Displaying 5 items of Voices from The Bench with the tag "quality".
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Episode 433: From FDLA 2026: Morris Fucarino, Enja Dorjchuluun, Joseph Núñez Reyes
July 13th, 2026 | 1 hr 20 mins
3d printing, analog dentistry, analog techniques, articulators, barb, belt-driven handpieces, biomedical engineering, board service, boutique laboratory, cad/cam, cam, carbon printers, career development, career growth, casting, cdt, ceramics, certification, certified dental technician, collaboration, community, continuing education, continuing growth, craftsmanship, cross-training, customer service, dedication, dental community, dental content creator, dental craftsmanship, dental industry, dental innovation, dental lab, dental laboratory, dental manufacturing, dental materials, dental podcast, dental technician, dental technology, dentistry, dentures, digital content, digital dentistry, digital transformation, digital workflow, e.max, education, efficiency, elvis, enja dorjchuluun, excellence, expansion, experience, fdla, fdla board, fdla symposium, florida, florida dental laboratory association, focus magazine, full gold crowns, future of dentistry, future technicians, general manager, gold restorations, gps digital dental lab, gps digital rpd, handpieces, hands-on education, heygears, high noble alloy, hiring, icpr junior college, implant restorations, implants, impressions, industry veterans, innovation, inspiration, instagram, ivoclar pm7, joseph núñez reyes, knowledge, lab day, labfest, laboratory careers, laboratory culture, laboratory growth, laboratory leadership, laboratory life, laboratory management, laboratory operations, leadership, legacy, lifelong learning, lithium disilicate, mentorship, milling, milling center, model work, morris fucarino, national board for certification, nbc, nesting, networking, next generation, night guards, one-man lab, operations, organized dentistry, orlando, passion, passion for dentistry, patients, perseverance, pfm, pmma, porcelain fused to metal, post-processing, problem solving, professional development, puerto rico, qc, quality, quality control, relationships, roland, roland mills, sakr dental arts, scanning, smiles, social media, soft tissue models, state association, stone models, success., supervisors, team building, teamwork, technician, technician education, technician pride, technician recognition, technician spotlight, technician stories, technician training, technicians, technology, turnaround time, voices from the bench, volunteering, waxing, webinars, workflow, workflow optimization, zirconia, zirconia milling
From the FDLA Symposium, Elvis and Barb sit down with three passionate technicians who represent the past, present, and future of the profession. Morris Fucarino reflects on an incredible 50 years as a CDT and the value of lifelong learning, Enja Dorjchuluun shares how she's helping shape the future of Florida's dental laboratory community through Sakr Dental Arts and the FDLA Board, and Joseph Núñez Reyes discusses his journey from Puerto Rico to GPS Digital Dental Lab and his dream of inspiring the next generation of technicians.
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413: Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab
February 23rd, 2026 | 1 hr 11 mins
1099, 2008 crash, abundance mindset, accountability, acquisitions, aggressive calm, branding, china, cold calling, commission, consistency, construction, crown and bridge, customer service, deal fatigue, decision maker, dental, dental lab, door-to-door, entrepreneurship, family business, firing clients, front desk, gatekeeper, growth, implants, irish catholic, laboratory, leadership, legacy, margins, mergers, mindset, multi-location, office dynamics, outsourcing, persistence, philadelphia, pricing, private equity, prospecting, prosthodontics, psychology, quality, recession, relationship building, removable, retention, sales, sandler system, solution selling, steamfitters, technician, thedentalab.net, turnaround time, voices from the bench
Jay Collins shares his journey from a split Philadelphia family of steamfitters and dental technicians to becoming the bold, growth-driven leader behind thedentalab.net. After the 2008 crash forced him out of construction, he dove into dental lab sales with relentless cold-calling, developing his “aggressively calm” approach that challenges traditional lab-owner mindsets. This episode is a fast-paced, hilarious deep dive into sales psychology, growth through mergers, and why labs must treat sales as seriously as production if they want to survive and scale.
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377: IDS 2025 & exocad Part 3 with Dr. Manish Chhabra & Tobias Specht
June 16th, 2025 | 1 hr 25 secs
3shape, cad, cam, cerec, consulting, customer service, dental, dentist, design center, digident, digital dentures, dubai, emax, exocad, faster, follow up, hard reline, headset, ids, india, ivoclar, ivotion, laboratory, milling center, muscle memory, patients, prevention and care, printable wax, programill, quality, reline, repairing, scalability, scaling, speakers, technician, technology, training, unlearn, virtual reality, voices from the bench, vr
This week Elvis and Barb bring you two more conversation from the exocad booth at IDS 2025. First up is Dr. Manish Chhabra who ran a 300 person design center in India and is now training people with VR. Then we chat with Tobias Specht from Ivoclar all about what they have been working on, what’s new, and how they do a massive show in Germany.
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368: From the 40th Lab Day 2025 Part 4 with Eric Kukucka, Chelsea Homire, & Brittany Mitchell
April 14th, 2025 | 1 hr 11 mins
3d printing, 3shape, 4 days, adhesive, analog, art, aspen, associates, cerec, customized, d3 splint, dental, dentures, design, digital, donate, drawing, exocad, expanded function, facebook, front desk, implants, in-house, in-office, ivobase, laboratory, luciton, mesh mixer, partners, patients, protocols, quality, removable, signature elite, skill, sprint ray, st. louise, technician, the office, trade school, training, vhf mill, voices from the bench
We are back again in the Ivoclar Ballroom at Lab Day Chicago 2025. This week we talk to Eric Kukucka from Aspen Dental, Chelsea Homire a dental assistant turned lab tech, and Brittany Michell, a lab tech that does digital dentures in a 12 doctor group.
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322: The Full "Arch-Bishop" of 3shape Design with Cole Bishop
May 27th, 2024 | 1 hr 4 mins
1600, 3shape, ai, all-on-x, arrowhead, artificial intelligence, asia, cnc, cosmetic, costa rica, dental, full contour, laboratory, lmt, lucid, management, menu, model, phoenix, podcast, post and core, preferences, profiles, public speaking, quality, redesign, technician, treasure dental studio, voices from the bench, waxing
This week we chat to the Global Head of Design Quality with 3Shape Design Services, Cole Bishop. Cole talks about his journey into digital design, his time at Full Contour, the transition to 3shape, and being a part of the team that developed their AI services called Automate.