Displaying all 2 Episode of Voices from The Bench with the tag “trust”.
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Episode 395: Lori Margiotta Wants You to Follow the Numbers to Find the Growth
October 20th, 2025 | 1 hr 1 min
care credit, case acceptance, ental, front desk, gatekeeper, growth, identify, laboratory, math, patients, recall, receptionist, relationships, sales, solutions, staff, systems, technician, treatment, trust, unbooked, vision 21, voices from the bench
Elvis and Barb chat with Lori Margiotta from Bookkeeper for Dentists about bridging the gap between dental labs and offices through smarter business tracking. Lori shares how understanding simple numbers like lab expenses and case acceptance can help both labs and dentists grow together.
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349: The Culture of Diamondhead Dental Lab with Darin & Mike Swartz
December 2nd, 2024 | 1 hr 4 mins
archibald, building relationships, cerec, culture, culture camp, dental, dentist, education, foundation, full arch smart people, growth, hands-on, hearts, high end, in-office, ios, laboratory, north star, opportunities, partner, passion, podcast, saying no, scanner program, technician, trust, voices from the bench, waxing, yearly retreat
Two brothers, that both went through the John Archibald apprenticeship program, eventually come together to open Diamondhead Dental Lab focusing on creating a culture of partnership and quality while always guided by their "north star".