Displaying 4 items of Voices from The Bench with the tag "pricing".
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438: Shawn Nowak & Jude Grayson: What Does a Karate Guy Know About Dental Labs?
August 17th, 2026 | 1 hr 4 mins
3D printing, 3d printing dental laboratory, AI, Barb, Business growth, Leadership, Louisiana, New Orleans, Value, actionable advice, adaptability, adapting, adapting to technology, ai dental laboratory, ai in dental labs, ai in dentistry, artificial intelligence, automation, board breaking, breakout session, business adaptability, business challenges, business coach, business coaching, business coaching for dental labs, business decisions, business development, business education, business evolution, business failure, business growth strategy, business innovation, business leadership, business lessons, business lessons from karate, business mindset, business mindset for dental labs, business opportunities, business opportunity, business performance, business pivot, business planning, business resilience, business strategy, business success, business transformation, calculated risk, change for dental labs, change management, coach, coaching, coaching mindset, company culture, competing 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networking, race to the bottom, resilience, risk management, risk taking, shawn nowak, shawn nowak nola labfest, small business, small business growth, small business leadership, staying relevant, strategic leadership, strategic pivot, strategic planning, strategic thinking, strategy for dental labs, tactical strategy, taking action, taking chances, taking risks, team building, team development, team leadership, technology, technology adoption, technology for dental labs, technology trends, thriving dental laboratory, thriving in dentistry, unconventional business lessons, unconventional speaker, unexpected dental speaker, unlocking potential, unlocking success, voices from the bench, voices from the bench podcast, voices from the bench podcast episode, winning, workplace culture
Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk about NOLA LabFest and the unexpected connection between martial arts and the dental laboratory industry with speaker Jude Grayson. They discuss leadership, business, knowing when to pivot, and how lessons from competition and martial arts can help lab owners navigate a rapidly changing industry. Plus, Shawn gives a preview of what’s coming to NOLA LabFest, including education, networking, and plenty of New Orleans fun.
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418: Lab Day Chicago 2026 Part 4 with Josh Williams, Savannah Elkins, Darin McCue, Vicki Thomas, and Carrie Ling
March 30th, 2026 | 1 hr 16 mins
3D printing, Business, CAD, Chicago, Communication, Design, Digital, Leadership, Strategy, access, additive, burnout, buying group, cam, collaboration, community, competition, consulting, culture, dental, durability, efficiency, evolution, flexibles, growth, hiring, industry, innovation, lab day, lab-to-lab, laboratory, management, materials, mentorship, outsourcing, ownership, partnerships, pricing, production, removable, rpd, sales, savvy, scalability, small labs, technician, technology, training, vendors, voices from the bench, workflows
Live from LMT Lab Day Chicago, Elvis and Barb capture three conversations that highlight the future of the lab industry. From Savannah and Josh’s fast-moving digital removable workflows at GPS Digital RPD, to Darin McCue’s blunt reminder that labs need strong leadership—not just great technicians and how Saleslift Consulting can help—and finally Vicki and Carrie’s push to empower smaller labs through smarter partnerships and buying power with Savvy Lab Solutions, every discussion points to the same truth: adapting isn’t optional.
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413: Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab
February 23rd, 2026 | 1 hr 11 mins
1099, 2008 crash, Leadership, Philadelphia, abundance mindset, accountability, acquisitions, aggressive calm, branding, china, cold calling, commission, consistency, construction, crown and bridge, customer service, deal fatigue, decision maker, dental, dental lab, door-to-door, entrepreneurship, family business, firing clients, front desk, gatekeeper, growth, implants, irish catholic, laboratory, legacy, margins, mergers, mindset, multi-location, office dynamics, outsourcing, persistence, pricing, private equity, prospecting, prosthodontics, psychology, quality, recession, relationship building, removable, retention, sales, sandler system, solution selling, steamfitters, technician, thedentalab.net, turnaround time, voices from the bench
Jay Collins shares his journey from a split Philadelphia family of steamfitters and dental technicians to becoming the bold, growth-driven leader behind thedentalab.net. After the 2008 crash forced him out of construction, he dove into dental lab sales with relentless cold-calling, developing his “aggressively calm” approach that challenges traditional lab-owner mindsets. This episode is a fast-paced, hilarious deep dive into sales psychology, growth through mergers, and why labs must treat sales as seriously as production if they want to survive and scale.
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217: Making America Smile, One Lab at a Time with Keith Crittenden
May 23rd, 2022 | 1 hr 5 mins
Internet, artistic, commission, dental, laboratory, mailers, marketing, milling, one voice, podcast, postcards, pricing, supplies, technician, trade school, voices from the bench, website, zirconia
This week we talk to Keith Crittenden, the man behind AmericaSmiles. But behind the man is a great story of a lab owner finding a way to help his clients succeed so his lab could succeed. He comes on to shares his knowledge to other labs.