Displaying 8 items of Voices from The Bench with the tag "family business".
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439: Caroline Kirkpatrick: From Ear Molds to Digital Dentures
August 24th, 2026 | 1 hr 32 secs
30 years dental technology, 3d printed dental models, 3d printers, 3d printing, 3shape, 3shape dental system, 3shape dentures, accessible digital dentistry, acrylic dentures, adaptability, adapting to technology, additive manufacturing, aesthetic dentures, affordable 3d printing, affordable dental technology, aligners, alternative dental workflows, analog dentistry, analog dentures, analog to digital, bench technician, bench to clinic, better dental workflows, blender, bridges, cad cam, cad cam dentistry, cad dentistry, career development, career progression, caroline kirkpatrick, caroline kirkpatrick clinical dental technician, caroline kirkpatrick dental technician, ceramics, changing dental laboratories, changing dental technology, clear retainers, clinical dental laboratory, clinical dental technician, clinical dental technician scotland, clinical dental technician uk, clinical dental technology, clinical dental technology scotland, clinical dentistry, clinical experience, clinical 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Caroline Kirkpatrick shares her incredible journey from discovering dental technology by chance in Scotland to becoming the first female clinical dental technician to qualify in the UK. She talks about building her own lab, teaching, treating patients, and embracing digital dentistry while constantly looking for better, more efficient ways to work. It’s a great conversation about curiosity, education, digital dentures, and the importance of sharing what you’ve learned along the way.
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438: Shawn Nowak & Jude Grayson: What Does a Karate Guy Know About Dental Labs?
August 17th, 2026 | 1 hr 4 mins
3d printing, 3d printing dental laboratory, actionable advice, adaptability, adapting, adapting to technology, ai, ai dental laboratory, ai in dental labs, ai in dentistry, artificial intelligence, automation, barb, board breaking, breakout session, business adaptability, business challenges, business coach, business coaching, business coaching for dental labs, business decisions, business development, business education, business evolution, business failure, business growth, business growth strategy, business innovation, business leadership, business lessons, business lessons from karate, business mindset, business mindset for dental labs, business opportunities, business opportunity, business performance, business pivot, business planning, business resilience, business strategy, business success, business transformation, calculated risk, change for dental labs, change management, coach, coaching, coaching mindset, company culture, competing on value, competition, competition and 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Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk about NOLA LabFest and the unexpected connection between martial arts and the dental laboratory industry with speaker Jude Grayson. They discuss leadership, business, knowing when to pivot, and how lessons from competition and martial arts can help lab owners navigate a rapidly changing industry. Plus, Shawn gives a preview of what’s coming to NOLA LabFest, including education, networking, and plenty of New Orleans fun.
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437: Phillip Gold: The Gold Standard of Dental Technology
August 10th, 2026 | 1 hr 4 mins
3d printing, account management, account retention, ai education, ai for dental technicians, ai in dentistry, ai learning, analog dental laboratory, analog dentistry, artificial intelligence, barb, barb and elvis, behind the scenes dental lab, business development, business growth, business relationships, business succession, business transition, by design, by design dental studio, cal lab, career development, career longevity, casting, cdt, cdt certification, cdt exam, cdt exam preparation, ceramic technician, ceramics, ceramics cdt, certification advocacy, certification preparation, certified dental technician, chatgpt, client relationships, client retention, clinical excellence, color science, continuing education, corporate dental laboratory, corporate dentistry, crown and bridge, crown and bridge cdt, crown and bridge technician, customer relationships, customer service, customer service philosophy, decades in dentistry, decades in the dental lab, dental ai, dental anatomy, dental anatomy and occlusion, dental artistry, dental associations, dental boards, dental business, dental business development, dental cad, dental cad cam, dental cam, dental career, dental career story, dental casting, dental ceramics, dental certification, dental certification exam, dental certification study, dental community, dental community support, dental conferences, dental craftsmanship, dental diagnostics, dental education, dental education community, dental education history, dental entrepreneur, dental entrepreneurship, dental equipment, dental exam preparation, dental excellence, dental family, dental family business, dental history, dental history stories, dental industry, dental industry career, dental industry community, dental industry education, dental industry history, dental industry leadership, dental industry legacy, dental industry mentorship, dental industry networking, dental industry podcast, dental industry relationships, dental industry stories, dental industry 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This week we sit down with Philip Gold to hear the incredible story of growing up in a dental laboratory, taking over his family’s lab, and building a career centered around relationships, education, and giving back to the industry. Philip shares stories from his journey, the evolution of dental technology, and what drove him to earn an impressive six CDT certifications—including digital. It’s a great conversation about family, legacy, leadership, and the people who make this industry so special.
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425: DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, & Christian Saurman
May 18th, 2026 | 1 hr 13 mins
3d printed models, 3d printing, 3shape, ai calibration, ai dentistry, ai design, ai learning, ai scan analysis, ai workflow, aligners, amann girrbach, apis, artificial intelligence, automated design, automated workflows, axis dental, barcoding, biomedical engineering, cad/cam, calibration, cam software, cbct, ceo, chairside milling, clinicians, cloud workflow, crown design, ct scan, custom solutions, customer support, customization, dental ai, dental ai software, dental automation, dental business, dental business growth, dental cad, dental community, dental conversations, dental conversations podcast, dental craftsmanship, dental culture, dental e-commerce, dental education, dental engineering, dental entrepreneurship, dental equipment repair, dental excellence, dental future, dental implants, dental industry, dental innovation, dental innovation podcast, dental lab, dental lab technician, dental labs, dental manufacturing, dental materials, dental milling, dental nerds, dental networking, dental ovens, dental parts, dental podcast, dental prescriptions, dental printing, dental repairs, dental scanners, dental scanning, dental service, dental service center, dental software, dental support, dental systems, dental technician, dental technology, dental tools, dental trends, dental workflow, design presets, detroit, digital cases, digital dentistry, digital impressions, digital lab, digital manufacturing, digital models, digital orthodontics, digital transformation, digital workflows, dlat, doctor portal, e.max, engineering, engineering solutions, equipment service, exocad, family business, fda compliance, fda validation, future of dentistry, garland dental, handpiece repair, hyperdent, implant abutments, implant crowns, implant milling, implant workflow, in-house lab, industrial milling, intraoral scanner, invisalign, lab automation, lab efficiency, lab equipment, lab growth, lab life, lab management software, lab operations, lab productivity, lab solutions, lab systems, lab workflow, lms, lmt chicago, machine learning, mandibular canal, manufacturing technology, margin lines, michigan, midwinter meeting, milling, milling accuracy, milling burs, milling centers, milling machines, milling tools, modjaw, mri, neolab, nesting software, new england orthodontic laboratory, night guards, online dental sales, orthodontic appliances, orthodontic lab, orthodontics, ovens, panoramic radiograph, pediatric dentistry, plug and play, pmma, pnp, preventive maintenance, production workflow, productivity, relu, repair technicians, repeatability, resin printing, restorative dentistry, robotic surgery, roland, rxwizard, scan alignment, scan quality, segmentation, silicone printing, smart mills, social media marketing, splints, stem cells, stl files, stl workflow, straumann, surgical guides, surgical planning, takema, tech support, technician workflow, tissue printing, titanium, trade shows, training, validated workflows, versamill, vhf, voices from the bench, women in dentistry, workflow automation, workflow efficiency, workflow integration, workflow optimization, workflow solutions, zirconia, zirconia crowns
At the Dental Laboratory Association of Texas Meeting 2026, Elvis and Barb sat down with Tony Aliatim from Axis Dental Milling, Rebekah Serrago and Chris Wilson from Garland Dental Services, and Antoine Coppens from Relu alongside orthodontic lab owner Christian Saurman from New England Orthodontic Laboratory. The conversations covered everything from industrial dental milling and equipment repair to AI-driven workflows that are changing how labs design and manufacture restorations. From preventive maintenance and milling strategies to fully automated AI design systems, this episode is packed with insight into where dental technology — and the lab industry — is headed next.
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421: Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix
April 20th, 2026 | 1 hr 3 mins
3d printing, analog dentistry, analog vs digital, articulators, asiga, australia, bench culture, bench work, business evolution, cad cam, career growth, ceo, collaboration, continuous improvement, corporate culture, customer relationships, dealer network, dental, dental community, dental education, dental equipment, dental industry, dental lab, dental labs, dental manufacturing, dental materials, dental resins, dental schools, dental technician, dental technicians, dental technology, digital dentistry, employee benefits, entrepreneurship, europe, family business, furnaces, future of dentistry, global markets, gypsum, heritage, hr, human resources, hybrid workflow, ids, industry insights, industry trends, innovation, innovation strategy, international business, katherine steinbock-dyke, lab day, lab life, lab owners, lab workflow, laboratory, large labs, latin america, leadership, legacy, management, materials science, mentorship, mixers, model trimmers, networking, next generation, operations, partnerships, podcasts, polymers, product development, production, relevance, small business, storytelling, succession planning, team building, technician, technicians life, trade shows, voices from the bench, whip mix, win program, workflow efficiency
This week we chat with Katherine Steinbock-Dyke of Whip Mix about growing up in a family-run dental company and unexpectedly working her way to CEO. She shares her path from HR and corporate roles into operations, product development, and ultimately leadership—highlighting the balance between tradition and innovation in today’s evolving lab landscape. The episode mixes stories of continuous improvement, digital transitions, and industry travel, all wrapped in the perspective of someone focused on keeping a legacy company relevant for the future.
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414: Richard Rosas Sr: From Salsa Dancing to Parking Lot Prosthetics
March 2nd, 2026 | 1 hr 10 mins
all-on-four, art background, boutique lab, chairside, clearchoice, dental, dental technician, dentures, digital dentures, entrepreneur, expedited service, faith-driven, family business, faster turnaround, google reviews, harrisburg, impression evaluation, innovation, lab manager, laboratory, lancaster pennsylvania, marketing, mobile lab, on-site laboratory, patient experience, private practice dentistry, ptc training, relationship building, removables, salsa dancer, social media, sprinter van, technician, two-week dentures, voices from the bench, workflow efficiency, york pa
This week we talk with Richard Rosas Sr, an artist-turned-removable specialist whose journey took him from salsa studios and computer programming to managing a lab and mastering high-volume implant workflows at ClearChoice Dental Implant Centers. After seeing firsthand the power of chairside collaboration and in-house efficiency, Richard built a boutique removable lab — and then took it a step further by creating a fully functional mobile dental lab inside a Sprinter van. Now he’s redefining how dentures are delivered, combining speed, aesthetics, and patient connection while sharing his workflow through education and content creation.
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413: Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab
February 23rd, 2026 | 1 hr 11 mins
1099, 2008 crash, abundance mindset, accountability, acquisitions, aggressive calm, branding, china, cold calling, commission, consistency, construction, crown and bridge, customer service, deal fatigue, decision maker, dental, dental lab, door-to-door, entrepreneurship, family business, firing clients, front desk, gatekeeper, growth, implants, irish catholic, laboratory, leadership, legacy, margins, mergers, mindset, multi-location, office dynamics, outsourcing, persistence, philadelphia, pricing, private equity, prospecting, prosthodontics, psychology, quality, recession, relationship building, removable, retention, sales, sandler system, solution selling, steamfitters, technician, thedentalab.net, turnaround time, voices from the bench
Jay Collins shares his journey from a split Philadelphia family of steamfitters and dental technicians to becoming the bold, growth-driven leader behind thedentalab.net. After the 2008 crash forced him out of construction, he dove into dental lab sales with relentless cold-calling, developing his “aggressively calm” approach that challenges traditional lab-owner mindsets. This episode is a fast-paced, hilarious deep dive into sales psychology, growth through mergers, and why labs must treat sales as seriously as production if they want to survive and scale.
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406: Stuart Steinbock: Lean, Keen, and Milling Machines
January 5th, 2026 | 1 hr 2 mins
3d printing, additive manufacturing, aligners, articulators, cad/cam, carbon, casting investment, continuous improvement, crystal ultra, dental, dental equipment, dental manufacturing, dental mills, dental stones, digital dental, digital dentistry, direct-to-consumer dentistry, entrepreneurship, family business, full-arch workflows, industry evolution, international sales, iso compliance, lab efficiency, lab management, laboratory, leadership, lean manufacturing, milling systems, ortho appliances, orthodontic labs, process innovation, product development, quality systems, resilience, startup culture, technician, voices from the bench, whip mix, workflow optimization
Barb and Elvis talk with Stuart Steinbock about his deep family roots in dental manufacturing, the evolution of Whip Mix, and how lean thinking and product development helped shape modern lab workflows. Stuart also shares his journey beyond the family business into startups, 3D printing, orthodontic labs, and ultimately leading Digital Dental. It’s an honest conversation about innovation, entrepreneurship, and navigating change in both the dental industry and life