Displaying 2 items of Voices from The Bench with the tag "mindset".
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413: Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab
February 23rd, 2026 | 1 hr 11 mins
1099, 2008 crash, abundance mindset, accountability, acquisitions, aggressive calm, branding, china, cold calling, commission, consistency, construction, crown and bridge, customer service, deal fatigue, decision maker, dental, dental lab, door-to-door, entrepreneurship, family business, firing clients, front desk, gatekeeper, growth, implants, irish catholic, laboratory, leadership, legacy, margins, mergers, mindset, multi-location, office dynamics, outsourcing, persistence, philadelphia, pricing, private equity, prospecting, prosthodontics, psychology, quality, recession, relationship building, removable, retention, sales, sandler system, solution selling, steamfitters, technician, thedentalab.net, turnaround time, voices from the bench
Jay Collins shares his journey from a split Philadelphia family of steamfitters and dental technicians to becoming the bold, growth-driven leader behind thedentalab.net. After the 2008 crash forced him out of construction, he dove into dental lab sales with relentless cold-calling, developing his “aggressively calm” approach that challenges traditional lab-owner mindsets. This episode is a fast-paced, hilarious deep dive into sales psychology, growth through mergers, and why labs must treat sales as seriously as production if they want to survive and scale.
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324: A Raw Look at Full Arch with Dr. Ryan Dunlop and Dr. Johnathan Abenaim
June 10th, 2024 | 1 hr 5 mins
artist, change, communication, courses, dark side, dental, dental implants, digital, do it right, foundation, full arch, hands on, implants, innovating, laboratory, learning, mindset, podcast, teaching, team, technician, truthful, unfiltered, unsponsored, voices from the bench
This week we dive deep into full arch dentistry with Dr. Ryan Dunlop and Dr. Johnathan Abenaim. They both teach their own courses, but soon they will partner up on stage to give the clinicians, the staff, and the dental technicians a RAW look into this ever-growing procedure.