Displaying items 1-10 of 26 in total of Voices from The Bench with the tag "communication".
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Episode 435: Matt Everatt is Making the Invisible Profession Visible
July 27th, 2026 | 58 mins 50 secs
3d printing, 3d printing dentistry, adaptability, adapting to change, additive manufacturing, agile business, agile dental laboratory, ai and dentistry, ai dental technology, ai future, ai in dentistry, ai trends, airway appliances, airway health, amazon prime, anaplastology, anti-snoring devices, artificial ears, artificial eyes, artificial intelligence, artisan, artistry, artistry in dentistry, attention to detail, attracting technicians, audible, audiobook, audiobooks, author, barb, behind the restoration, behind the scenes, behind the smile, better future, better health, better patient outcomes, better sleep, bite splints, bleaching trays, blockbuster, book recommendation, book review, book writing, brand positioning, british dental technician, building a business, building teams, business agility, business book, business coach, business coaching, business disruption, business efficiency, business excellence, business exit, business growth, business identity, business innovation, business lessons, business marketing, business mindset, business opportunities, business ownership, business processes, business profitability, business resilience, business strategy, business sustainability, business systems, cad cam, cad cam dentistry, career book, career change, career development, career inspiration, career journey, career stories, ceramist, change management, changing customer expectations, changing dental industry, changing lives, changing the narrative, changing the profession, client service, clinical excellence, clinical expertise, clinical partner, clinical partnership, clinical workflow, collaboration, collaboration over competition, commercial dental laboratory, communication, community support, company culture, competing on price, competitive advantage, content marketing, convenience, corporate dental laboratories, corporate dentistry, covid impact, covid-19, craftsmanship, craftsmanship in dentistry, cranial implants, cranioplasty, creativity, crown and bridge, custom appliances, custom dental appliances, customer expectations, customer service, delegation, dental artisans, dental business, dental cad cam, dental career, dental ceramics, dental community, dental conferences, dental expertise, dental healthcare, dental industry, dental industry author, dental industry history, dental industry networking, dental industry podcast, dental industry regulation, dental innovation, dental insurance, dental journalism, dental lab, dental lab acquisitions, dental lab book, dental lab business, dental lab entrepreneur, dental lab future, dental lab industry podcast, dental lab innovation, dental lab leadership, dental lab management, dental lab marketing, dental lab modernization, dental lab networking, dental lab owner, dental lab perspective, dental lab pricing, dental lab profitability, dental lab success, dental lab workflow, dental laboratory, dental laboratory business, dental laboratory communication, dental laboratory evolution, dental 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technicians, dental technology, dental technology advancements, dental technology education, dental technology future, dental technology innovation, dental technology inspiration, dental technology podcast, dental technology podcast episode, dental technology professionals, dental technology revolution, dental technology trends, dental technology worldwide, dental trade shows, dentist collaboration, dentist laboratory communication, dentist laboratory relationship, dentist technician relationship, dentures, developing technicians, differentiation, digital consumers, digital dental laboratory, digital dentistry, digital dentistry revolution, digital disruption, digital future, digital lab, digital transformation, digital workflow, disruptive technology, doctor technician communication, don't be blockbuster, education, efficiency, elevating dental technicians, elevating dental technology, elvis, embracing change, embracing opportunity, embracing technology, emerging technology, employee engagement, employee retention, employees as partners, empowering employees, entrepreneurial journey, entrepreneurial lessons, entrepreneurial mindset, entrepreneurship, evolving dental industry, excellence in dental technology, excellence in dentistry, exit strategy, facial prosthetics, fast turnaround, finding your niche, future of dental laboratories, future of dental technicians, future of dental technology, future of dentistry, future technicians, future-proof your lab, future-proofing, future-proofing dental labs, global dental industry, growing a business, growth mindset, growth opportunities, healthcare innovation, healthcare professionals, healthcare technology, helping patients, hidden profession, hiring technicians, history of dental technology, hope, hope for the future, hospital dental technology, hospital dentistry, hospital laboratory, illegal manufacturing, impact, improving lives, improving patient care, improving patient experience, independent dental lab, independent 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lovefilm, low-cost dentistry, making a difference, mandibular advancement devices, mandibular advancement splints, market disruption, marketing, marketing strategy, matt everatt, matt everatt interview, matthew everatt, maxillofacial prosthetics, maxillofacial surgery, maxillofacial technology, mentorship, milling, mindset, modern consumers, modern dental laboratory, modern dental technician, modern dental technician career, modern dental technology, motivation, motivational book, netflix, neurosurgery, new opportunities, next generation technicians, nhs dental laboratory, nhs dentistry, niche marketing, night guards, nonfiction, obturators, occlusal appliances, occlusal splints, ocular prosthetics, on-demand service, open laboratories, operational efficiency, opportunity, opportunity in dental labs, opportunity in dentistry, opportunity in technology, optimism, oral appliance therapy, oral appliances, oral health professionals, organizational growth, orthodontic appliances, orthodontic retainers, orthodontic technology, orthodontics, overcoming adversity, patient care, patient experience, patient impact, patient outcomes, patient-centered care, peer support, people management, people-first business, personal development, personal growth, personal journey, podcast conversation, podcast guest, positive business culture, positive culture, positive future, positive mindset, positivity, precision, premium dental laboratory, premium dentistry, premium pricing, premium service, premium turnaround, price competition, pricing strategy, pride in dental technology, pride in dentistry, pride in laboratory work, private dental laboratory, private dentistry, private equity, private ownership, process improvement, productivity, professional articles, professional book, professional challenges, professional community, professional development, professional evolution, professional excellence, professional growth, professional history, professional identity, professional impact, professional journey, professional motivation, professional networking, professional pride, professional recognition, professional respect, professional standards, professional writing, profitability, prosthetics, publishing, quality craftsmanship, quality dental laboratory, quality dentistry, quality of life, quality over price, race to the bottom, raising the profile, rapid service, rapid turnaround, reading, recruitment, regulatory challenges, reinventing the industry, relationship building, resilience, respect for dental technicians, retainers, revenue growth, s4s, same day dentistry, saving lives, saving marriages, scaling a business, scaling a dental lab, serial entrepreneur, service excellence, service innovation, sharing knowledge, sharing stories, skilled craftsmanship, skilled profession, skilled technicians, skilled trades, skull plates, sleep apnea, sleep apnea appliances, sleep apnea lab, sleep apnea treatment, sleep appliances, sleep dentistry, sleep medicine, sleep quality, snoring, snoring lab, snoring treatment, solutions for snoring, speaking out, specialization, specialized services, speed of service, staff development, staff retention, standing out, starting a business, starting a dental lab, startup strategy, storytelling, study models, successful dental businesses, successful dental labs, successful entrepreneurs, successful technicians, succession planning, sustainable business, sustainable growth, systemization, systemized business, talent acquisition, teaching hospitals, team building, team members, teamwork, technical excellence, technical expertise, technical skill, technician advocacy, technician collaboration, technician perspective, technician shortage, technician stories, technician visibility, technology adoption, technology and dentistry, technology future, technology trends, telling the story, the future is digital, the invisible profession, the invisible profession book, thought leadership, training technicians, transatlantic dental conversation, trusted advisor, turnaround time, twin blocks, uk dental industry, uk dental laboratory, united kingdom dentistry, uplifting others, us dental industry, value over price, value proposition, value-based service, valuing dental technicians, voices from the bench, voices from the bench interview, voices from the bench podcast, workflow optimization, workforce challenges, working in the business, working on the business, workplace culture, writing, writing a book
Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.
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430: exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, & Tobias Specht
June 22nd, 2026 | 1 hr 7 mins
analog skills, ann arbor, bite finder, brazil, cad/cam, career development, career journey, case planning, china, clinical faculty, clinical instructor, clinical scientist, clinician, clinicians, collaboration, communication, community, community building, conference highlights, continuing education, countryside of brazil, cross-functional collaboration, customer feedback, customer support, customer-driven development, data acquisition, dental care, dental conference, dental convention, dental craftsmanship, dental designer, dental ecosystem, dental education, dental industry, dental innovation, dental lab, dental laboratory, dental leadership, dental manufacturing, dental materials, dental professionals, dental software, dental students, dental technology, dentures, design software, digital adoption, digital center, digital communication, digital dentistry, digital dentures, digital future, digital solutions, digital transformation, digital workflow, dream trip, education, education and training, education programs, event experience, exhibition hall, exocad, exocad insights 2026, exocad reseller, fixed restorations, fixed workflows, friendships, future clinicians, future of dentistry, glam night, global connections, global dentistry, global travel, hands-on learning, hong kong, ids, ids germany, implementation, industry partnerships, industry trends, innovation, innovation culture, innovation pipeline, inspiration, international attendees, international dental community, ivoclar, ivotion, keynote, laboratory communication, laboratory excellence, laboratory owner, laboratory partnerships, laboratory workflow, learning, lectures, lifelong learning, majorca, mallorca, mentorship, milling, motivation, networking, paraguay, paraná, passion for dentistry, podcast community, podcast listener, presentations, problem solving, product development, product integration, product launches, professional growth, professional inspiration, professional networking, prosthetics, remote design, removable prosthetics, removable workflows, restorative dentistry, restorative solutions, scanners, self-taught, siosp, social media, software integration, software training, spain, speaker, são paulo, teamwork, technician, technician training, technicians, technology adoption, technology leadership, training, travel, university of michigan, user feedback, voices from the bench, work ethic, workflow efficiency, workflow integration, workflow optimization, workflow refinement
This week from exocad Insights 2026 in Mallorca, Elvis and Barb sit down with Dr. Zhiqiang Luo to discuss how dental education is evolving alongside rapidly advancing digital workflows and why strong analog fundamentals still matter. They also meet Alyson Bravo, a dental technician from Brazil whose journey to the event highlights the power of digital dentistry, global connections, and lifelong learning. Rounding out the episode, Tobias Specht from Ivoclar shares insights into the company's latest innovations, its ongoing collaboration with exocad, and how customer feedback continues to shape the future of digital dental technology.
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423: Kent Kohli is Always in Pursuit of a More Excellent Way
May 4th, 2026 | 1 hr 9 mins
100-hour weeks, aacd, accreditation, accuracy, all-ceramics, analog to digital, anatomy, anterior aesthetics, artistry, boutique lab, bunsen burner, burnout, cad/cam, career growth, case planning, casting, ceramics, chairside experience, clinical education, coaching, communication, continuing education, contour, craftsmanship, creation porcelain, crown and bridge, crown council, dedication, dental ceramics, dental community, dental conventions, dental lab, dental school, dental technician, dental technology, dentist-technician relationship, digital dentistry, e.max, efficiency, efficiency vs artistry, electric waxer, empress 2, entrepreneurship, european technique, excellence, feldspathic veneers, finishing, full contour, giving back, global dentistry, hands-on training, high-end dentistry, hornbrook group, impressions, in-house lab, incisal edge, indirect bonding, industry giants, industry leaders, innovation, inspiration, ips empress, ivoclar, jensen, key opinion leader, kol, lab business, lab culture, lab day chicago, lab education, lab evolution, lab ownership, lab workflow, lab-to-clinic collaboration, layering, lifelong learning, liquid ceramics, materials science, mentorship, mentorship impact, metal frameworks, micro-layering, microscopes, microstar, milling, models, morphology, networking, next generation, noritake, occlusion, ortho lab, orthodontics, partnerships, passion, perseverance, pfms, plaster, platinum foil, polishing, posterior restorations, precision, pricing strategy, productivity, pursuit of excellence, quality over quantity, race to the bottom, refractory technique, servant leadership, shade matching, smile design, social media, startup lab, surface texture, symposiums, teaching, time management, trade school, vita, waxing, work ethic, workflow optimization, youtube learning, zubler
Kent Kohli shares how an unexpected path—from pre-dental student to passionate lab technician—led him to fall in love with ceramics and the artistry of dental technology. Guided by mentors and fueled by relentless self-education, he chose quality and growth over high-volume burnout, shaping a long, rewarding career. Now with Ivoclar, Kent is focused on giving back by helping bring hands-on education and foundational techniques to the next generation of technicians.
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422: Renata Budny, Roberto Rossi, & Eugene Vega: The Never Ending Education in a Dental Lab
April 27th, 2026 | 1 hr 3 mins
3d printing, aesthetics, analog dentistry, anatomy, artistry, asiga, bench work, boutique lab, cad/cam, career development, career growth, career pathways, case acceptance, case planning, ceramics, city tech, collaboration, communication, continuing education, cosmetic dentistry, craftsmanship, crown and bridge, custom shade, dental, dental education, dental industry, dental lab life, dental materials, dental milling, dental printers, dental school, dental students, dental technician, dental technology, dentist relationships, dentures, diagnostic wax-up, digital dentistry, digital impressions, digital transition, digital workflow, efficiency, emax, employee culture, entrepreneurship, exocad, experience vs education, finishing, fixed prosthetics, full arch, future of dentistry, graduation, hands-on training, high-end lab, hiring, implant restorations, implants, impressions, industry challenges, innovation, lab efficiency, lab environment, lab growth, lab management, lab owner, lab perks, lab startup, lab to doctor, lab workflow, laboratory, layering, leadership, mentorship, mentorship in dentistry, milling, model work, morphology, motivation, new york city college of technology, occlusion, patient experience, polishing, porcelain, problem solving, production lab, productivity, prosthodontics, qc, quality control, removable, scaling a lab, scanning, shade matching, small business, smile design, synergy, team culture, teamwork, technician, technician retention, technician shortage, technology adoption, time management, training, troubleshooting, voices from the bench, wax-up, work ethic, work-life balance, workflow management, zirconia
Elvis reunites with Renata Bundy alongside lab owner Roberto Rossi and technician Eugene Vega for a conversation that connects education to real-world lab life. They share how technicians often start with little experience, face early challenges, and need the right mentorship and environment to grow. Roberto highlights building a quality-driven lab while navigating digital workflows, and Renata reflects on preparing students for those realities.
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418: Lab Day Chicago 2026 Part 4 with Josh Williams, Savannah Elkins, Darin McCue, Vicki Thomas, and Carrie Ling
March 30th, 2026 | 1 hr 16 mins
3d printing, access, additive, burnout, business, buying group, cad, cam, chicago, collaboration, communication, community, competition, consulting, culture, dental, design, digital, durability, efficiency, evolution, flexibles, growth, hiring, industry, innovation, lab day, lab-to-lab, laboratory, leadership, management, materials, mentorship, outsourcing, ownership, partnerships, pricing, production, removable, rpd, sales, savvy, scalability, small labs, strategy, technician, technology, training, vendors, voices from the bench, workflows
Live from LMT Lab Day Chicago, Elvis and Barb capture three conversations that highlight the future of the lab industry. From Savannah and Josh’s fast-moving digital removable workflows at GPS Digital RPD, to Darin McCue’s blunt reminder that labs need strong leadership—not just great technicians and how Saleslift Consulting can help—and finally Vicki and Carrie’s push to empower smaller labs through smarter partnerships and buying power with Savvy Lab Solutions, every discussion points to the same truth: adapting isn’t optional.
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417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, & Darin Lockaby
March 23rd, 2026 | 1 hr 12 mins
3shape, 510k, abs, abutments, aesthetics, ai, ai assistant, ai in dentistry, alerts, analytics, api, australia, automation, automation tools, ballroom, barb, blanks, bob cohen, business development, calibration, cam software, canada, case tracking, casey baldwin, ceramart, chairside, characterization, collaboration, communication, consolidation, cost of acquisition, craftsmanship, cross-selling, crown ceram, custom abutments, customer behavior, customer retention, customer service, darren lockerby, dashboards, data, database, dental, dental community, dental lab, dental technician, dental wings, des, digital dentistry, digital dentures, digital workflow, dry milling, education, efficiency, elvis, emax, engineering, entrepreneurship, europe labs, exocad, fda compliance, field work, fixed, follow-up, frédéric rapp, future tech, global industry, greatlab, hyperdent, icortica, implant workflow, implants, in-house production, industry trends, innovation, insights, integration, intraoral scanner, ios, ivoclar, ivotion, lab day energy, lab efficiency, lab growth, lab life, lab management system, labday, laboratory, leadership, live podcast, lms, magic touch, manufacturing, margins, materials, mechanical engineering, milling, networking, notes, notifications, oem, onboarding, open implants, opportunity tracking, outsourcing, partnership, plug and play, pm7, pnp, price pressure, private equity, productivity, profitability, programill 7, quality control, rapid prototyping, real-time data, relationships, removable, reporting, reps, revenue growth, rob nazel, sales strategy, scalability, scaling, scheduling, software, stock abutments, tasks, team building, technician, technology, tie bases, training, turnaround time, upselling, us labs, validation, voice input, voices from the bench, wet milling, workflow, workflow control, zirconia
Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.
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401: Seth Smith and Ryan Alexander: From Chaos to Clicks: The GreatLab.io Upgrade
December 1st, 2025 | 1 hr 6 mins
ai mapping, automation, bad scans, booking, capacity planning, case management, cloud-based, communication, crm, data migration, dental, dental lab, digital dentistry, digital workflow, doctor communication, ds core, efficiency, greatlab.io, integrations, itero, lab operations, lab software, laboratory, lms, medit, onboarding, paperless, production tracking, scan quality, scanhub, shipping integration, task management, technician, technician workflow, vitality dental arts, voices from the bench
Seth Smith from Greatlab.io joins the podcast to share how his team built a modern, automation-driven lab management system that streamlines booking, communication, scanning, and workflow for labs of all sizes. Ryan Alexander from Vitality Dental Arts explains how switching to GreatLab dramatically reduced calls, sped up case processing, improved technician efficiency, and transformed their day-to-day operations almost overnight.
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Episode 375: IDS 2025 & exocad Part 1 with Hajir Shamil, Daniel Portal, Gerson Prada, & Dr. Diogo Viegas
June 2nd, 2025 | 1 hr 5 mins
ai, all-on-x, approval, bite international, burnt out, communication, dental, dentist, designer, digital, exocad, exoplan, face scanning, firing doctors, florida, ids, implants, ios, laboratory, malo clinic, miyo, paint a picture, partials, printers, single visit, social pressure, south america, spanish, teaching, technician, traffic, utah, voices from the bench
We start the run of conversations we got while in the exocad booth at IDS 2025 in Cologne, Germany. This week features Hajir Shamil from Iraq, Daniel Portal & Gerson Prada from the USA, and Dr. Diogo Viegas from Portugal.
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374: Dr. Andrew Turchin Has the Formula For a Smiling Success
May 26th, 2025 | 1 hr 4 mins
3shape, aesthetics, ceramics, communication, dental, designers, education, emax, exocad, high end, hiring, ivoclar, lab day, laboratory, neck pain, picky patients, porcelain, quality control, teaching, technician, voices from the bench
This week we meet Dr. Andrew Turchin from Aspen Colorado who has developed a mathematical equation that has allowed him and his in-office lab technicians to formulate a simple treatment that creates better smiles.
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373: Paolo Lubrano & Tiffany Schreppler Agree That RealGuide is REAL GOOD
May 19th, 2025 | 1 hr 5 mins
affordable, bar, bone reduction, cad, collaboration, communication, demo, dental, fixed, guided surgery, hands on, ibar, implants, instructional videos, lab sales, laboratory, planning, radiology, real good, technician, training, voices from the bench
There are implant planning software and there are restorative design software. Did you know that there is an excellent one that does both and is affordable called RealGuide. Paolo Lubrano from Implant Concierge and Tiffany Schreppler from ZimVie come on to talk about this versatile and powerful software.