Displaying 6 items of Voices from The Bench with the tag "lab growth".
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420: Seth Potter: Insight Into exocad Without Borders
April 13th, 2026 | 1 hr 12 mins
3d printing, analog workflow, automation, burnout, cad cam, cad designer, canada, clients, crown and bridge, dental, dental education, dental lab, dental mission trips, dental software, dental technician, dental technology, dentist father, digital dentistry, digital workflow, dominican republic, dropbox, efficiency optimization, entrepreneurship, entrepreneurship journey, exocad, exocad insights, faith, family influence, freelancing, full arch, hustle, implants, indeed strategy, innovation, lab equipment, lab growth, laboratory, location freedom, milling, missionary dentistry, outsourcing, outsourcing design, paraguay, productivity, remote design, remote work, sailboat life, sailing, scaling, scanning, self taught, startup, systems, technician, travel, voices from the bench, wetransfer, work life balance, workflow efficiency
This week, we talk with Seth Potter, a dental technician living a truly unconventional life—splitting his time between Canada and Paraguay while running a remote design business. From growing up on a sailboat and assisting on missionary dental trips to teaching himself digital workflows, Seth shares how he built a career with exocad rooted in freedom and efficiency. He also dives into the realities of scaling, burnout, and why creating systems—not just working harder—is the key to long-term success.
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419: Katherine Wilcox Wants You To Work EviSmarter and Not Harder
April 6th, 2026 | 1 hr 7 mins
3shape, ai, cad design, case entry, covid impact, customer service, data integration, dental, dental lab, dental technician, dental technology, design center, digital dentistry, digital workflow, efficiency, evident, evismart, file management, industry trends, innovation, itero, lab growth, lab management, lab software, laboratory, manila, outsourcing, outsourcing design, philippines, process optimization, productivity, quality control, scanning, staffing shortages, technician, trios, voices from the bench, workflow automation
Elvis and Barb sit down with Katherine Wilcox to talk about her journey from avoiding small talk as a dental assistant to thriving as a lab tech and eventually moving into the world of digital workflows and software. She shares how outsourcing design services exploded during COVID and became a lifeline for labs trying to manage workload and staffing challenges. The conversation highlights how EviSmart is helping labs automate workflows, reduce manual tasks, and bring order to the chaos of digital dentistry.
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417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, & Darin Lockaby
March 23rd, 2026 | 1 hr 12 mins
3shape, 510k, abs, abutments, aesthetics, ai, ai assistant, ai in dentistry, alerts, analytics, api, australia, automation, automation tools, ballroom, barb, blanks, bob cohen, business development, calibration, cam software, canada, case tracking, casey baldwin, ceramart, chairside, characterization, collaboration, communication, consolidation, cost of acquisition, craftsmanship, cross-selling, crown ceram, custom abutments, customer behavior, customer retention, customer service, darren lockerby, dashboards, data, database, dental, dental community, dental lab, dental technician, dental wings, des, digital dentistry, digital dentures, digital workflow, dry milling, education, efficiency, elvis, emax, engineering, entrepreneurship, europe labs, exocad, fda compliance, field work, fixed, follow-up, frédéric rapp, future tech, global industry, greatlab, hyperdent, icortica, implant workflow, implants, in-house production, industry trends, innovation, insights, integration, intraoral scanner, ios, ivoclar, ivotion, lab day energy, lab efficiency, lab growth, lab life, lab management system, labday, laboratory, leadership, live podcast, lms, magic touch, manufacturing, margins, materials, mechanical engineering, milling, networking, notes, notifications, oem, onboarding, open implants, opportunity tracking, outsourcing, partnership, plug and play, pm7, pnp, price pressure, private equity, productivity, profitability, programill 7, quality control, rapid prototyping, real-time data, relationships, removable, reporting, reps, revenue growth, rob nazel, sales strategy, scalability, scaling, scheduling, software, stock abutments, tasks, team building, technician, technology, tie bases, training, turnaround time, upselling, us labs, validation, voice input, voices from the bench, wet milling, workflow, workflow control, zirconia
Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.
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412: Matthew Douglas: The Fastest Hands in Texas and the story of the DLAT show
February 16th, 2026 | 1 hr 9 mins
affordable dentures, all-on-4, ambidextrous technician, analog workflows, barksdale dental lab, business systems, crown and bridge, dental, dental lab management, dental laboratory association of texas, dental meetings, denture setup, dentures, digital dentistry, dlat, full-arch, full-service lab, high-volume production, implant dentistry, industry networking, lab efficiency, lab growth, lab leadership, lab ownership, laboratory, live ce, outsourcing, regional manager, removables, state association, technician, technician training, voices from the bench, zirconia
Matthew Douglas shares his journey from a career-ending baseball injury to becoming a powerhouse denture technician, lab owner, and industry leader. From high-volume production at Affordable Dentures to pioneering All-on-4 workflows and revitalizing the Dental Laboratory Association of Texas, Matt’s story is all about speed, systems, and servant leadership. It’s a conversation about hustle, innovation, and building something bigger than yourself in the dental lab industry.
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411: Michael Joseph: No Wax, No Fear and One Lab’s All-In Leap to Digital Dentistry
February 9th, 2026 | 1 hr 14 mins
3d printing, brexit impact, business resilience, cad design, consistency, covid recovery, dental, dental education, dental laboratory, dental marketing, dental sales, dental scanners, dental technology, digital dentistry, exocad, full arch restorations, greatlab lms, immediate load, instagram marketing, itero, lab growth, lab management software, lab ownership, lab systems, laboratory, lithium disilicate, medit, milling machines, peer referrals, photogrammetry, pmma, primescan, quality control, reliability, remote designers, study clubs, technician, technician training, vertical integration, voices from the bench, workflow automation, zirconia
Elvis and Barb sit down with London lab owner Michael Joseph, who shares his journey from scooter courier to fully digital lab owner, including the hard lessons learned through COVID, Brexit, and rebuilding from the brink. Michael breaks down how committing to digital workflows, automation, photogrammetry, and rock-solid protocols transformed his lab into a scalable, referral-driven business. This episode is a powerful reminder that reinvention, consistency, and smart systems—not shortcuts—are what drive long-term success in today’s dental lab world.
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404: Rik Jacobs & Jess Gray: Gradient Dentures and Grit: Two Conversations from Lab Fest 2025
December 22nd, 2025 | 1 hr 12 mins
3d printing, all-on-x, analog workflow, dental, dentures, digital dentures, digital workflow, exocad, facial scanning, hard-soft appliances, in-house lab, instarisa, lab growth, lab ownership, laboratory, multi-color, multi-material, night guards, pmma, production dentistry, technician, technician education, voices from the bench, voxel printing, zirconia
Live from NOLA Lab Fest, we talk with Rik Jacobs of Novenda Technologies about a game-changing, production-scale 3D printer that can print full dentures and hard/soft appliances in true multi-material, multi-color—without supports and with massive throughput. Then we catch up with Jess Gray, who shares her journey from front desk to running a fast-growing, digitally driven in-house lab, blending analog and digital workflows, facial scanning, All-on-X, and leadership lessons from the bench up.