Displaying 3 items of Voices from The Bench with the tag "branding".
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413: Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab
February 23rd, 2026 | 1 hr 11 mins
1099, 2008 crash, abundance mindset, accountability, acquisitions, aggressive calm, branding, china, cold calling, commission, consistency, construction, crown and bridge, customer service, deal fatigue, decision maker, dental, dental lab, door-to-door, entrepreneurship, family business, firing clients, front desk, gatekeeper, growth, implants, irish catholic, laboratory, leadership, legacy, margins, mergers, mindset, multi-location, office dynamics, outsourcing, persistence, philadelphia, pricing, private equity, prospecting, prosthodontics, psychology, quality, recession, relationship building, removable, retention, sales, sandler system, solution selling, steamfitters, technician, thedentalab.net, turnaround time, voices from the bench
Jay Collins shares his journey from a split Philadelphia family of steamfitters and dental technicians to becoming the bold, growth-driven leader behind thedentalab.net. After the 2008 crash forced him out of construction, he dove into dental lab sales with relentless cold-calling, developing his “aggressively calm” approach that challenges traditional lab-owner mindsets. This episode is a fast-paced, hilarious deep dive into sales psychology, growth through mergers, and why labs must treat sales as seriously as production if they want to survive and scale.
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378: Brandi Nowak & Marybeth Starr Are Bringing a Festival to Labs
June 23rd, 2025 | 1 hr 4 mins
bag, branding, brother, computers, darby, dental, dental tech supply, digital, disney, dsl family feud, evening events, exocad, family, fun, ghost tour, harvest, hurricane, ids, jazz, laboratory, ladies of the mill, laughter, legacy, nowak, peddler, psychiatrist, remote work, river boat, roadshow, tae kwon do, technician, telesales, vendor, voices from the bench, zahn
This week, Elvis and Barb talk to the ladies from Nowak Dental Supplies that is bringing to life NOLA Lab Fest. Brandi Nowak and Marybeth Starr talk about this amazing event happening November 7-8 in New Orleans.
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176: On the Frontier of Instagram: Gil Villavecer from Frontier Dental Lab
August 9th, 2021 | 1 hr 3 mins
#wellmakeyousmile, beauty queens, branding, cardi b, celebrities, cosmetic, dental, followers, frontier smiles, laboratory, podcast, social media, technician, veneers, vita, voices from the bench
We've all tried to advertise our lab on social media with mediocre success. Gil Villavecer from Frontier Dental Lab has found the key to making Instagram work. He shares tips and tricks on how to use this free platform and reach a global audience of both clinicians and the public.