, communication, crm, data migration, dental, dental lab, digital dentistry, digital workflow, doctor communication, ds core, efficiency, greatlab.io, integrations, itero, lab operations, lab software, laboratory, lms, medit, onboarding, paperless, production tracking, scan quality, scanhub, shipping integration, task management, technician, technician workflow, vitality dental arts, voices from the bench
Seth Smith from Greatlab.io joins the podcast to share how his team built a modern, automation-driven lab management system that streamlines booking, communication, scanning, and workflow for labs of all sizes. Ryan Alexander from Vitality Dental Arts explains how switching to GreatLab dramatically reduced calls, sped up case processing, improved technician efficiency, and transformed their day-to-day operations almost overnight.
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336: A FREE Jamie Stover with Every Carbon Printer
September 2nd, 2024 | 1 hr 9 mins
3d printing, bates technical college, bench work, carbon, cdt, communication, delivery driver, dental, digital dentures, digital workflow, education, fixed, get involved, gps, handwritten, helping, knowledge, laboratory, management, nadl university, nbc, podcast, removable, sharing, technician, technology, voices from the bench, washington state
This week we talk to ex-delivery driver, ex-bench tech, ex-lab manager, ex-operations manager, to current Senior Manager of Application Strategy and Integration with Carbon Printer and current Chair of the National Board of Certification in Dental Laboratory Technology.
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277: Lab Day West Coast Stories Part 3 with Amber Rodriguez and Robert & Ardith Berger
July 17th, 2023 | 54 mins 29 secs
abutments, bars, dental, digital workflow, dipping wax, electronic waxer, handmade, implants, improving, ivoclar, kerr, lab day west, laboratory, packing porcelain, podcast, president of aaed, public speaking, table clinics, technician, tissue level, tri-lobe, voices from the bench
We are back with Ivoclar at the LMT Lab Day West where we talk to Amber Rodriguez from Preat and two living legends Robert & Ardith Berger talking about the legacy of Belle de St. Claire.