Displaying 2 items of Voices from The Bench with the tag "outsourcing design".
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420: Seth Potter: Insight Into exocad Without Borders
April 13th, 2026 | 1 hr 12 mins
3d printing, analog workflow, automation, burnout, cad cam, cad designer, canada, clients, crown and bridge, dental, dental education, dental lab, dental mission trips, dental software, dental technician, dental technology, dentist father, digital dentistry, digital workflow, dominican republic, dropbox, efficiency optimization, entrepreneurship, entrepreneurship journey, exocad, exocad insights, faith, family influence, freelancing, full arch, hustle, implants, indeed strategy, innovation, lab equipment, lab growth, laboratory, location freedom, milling, missionary dentistry, outsourcing, outsourcing design, paraguay, productivity, remote design, remote work, sailboat life, sailing, scaling, scanning, self taught, startup, systems, technician, travel, voices from the bench, wetransfer, work life balance, workflow efficiency
This week, we talk with Seth Potter, a dental technician living a truly unconventional life—splitting his time between Canada and Paraguay while running a remote design business. From growing up on a sailboat and assisting on missionary dental trips to teaching himself digital workflows, Seth shares how he built a career with exocad rooted in freedom and efficiency. He also dives into the realities of scaling, burnout, and why creating systems—not just working harder—is the key to long-term success.
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419: Katherine Wilcox Wants You To Work EviSmarter and Not Harder
April 6th, 2026 | 1 hr 7 mins
3shape, ai, cad design, case entry, covid impact, customer service, data integration, dental, dental lab, dental technician, dental technology, design center, digital dentistry, digital workflow, efficiency, evident, evismart, file management, industry trends, innovation, itero, lab growth, lab management, lab software, laboratory, manila, outsourcing, outsourcing design, philippines, process optimization, productivity, quality control, scanning, staffing shortages, technician, trios, voices from the bench, workflow automation
Elvis and Barb sit down with Katherine Wilcox to talk about her journey from avoiding small talk as a dental assistant to thriving as a lab tech and eventually moving into the world of digital workflows and software. She shares how outsourcing design services exploded during COVID and became a lifeline for labs trying to manage workload and staffing challenges. The conversation highlights how EviSmart is helping labs automate workflows, reduce manual tasks, and bring order to the chaos of digital dentistry.