Voices from The Bench

449: Dylan Paolicell, Erica DiManna, & Tom Heusing from NOLA Lab Fest 2026 Part 1

November 2nd, 2026  |  51 mins 17 secs

1250 mpa zirconia, 3D printing, 3d printed dental appliances, 3d pro zir ultra, CAD/CAM, advancing dental technology, aidite, aidite dental materials, aidite technical support, aidite zirconia, american academy of prosthodontics, automated workflows, barbara, bonadent, bonadent training, bridges, cad software, cad/cam dentistry, competitive differentiation, create your future, creative skills in dentistry, customer support, dental 3d printing, dental anatomy, dental business development, dental business strategy, dental cad/cam systems, dental career paths, dental ceramic firing, dental ceramics, dental company growth, dental conference, dental continuing education, dental crowns, dental customer relationships, dental demonstrations, dental design, dental education, dental education podcast, dental equipment suppliers, dental events, dental furnace calibration, dental industry, dental industry 2026, dental industry advancements, dental industry collaboration, dental industry competition, dental industry conversations, dental industry education, dental industry insights, dental industry leaders, dental industry newsletter, dental industry podcast, dental industry trends, dental innovation stories, dental lab, dental lab automation, dental lab automation trends, dental lab best practices, dental lab business growth, dental lab community, dental lab culture, dental lab efficiency, dental lab future, dental lab growth, dental lab innovation, dental lab inspiration, dental lab interviews, dental lab leadership, dental lab materials, dental lab news, dental lab partnerships, dental lab podcast episode, dental lab problem solving, dental lab production, dental lab productivity, dental lab professionals, dental lab professionals podcast, dental lab resources, dental lab solutions, dental lab success, dental lab suppliers, dental lab support, dental lab technical support, dental lab training and development, dental lab training programs, dental lab transformation, 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interviews, dental technology news, dental technology partnerships, dental technology podcast, dental technology specialists, dental technology trends 2026, dental webinars, dental workflow integration, dental workshops, dental zirconia, dental zirconia manufacturer, digital craftsmanship, digital dental lab, digital dental manufacturing, digital dentistry, digital dentistry education, digital dentistry experts, digital dentistry trends, digital design, digital impressions, digital solutions, digital transformation, digital workflows, director of digital solutions, dylan paolicelli, eight eight pulse newsletter, elvis dahl, emerging dental technology, end-to-end digital workflow, erica dimanna, fast sintering, faster zirconia sintering, firing temperatures, flexible partials, furnace temperature calibration, future of dental labs, future of dentistry, future-ready dental labs, hands-on technical support, high-strength zirconia, human expertise and automation, hyperdent, improving lab efficiency, innovation in dentistry, intraoral scanners, lab teamwork, laboratory management, laboratory workflow automation, lmt lab day chicago, material testing, michael wandling, milling and printing, modern dental laboratories, next generation of technicians, nola labfest, nola labfest 2026, nola labfest interviews, partial dentures, photography and dentistry, printed partial dentures, product trials, production automation, reducing manual tasks, research and development, restorative dental materials, restorative dentistry, sintering temperatures, skilled technicians, strategic partnerships, stronger zirconia, technical expertise, technician development, technology and craftsmanship, technology-driven dentistry, tom heusing, translucent zirconia, voices from the bench, voices from the bench aidite, voices from the bench bonadent, voices from the bench nola labfest, voices from the bench podcast episode, workflow optimization, workforce development, zirconia, zirconia sintering, zirconia technical support, zirconia translucency, zirconia troubleshooting

This week are at NOLA LabFest with Dylan Paolicelli from Bonadent, who shares his journey from photography to digital dentistry, the future of automation, and training the next generation of technicians. Then, Erica DiManna and Tom Heusing from Aidite discuss new zirconia, hands-on technical support, strategic partnerships, and how to stand out in a competitive industry.

447: Jay Shin: The True Story of TruAbutment

October 19th, 2026  |  1 hr 56 secs

3D printing, 3d facial scanning, 3d printed dentures, 510(k) clearance, Barb, abutment design, accurate implant restorations, additive manufacturing, all-on-4, all-on-x, analog impressions, angled abutments, aot abutments, asiga, asiga 3d printers, cad/cam dentistry, cbct, cbct integration, clinical workflows, continuing dental education, crown and bridge resin, custom abutments, custom implant abutments, custom multi-unit abutments, denka, dental 3d printing, dental apps, dental business ownership, dental cad/cam, dental case acceptance, dental design software, dental entrepreneurs, dental entrepreneurship, dental implant manufacturing, dental implant screws, dental implant systems, dental implants, dental industry, dental industry career, dental industry interview, dental industry leaders, dental industry news, dental industry podcast interview, dental industry trends, dental innovation, dental lab, dental lab business, dental lab community, dental lab conversations, dental lab education, dental lab innovation, dental lab innovation podcast, dental lab partnerships, dental lab podcast, dental lab productivity, dental lab roi, dental lab support, dental lab technology, dental lab training, dental lab trends, dental lab workflow, dental laboratory, dental laboratory education, dental laboratory equipment, dental laboratory growth, dental laboratory innovation, dental laboratory products, dental manufacturing, dental manufacturing technology, dental material validation, dental materials innovation, dental milling, dental model scanning, dental photogrammetry, dental podcast, dental practice growth, dental printer support, dental printing materials, dental printing technology, dental product development, dental product innovation, dental professionals, dental resin, dental resin materials, dental scanning solutions, dental seminars, dental software development, dental technician podcast, dental technicians, dental technology, dental technology advancements, dental technology development, dental technology innovation, dental technology podcast, dental technology solutions, dental workflow optimization, dentist and lab collaboration, dentist-lab partnerships, denture fabrication, denture resin, digital dentistry, digital dentistry podcast, digital dentistry software, digital denture workflows, digital dentures, digital facial scans, digital implant planning, digital implant workflows, digital impressions, digital patient records, digital photogrammetry, digital smile design, digital solutions, digital solutions center, digital split files, digital transformation in dentistry, digital treatment planning, digital workflows, doctor education, efficient workflows, elvis dahl, emerging dental technology, facial scanning, fda-cleared dental materials, five-micron tolerance, flat-head screws, flexible denture resin, flexible dentures, formlabs, full arch case acceptance, full arch dentistry, full arch digital impressions, full arch implants, full arch rehabilitation, full arch restoration, full arch roi, full arch scan accuracy, full arch scanning, full arch technology, full arch treatment planning, full arch workflow, full dentures, future of dental labs, future of dentistry, horizontal scan bodies, implant accuracy, implant analogs, implant angulation, implant compatibility, implant component compatibility, implant component solutions, implant components, implant connections, implant dentistry, implant dentistry podcast, implant design, implant education, implant impressions, implant planning, implant position accuracy, implant positioning data, implant positioning systems, implant prosthetics, implant restoration technology, implant restorations, implant scan bodies, implant scanning technology, implant screw channels, implant solutions, implant study clubs, implant system development, implant workflow solutions, implant-supported dentures, implant-supported prosthetics, intraoral scan accuracy, intraoral scanners, intraoral scanning, io connect, io connect scan bodies, io connect software, io connect workflow, ios scanning, ipad photogrammetry, iphone photogrammetry, jay shin, jay shin interview, jay shin true abutment, laboratory efficiency, milled abutments, mobile dental technology, mobile photogrammetry, modern dental laboratory, multi-unit abutments, next-generation dentistry, nobel biocare, nobel partnership, non-oem implant components, oem implant components, open dental systems, open implant workflows, partial dentures, passive fit, passive framework fit, patient visualization, photogrammetry, precision milling, predictable implant workflows, predictable results, printed dental models, printed dentures, printed partial dentures, prosthetic dentistry, prosthetic screws, rayshape, research and development, resin printing workflow, restorative dentistry, restorative implant solutions, restorative workflows, return on investment, scan accuracy, scan bodies, scan body positioning, scan body seating, 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Jay Shin from TruAbutment joins us to share his unexpected journey into the dental industry and how True Abutment is changing the game in digital implant dentistry. From IO Connect and T-Marker to full-arch workflows, T-Snap, and new 3D-printing materials, we talk innovation, technology, and what's coming next.

441: Amir Bagheri & Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues

September 7th, 2026  |  1 hr 11 mins

Communication, Software Engineering, accountability, accounting integration, accounting systems, all in one lms, all in one software, amir bagheri, analog workflow, api integration, app development, automated case routing, automated downloads, automated laboratory workflow, automated workflows, automation technology, bad habits, best dental lab software, business analytics, business automation, business intelligence, business management, business systems, business workflow, cad cam software, cad cam workflow, case automation, case bottlenecks, case downloads, case entry, case errors, case files, case management, case processing, case routing, case status, case tracking, centralized software, change management, cloud software, configurable software, connected dental laboratory, connected systems, crm, crm integration, crm systems, custom reporting, customer accountability, customer experience, customer management, customer relationship management, customer service, customer success, customer support, customizable software, dan sinclair, data analytics, data driven dental lab, data driven laboratory, data integration, data management, dental 3d printing, dental accounting, dental analytics, dental automation, dental business management, dental business podcast, dental business software, dental cad, dental cad cam, dental cam, dental case automation, dental case management, dental crm, dental customer management, dental design workflow, dental digital workflow, dental digitalization, dental industry, dental industry podcast, dental industry technology, dental innovation, dental innovation podcast, dental inventory management, dental lab automation software, dental lab business, dental lab consulting, dental lab data, dental lab digitalization, dental lab efficiency, dental lab integrations, dental lab interview, dental lab logistics, dental lab management, dental lab management software, dental lab migration, dental lab modernization, dental lab operations, dental lab owners, dental lab podcast, dental lab processes, dental lab productivity, dental lab reporting, dental lab software, dental lab software implementation, dental lab software integration, dental lab software transition, dental lab solutions, dental lab startup, dental lab systems, dental lab technicians, dental lab technology, dental lab transition, dental lab workflows, dental laboratory, dental laboratory automation, dental laboratory business, dental laboratory digitalization, dental laboratory management, dental laboratory management software, dental laboratory operations, dental laboratory podcast, dental laboratory software, dental laboratory software solutions, dental laboratory systems, dental laboratory technicians, dental laboratory technology, dental laboratory trends, dental laboratory workflow, dental labs, dental lis, dental lms, dental logistics, dental management podcast, dental manufacturing, dental manufacturing software, dental milling, dental offices, dental 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Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.

Episode 431: exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, & Robert Norton

June 29th, 2026  |  56 mins 10 secs

3d design, 3d modeling, CAD/CAM, advanced dental technology, advanced workflows, ai crown, ai dentistry, ai in dental labs, ai-assisted dentistry, ai-powered design, artificial intelligence, automotive parts design, bench talk, beth collington, cad design, cad designer, cad workflow, clinicians, continuing education, creative cad applications, crown and bridge, crown design, crown finalization, crown production, custom grills, custom jewelry, custom restorations, dental automation, dental business, dental cad, dental cad community, dental cad experts, dental cad software, dental cad training, dental collaboration, dental community, dental conference, dental craftsmanship, dental design, dental design innovation, dental design software, dental design techniques, dental discussion, dental education, dental educators, dental engineering, dental expertise, dental future, dental industry, dental industry leaders, dental industry podcast, dental innovation, dental innovation summit, dental jewelry, dental lab, dental lab future, dental lab professionals, dental lab technology, dental laboratory, dental laboratory management, dental laboratory podcast, dental laboratory workflows, dental leadership, dental manufacturing, dental manufacturing technology, dental podcast, dental professionals, dental prosthetics, dental restorations, dental scanning, dental software, dental software experts, dental software innovation, dental software platform, dental software training, dental software updates, dental solutions, dental technician, dental technician life, dental technician training, dental technology, dental technology conference, dental technology education, dental technology experts, dental technology trends, dental trends, dental workflow efficiency, dental workflow management, dental workflow solutions, dental workflows, digital dental education, digital dental laboratory, digital dental revolution, digital dental solutions, digital dentistry, digital dentistry podcast, digital design solutions, digital impressions, digital lab, digital manufacturing, digital prosthetics, digital restoration design, digital solutions, digital tools, digital transformation, digital workflows, emerging technology, exocad, exocad america, exocad community, exocad ecosystem, exocad innovations, exocad insights, exocad training, exocad users, exocad users meeting, exohub, freeform design, future of dentistry, future-ready dentistry, industry insights, industry leaders, industry networking, innovation in dentistry, intraoral scanning, josh jackson, lab technology, lab-to-clinic communication, laboratory best practices, laboratory conversations, laboratory digital transformation., laboratory education, laboratory education and training, laboratory efficiency, laboratory excellence, laboratory growth, laboratory innovation, laboratory management, laboratory operations, laboratory perspective, laboratory productivity, laboratory support, laboratory technicians, laboratory technology, laboratory technology trends, mallorca, mallorca conference, modern dental laboratory, modern dentistry, next generation dentistry, podcast, production laboratory, production workflows, professional development, restorative dentistry, restorative technology, restorative workflows, robert norton, software development, software flexibility, technician education, technician insights, technician perspective, technician training, technician-led innovation, technology adoption, technology and dentistry, technology in dentistry, vftb, voices from the bench, workflow automation, workflow improvements, workflow integration, workflow optimization, workflow technology

While at Exocad Insights in Mallorca, Elvis and Barb catch up with Beth Collington, President of Exocad America, to discuss the continued growth of digital dentistry, the importance of education, and how Exocad is helping make digital workflows more accessible across the industry.

Then Josh Jackson and Robert Norton join the conversation to share insights from the lab and training side of Exocad. From AI Crown and Crown Finalization to creative applications beyond dentistry, they discuss the latest innovations, real-world workflows, and where digital technology is taking the profession next.

425: DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, & Christian Saurman

May 18th, 2026  |  1 hr 13 mins

3D printing, 3d printed models, 3shape, CAD/CAM, Detroit, Productivity, Stem Cells, ai calibration, ai dentistry, ai design, ai learning, ai scan analysis, ai workflow, aligners, amann girrbach, apis, artificial intelligence, automated design, automated workflows, axis dental, barcoding, biomedical engineering, calibration, cam software, cbct, ceo, chairside milling, clinicians, cloud workflow, crown design, ct scan, custom solutions, customer support, customization, dental ai, dental ai software, dental automation, dental business, dental business growth, dental cad, dental community, dental conversations, dental conversations podcast, dental craftsmanship, dental culture, dental e-commerce, dental education, dental engineering, dental entrepreneurship, dental equipment repair, dental excellence, dental future, dental implants, dental industry, dental innovation, dental innovation podcast, dental lab, dental lab technician, dental labs, dental manufacturing, dental materials, dental milling, dental nerds, dental networking, dental ovens, dental parts, dental podcast, dental prescriptions, dental printing, dental repairs, dental scanners, dental scanning, dental service, dental service center, dental software, dental support, dental systems, dental technician, dental technology, dental tools, dental trends, dental workflow, design presets, digital cases, digital dentistry, digital impressions, digital lab, digital manufacturing, digital models, digital orthodontics, digital transformation, digital workflows, dlat, doctor portal, e.max, engineering, engineering solutions, equipment service, exocad, family business, fda compliance, fda validation, future of dentistry, garland dental, handpiece repair, hyperdent, implant abutments, implant crowns, implant milling, implant workflow, in-house lab, industrial milling, intraoral scanner, invisalign, lab automation, lab efficiency, lab equipment, lab growth, lab life, lab management software, lab operations, lab productivity, lab solutions, lab systems, lab workflow, lms, lmt chicago, machine learning, mandibular canal, manufacturing technology, margin lines, michigan, midwinter meeting, milling, milling accuracy, milling burs, milling centers, milling machines, milling tools, modjaw, mri, neolab, nesting software, new england orthodontic laboratory, night guards, online dental sales, orthodontic appliances, orthodontic lab, orthodontics, ovens, panoramic radiograph, pediatric dentistry, plug and play, pmma, pnp, preventive maintenance, production workflow, relu, repair technicians, repeatability, resin printing, restorative dentistry, robotic surgery, roland, rxwizard, scan alignment, scan quality, segmentation, silicone printing, smart mills, social media marketing, splints, stl files, stl workflow, straumann, surgical guides, surgical planning, takema, tech support, technician workflow, tissue printing, titanium, trade shows, training, validated workflows, versamill, vhf, voices from the bench, women in dentistry, workflow automation, workflow efficiency, workflow integration, workflow optimization, workflow solutions, zirconia, zirconia crowns

At the Dental Laboratory Association of Texas Meeting 2026, Elvis and Barb sat down with Tony Aliatim from Axis Dental Milling, Rebekah Serrago and Chris Wilson from Garland Dental Services, and Antoine Coppens from Relu alongside orthodontic lab owner Christian Saurman from New England Orthodontic Laboratory. The conversations covered everything from industrial dental milling and equipment repair to AI-driven workflows that are changing how labs design and manufacture restorations. From preventive maintenance and milling strategies to fully automated AI design systems, this episode is packed with insight into where dental technology — and the lab industry — is headed next.

408: Rob Nazzal & Mike Alessio: From the Bench to the (icortica) Dashboard

January 19th, 2026  |  1 hr 7 mins

Leadership, change management, customer retention, data visibility, data-driven decisions, dental, dental laboratory management, digital workflows, dsos, employee engagement, family-owned lab, icortica, lab culture, lab software integration, laboratory, magic touch, productivity metrics, quality control, quality metrics, real-time reporting, remakes, sales effectiveness, share of wallet, team alignment, technician, technician retention, transparency, voices from the bench

Rob Nazzal returns to Voices From the Bench with Mike Alessio of Bonadent to talk about leadership, culture, and using data the right way in dental laboratories. They discuss transparency around productivity metrics, the challenge of measuring quality, and how open communication builds trust and stronger teams. The conversation also highlights how icortica helps labs and sales teams use real-time data to improve retention, grow existing accounts, and have smarter, better-timed conversations with doctors.

Episode 405: George Cowburn, Robert MacLeay, & Kaylee Jilbert: From Flask to Mill with Lab Pilot

December 29th, 2025  |  1 hr 7 mins

3shape, analog workflows, cadcam, canadian dentistry, chairside efficiency, cloud cam, custom pucks, dental, dental milling, dental technology, denture design, denturist, digital adoption, digital dentures, digital relines, digital study club, digital workflows, esther schwinning, exocad, fit accuracy, framework design, hybrid dentistry voices from the bench, implant overdentures, innovation, lab workflows, laboratory, labpilot, milled dentures, monoblock dentures, monolithic dentures, open mills, partial dentures, perfit, pmma acrylic, redon mills, reduced adjustments, removables, roland mills, scan and mill, technician, titanium frameworks, trad-digital

This episode features George Cowburn, along with denturist Robert MacLeay and digital designer Kaylee Jilbert, as they explore the evolution of digital dentures and the launch of Lab Pilot, a cloud-based CAM solution built to simplify removable workflows. They discuss blending analog fundamentals with digital design to achieve better-fitting dentures, titanium partials, and faster relines—without massive equipment investments. Ultimately, the conversation highlights how “trad-digital” workflows may finally make digital dentures practical, scalable, and accessible for everyday labs.

383: IDS 2025 & exocad Part 8 with Dr. Milad Shadrooh, Dr. Robbie Hughes, Zelko Relic, & Ben Weber

July 28th, 2025  |  1 hr 1 min

AI, Liverpool, computer sciences, confident, dental, dental therapist, digital workflows, education, exocad, hand holding, ids, implants, infrared, inspiration, laboratory, models, move or remove, moving teeth, palate expanding, printing, scale, singing excited, smile makeovers, software, solution, stadiums, suck down, technician, training, trimming, under the hood, voices from the bench

A jam-packed episode featuring conversations from the exocad booth at IDS 2025. Two doctors that are teaching others the ways of digital at Avant Garde Dentistry, Dr. Milad Shadrooh and Dr. Robbie Hughes. Then we have a great time getting to know Zelko Relic, the CTO of Align Technologies. We wrap up the episode with Ben Weber from ModuleWorks.