Displaying 7 items of Voices from The Bench with the tag "lab ownership".
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Episode 435: Matt Everatt is Making the Invisible Profession Visible
July 27th, 2026 | 58 mins 50 secs
3d printing, 3d printing dentistry, adaptability, adapting to change, additive manufacturing, agile business, agile dental laboratory, ai and dentistry, ai dental technology, ai future, ai in dentistry, ai trends, airway appliances, airway health, amazon prime, anaplastology, anti-snoring devices, artificial ears, artificial eyes, artificial intelligence, artisan, artistry, artistry in dentistry, attention to detail, attracting technicians, audible, audiobook, audiobooks, author, barb, behind the restoration, behind the scenes, behind the smile, better future, better health, better patient outcomes, better sleep, bite splints, bleaching trays, blockbuster, book recommendation, book review, book writing, brand positioning, british dental technician, building a business, building teams, business agility, business book, business coach, business coaching, business disruption, business efficiency, business excellence, business exit, business growth, business identity, business innovation, business lessons, business marketing, business mindset, business opportunities, business ownership, business processes, business profitability, business resilience, business strategy, business sustainability, business systems, cad cam, cad cam dentistry, career book, career change, career development, career inspiration, career journey, career stories, ceramist, change management, changing customer expectations, changing dental industry, changing lives, changing the narrative, changing the profession, client service, clinical excellence, clinical expertise, clinical partner, clinical partnership, clinical workflow, collaboration, collaboration over competition, commercial dental laboratory, communication, community support, company culture, competing on price, competitive advantage, content marketing, convenience, corporate dental laboratories, corporate dentistry, covid impact, covid-19, craftsmanship, craftsmanship in dentistry, cranial implants, cranioplasty, creativity, crown and bridge, custom appliances, custom dental appliances, customer expectations, customer service, delegation, dental artisans, dental business, dental cad cam, dental career, dental ceramics, dental community, dental conferences, dental expertise, dental healthcare, dental industry, dental industry author, dental industry history, dental industry networking, dental industry podcast, dental industry regulation, dental innovation, dental insurance, dental journalism, dental lab, dental lab acquisitions, dental lab book, dental lab business, dental lab entrepreneur, dental lab future, dental lab industry podcast, dental lab innovation, dental lab leadership, dental lab management, dental lab marketing, dental lab modernization, dental lab networking, dental lab owner, dental lab perspective, dental lab pricing, dental lab profitability, dental lab success, dental lab workflow, dental laboratory, dental laboratory business, dental laboratory communication, dental laboratory evolution, dental 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engagement, employee retention, employees as partners, empowering employees, entrepreneurial journey, entrepreneurial lessons, entrepreneurial mindset, entrepreneurship, evolving dental industry, excellence in dental technology, excellence in dentistry, exit strategy, facial prosthetics, fast turnaround, finding your niche, future of dental laboratories, future of dental technicians, future of dental technology, future of dentistry, future technicians, future-proof your lab, future-proofing, future-proofing dental labs, global dental industry, growing a business, growth mindset, growth opportunities, healthcare innovation, healthcare professionals, healthcare technology, helping patients, hidden profession, hiring technicians, history of dental technology, hope, hope for the future, hospital dental technology, hospital dentistry, hospital laboratory, illegal manufacturing, impact, improving lives, improving patient care, improving patient experience, independent dental lab, independent 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lovefilm, low-cost dentistry, making a difference, mandibular advancement devices, mandibular advancement splints, market disruption, marketing, marketing strategy, matt everatt, matt everatt interview, matthew everatt, maxillofacial prosthetics, maxillofacial surgery, maxillofacial technology, mentorship, milling, mindset, modern consumers, modern dental laboratory, modern dental technician, modern dental technician career, modern dental technology, motivation, motivational book, netflix, neurosurgery, new opportunities, next generation technicians, nhs dental laboratory, nhs dentistry, niche marketing, night guards, nonfiction, obturators, occlusal appliances, occlusal splints, ocular prosthetics, on-demand service, open laboratories, operational efficiency, opportunity, opportunity in dental labs, opportunity in dentistry, opportunity in technology, optimism, oral appliance therapy, oral appliances, oral health professionals, organizational growth, orthodontic appliances, orthodontic retainers, orthodontic technology, orthodontics, overcoming adversity, patient care, patient experience, patient impact, patient outcomes, patient-centered care, peer support, people management, people-first business, personal development, personal growth, personal journey, podcast conversation, podcast guest, positive business culture, positive culture, positive future, positive mindset, positivity, precision, premium dental laboratory, premium dentistry, premium pricing, premium service, premium turnaround, price competition, pricing strategy, pride in dental technology, pride in dentistry, pride in laboratory work, private dental laboratory, private dentistry, private equity, private ownership, process improvement, productivity, professional articles, professional book, professional challenges, professional community, professional development, professional evolution, professional excellence, professional growth, professional history, professional identity, professional impact, professional journey, professional motivation, professional networking, professional pride, professional recognition, professional respect, professional standards, professional writing, profitability, prosthetics, publishing, quality craftsmanship, quality dental laboratory, quality dentistry, quality of life, quality over price, race to the bottom, raising the profile, rapid service, rapid turnaround, reading, recruitment, regulatory challenges, reinventing the industry, relationship building, resilience, respect for dental technicians, retainers, revenue growth, s4s, same day dentistry, saving lives, saving marriages, scaling a business, scaling a dental lab, serial entrepreneur, service excellence, service innovation, sharing knowledge, sharing stories, skilled craftsmanship, skilled profession, skilled technicians, skilled trades, skull plates, sleep apnea, sleep apnea appliances, sleep apnea lab, sleep apnea treatment, sleep appliances, sleep dentistry, sleep medicine, 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Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.
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423: Kent Kohli is Always in Pursuit of a More Excellent Way
May 4th, 2026 | 1 hr 9 mins
100-hour weeks, aacd, accreditation, accuracy, all-ceramics, analog to digital, anatomy, anterior aesthetics, artistry, boutique lab, bunsen burner, burnout, cad/cam, career growth, case planning, casting, ceramics, chairside experience, clinical education, coaching, communication, continuing education, contour, craftsmanship, creation porcelain, crown and bridge, crown council, dedication, dental ceramics, dental community, dental conventions, dental lab, dental school, dental technician, dental technology, dentist-technician relationship, digital dentistry, e.max, efficiency, efficiency vs artistry, electric waxer, empress 2, entrepreneurship, european technique, excellence, feldspathic veneers, finishing, full contour, giving back, global dentistry, hands-on training, high-end dentistry, hornbrook group, impressions, in-house lab, incisal edge, indirect bonding, industry giants, industry leaders, innovation, inspiration, ips empress, ivoclar, jensen, key opinion leader, kol, lab business, lab culture, lab day chicago, lab education, lab evolution, lab ownership, lab workflow, lab-to-clinic collaboration, layering, lifelong learning, liquid ceramics, materials science, mentorship, mentorship impact, metal frameworks, micro-layering, microscopes, microstar, milling, models, morphology, networking, next generation, noritake, occlusion, ortho lab, orthodontics, partnerships, passion, perseverance, pfms, plaster, platinum foil, polishing, posterior restorations, precision, pricing strategy, productivity, pursuit of excellence, quality over quantity, race to the bottom, refractory technique, servant leadership, shade matching, smile design, social media, startup lab, surface texture, symposiums, teaching, time management, trade school, vita, waxing, work ethic, workflow optimization, youtube learning, zubler
Kent Kohli shares how an unexpected path—from pre-dental student to passionate lab technician—led him to fall in love with ceramics and the artistry of dental technology. Guided by mentors and fueled by relentless self-education, he chose quality and growth over high-volume burnout, shaping a long, rewarding career. Now with Ivoclar, Kent is focused on giving back by helping bring hands-on education and foundational techniques to the next generation of technicians.
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412: Matthew Douglas: The Fastest Hands in Texas and the story of the DLAT show
February 16th, 2026 | 1 hr 9 mins
affordable dentures, all-on-4, ambidextrous technician, analog workflows, barksdale dental lab, business systems, crown and bridge, dental, dental lab management, dental laboratory association of texas, dental meetings, denture setup, dentures, digital dentistry, dlat, full-arch, full-service lab, high-volume production, implant dentistry, industry networking, lab efficiency, lab growth, lab leadership, lab ownership, laboratory, live ce, outsourcing, regional manager, removables, state association, technician, technician training, voices from the bench, zirconia
Matthew Douglas shares his journey from a career-ending baseball injury to becoming a powerhouse denture technician, lab owner, and industry leader. From high-volume production at Affordable Dentures to pioneering All-on-4 workflows and revitalizing the Dental Laboratory Association of Texas, Matt’s story is all about speed, systems, and servant leadership. It’s a conversation about hustle, innovation, and building something bigger than yourself in the dental lab industry.
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411: Michael Joseph: No Wax, No Fear and One Lab’s All-In Leap to Digital Dentistry
February 9th, 2026 | 1 hr 14 mins
3d printing, brexit impact, business resilience, cad design, consistency, covid recovery, dental, dental education, dental laboratory, dental marketing, dental sales, dental scanners, dental technology, digital dentistry, exocad, full arch restorations, greatlab lms, immediate load, instagram marketing, itero, lab growth, lab management software, lab ownership, lab systems, laboratory, lithium disilicate, medit, milling machines, peer referrals, photogrammetry, pmma, primescan, quality control, reliability, remote designers, study clubs, technician, technician training, vertical integration, voices from the bench, workflow automation, zirconia
Elvis and Barb sit down with London lab owner Michael Joseph, who shares his journey from scooter courier to fully digital lab owner, including the hard lessons learned through COVID, Brexit, and rebuilding from the brink. Michael breaks down how committing to digital workflows, automation, photogrammetry, and rock-solid protocols transformed his lab into a scalable, referral-driven business. This episode is a powerful reminder that reinvention, consistency, and smart systems—not shortcuts—are what drive long-term success in today’s dental lab world.
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404: Rik Jacobs & Jess Gray: Gradient Dentures and Grit: Two Conversations from Lab Fest 2025
December 22nd, 2025 | 1 hr 12 mins
3d printing, all-on-x, analog workflow, dental, dentures, digital dentures, digital workflow, exocad, facial scanning, hard-soft appliances, in-house lab, instarisa, lab growth, lab ownership, laboratory, multi-color, multi-material, night guards, pmma, production dentistry, technician, technician education, voices from the bench, voxel printing, zirconia
Live from NOLA Lab Fest, we talk with Rik Jacobs of Novenda Technologies about a game-changing, production-scale 3D printer that can print full dentures and hard/soft appliances in true multi-material, multi-color—without supports and with massive throughput. Then we catch up with Jess Gray, who shares her journey from front desk to running a fast-growing, digitally driven in-house lab, blending analog and digital workflows, facial scanning, All-on-X, and leadership lessons from the bench up.
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403: Live from Lab Fest 2025: Duff Wilson and the Importance of Good Vendor Relationships with Aidite
December 15th, 2025 | 1 hr 18 mins
aidite, cad/cam, crown and bridge, dental, dental laboratory, dental technology, dentures, design services, digital dentistry, full arch, implant restorations, lab associations, lab efficiency, lab ownership, laboratory, lean workflow, mentorship, milling center, relationship, relationships, removables, support, technician, technician education, voices from the bench, zirconia
Duff Wilson shares his unconventional journey through dental technology—from getting thrown into high-volume removables at a major lab to building a lean, relationship-driven lab that’s thrived for over two decades. Along the way, he breaks down why mentorship, smart workflows, and trusting the right people and products matter more than hype, trends, or chasing volume in today’s dental lab world.
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285: Ladies of the Mill 2023 with Mary Cardenas, Denisse Lasso, Dora Rodrigues, Krysta Lovelace, Heather McMeans, Raegan Bicklein, Lauren Crowe, Holly Wood, Sarah Williamson, Jennifer Taylor, Emily Valentine, Hannah Fischer, Stefani Hudson, Lindsay Berg, Betty Teel, Brandy Jo, and Kathryn Green
September 11th, 2023 | 1 hr 23 mins
apex dental lab, aspen, barn, cousins, daughters, dental, digital dentures, f bomb, family, front office, lab ownership, laboratory, mountains, og, podcast, remote design, speaking, strength, teaching, technician, voices from the bench, weakness
Our most guestful episode yet! We are back talking to 17 wonderful ladies during the Ladies of the Mill Summit 2023. We chat with Mary Cardenas, Denisse Lasso, Dora Rodrigues, Krysta Lovelace, Heather McMeans, Raegan Bicklein, Lauren Crowe, Holly Wood, Sarah Williamson, Jennifer Taylor, Emily Valentine, Hannah Fischer, Stefani Hudson, Lindsay Berg, Betty Teel, Brandy Jo, and Kathryn Green. Enjoy!