Displaying items 1-10 of 17 in total of Voices from The Bench with the tag "leadership".
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Episode 435: Matt Everatt is Making the Invisible Profession Visible
July 27th, 2026 | 58 mins 50 secs
3d printing, 3d printing dentistry, adaptability, adapting to change, additive manufacturing, agile business, agile dental laboratory, ai and dentistry, ai dental technology, ai future, ai in dentistry, ai trends, airway appliances, airway health, amazon prime, anaplastology, anti-snoring devices, artificial ears, artificial eyes, artificial intelligence, artisan, artistry, artistry in dentistry, attention to detail, attracting technicians, audible, audiobook, audiobooks, author, barb, behind the restoration, behind the scenes, behind the smile, better future, better health, better patient outcomes, better sleep, bite splints, bleaching trays, blockbuster, book recommendation, book review, book writing, brand positioning, british dental technician, building a business, building teams, business agility, business book, business coach, business coaching, business disruption, business efficiency, business excellence, business exit, business growth, business identity, business innovation, business lessons, business marketing, business mindset, business opportunities, business ownership, business processes, business profitability, business resilience, business strategy, business sustainability, business systems, cad cam, cad cam dentistry, career book, career change, career development, career inspiration, career journey, career stories, ceramist, change management, changing customer expectations, changing dental industry, changing lives, changing the narrative, changing the profession, client service, clinical excellence, clinical expertise, clinical partner, clinical partnership, clinical workflow, collaboration, collaboration over competition, commercial dental laboratory, communication, community support, company culture, competing on price, competitive advantage, content marketing, convenience, corporate dental laboratories, corporate dentistry, covid impact, covid-19, craftsmanship, craftsmanship in dentistry, cranial implants, cranioplasty, creativity, crown and bridge, custom appliances, custom dental appliances, customer expectations, customer service, delegation, dental artisans, dental business, dental cad cam, dental career, dental ceramics, dental community, dental conferences, dental expertise, dental healthcare, dental industry, dental industry author, dental industry history, dental industry networking, dental industry podcast, dental industry regulation, dental innovation, dental insurance, dental journalism, dental lab, dental lab acquisitions, dental lab book, dental lab business, dental lab entrepreneur, dental lab future, dental lab industry podcast, dental lab innovation, dental lab leadership, dental lab management, dental lab marketing, dental lab modernization, dental lab networking, dental lab owner, dental lab perspective, dental lab pricing, dental lab profitability, dental lab success, dental lab workflow, dental laboratory, dental laboratory business, dental laboratory communication, dental laboratory evolution, dental 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engagement, employee retention, employees as partners, empowering employees, entrepreneurial journey, entrepreneurial lessons, entrepreneurial mindset, entrepreneurship, evolving dental industry, excellence in dental technology, excellence in dentistry, exit strategy, facial prosthetics, fast turnaround, finding your niche, future of dental laboratories, future of dental technicians, future of dental technology, future of dentistry, future technicians, future-proof your lab, future-proofing, future-proofing dental labs, global dental industry, growing a business, growth mindset, growth opportunities, healthcare innovation, healthcare professionals, healthcare technology, helping patients, hidden profession, hiring technicians, history of dental technology, hope, hope for the future, hospital dental technology, hospital dentistry, hospital laboratory, illegal manufacturing, impact, improving lives, improving patient care, improving patient experience, independent dental lab, independent 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lovefilm, low-cost dentistry, making a difference, mandibular advancement devices, mandibular advancement splints, market disruption, marketing, marketing strategy, matt everatt, matt everatt interview, matthew everatt, maxillofacial prosthetics, maxillofacial surgery, maxillofacial technology, mentorship, milling, mindset, modern consumers, modern dental laboratory, modern dental technician, modern dental technician career, modern dental technology, motivation, motivational book, netflix, neurosurgery, new opportunities, next generation technicians, nhs dental laboratory, nhs dentistry, niche marketing, night guards, nonfiction, obturators, occlusal appliances, occlusal splints, ocular prosthetics, on-demand service, open laboratories, operational efficiency, opportunity, opportunity in dental labs, opportunity in dentistry, opportunity in technology, optimism, oral appliance therapy, oral appliances, oral health professionals, organizational growth, orthodontic appliances, orthodontic retainers, orthodontic technology, orthodontics, overcoming adversity, patient care, patient experience, patient impact, patient outcomes, patient-centered care, peer support, people management, people-first business, personal development, personal growth, personal journey, podcast conversation, podcast guest, positive business culture, positive culture, positive future, positive mindset, positivity, precision, premium dental laboratory, premium dentistry, premium pricing, premium service, premium turnaround, price competition, pricing strategy, pride in dental technology, pride in dentistry, pride in laboratory work, private dental laboratory, private dentistry, private equity, private ownership, process improvement, productivity, professional articles, professional book, professional challenges, professional community, professional development, professional evolution, professional excellence, professional growth, professional history, professional identity, professional 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transatlantic dental conversation, trusted advisor, turnaround time, twin blocks, uk dental industry, uk dental laboratory, united kingdom dentistry, uplifting others, us dental industry, value over price, value proposition, value-based service, valuing dental technicians, voices from the bench, voices from the bench interview, voices from the bench podcast, workflow optimization, workforce challenges, working in the business, working on the business, workplace culture, writing, writing a book
Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.
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Episode 433: From FDLA 2026: Morris Fucarino, Enja Dorjchuluun, Joseph Núñez Reyes
July 13th, 2026 | 1 hr 20 mins
3d printing, analog dentistry, analog techniques, articulators, barb, belt-driven handpieces, biomedical engineering, board service, boutique laboratory, cad/cam, cam, carbon printers, career development, career growth, casting, cdt, ceramics, certification, certified dental technician, collaboration, community, continuing education, continuing growth, craftsmanship, cross-training, customer service, dedication, dental community, dental content creator, dental craftsmanship, dental industry, dental innovation, dental lab, dental laboratory, dental manufacturing, dental materials, dental podcast, dental technician, dental technology, dentistry, dentures, digital content, digital dentistry, digital transformation, digital workflow, e.max, education, efficiency, elvis, enja dorjchuluun, excellence, expansion, experience, fdla, fdla board, fdla symposium, florida, florida dental laboratory association, focus magazine, full gold crowns, future of dentistry, future technicians, general manager, gold restorations, gps digital dental lab, gps digital rpd, handpieces, hands-on education, heygears, high noble alloy, hiring, icpr junior college, implant restorations, implants, impressions, industry veterans, innovation, inspiration, instagram, ivoclar pm7, joseph núñez reyes, knowledge, lab day, labfest, laboratory careers, laboratory culture, laboratory growth, laboratory leadership, laboratory life, laboratory management, laboratory operations, leadership, legacy, lifelong learning, lithium disilicate, mentorship, milling, milling center, model work, morris fucarino, national board for certification, nbc, nesting, networking, next generation, night guards, one-man lab, operations, organized dentistry, orlando, passion, passion for dentistry, patients, perseverance, pfm, pmma, porcelain fused to metal, post-processing, problem solving, professional development, puerto rico, qc, quality, quality control, relationships, roland, roland mills, sakr dental arts, scanning, smiles, social media, soft tissue models, state association, stone models, success., supervisors, team building, teamwork, technician, technician education, technician pride, technician recognition, technician spotlight, technician stories, technician training, technicians, technology, turnaround time, voices from the bench, volunteering, waxing, webinars, workflow, workflow optimization, zirconia, zirconia milling
From the FDLA Symposium, Elvis and Barb sit down with three passionate technicians who represent the past, present, and future of the profession. Morris Fucarino reflects on an incredible 50 years as a CDT and the value of lifelong learning, Enja Dorjchuluun shares how she's helping shape the future of Florida's dental laboratory community through Sakr Dental Arts and the FDLA Board, and Joseph Núñez Reyes discusses his journey from Puerto Rico to GPS Digital Dental Lab and his dream of inspiring the next generation of technicians.
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429: exocad Insights 2026 Part 3: Andreea Bordea, Denisse Ramos, & Daniela Torres
June 15th, 2026 | 1 hr 9 mins
3d printing, acrylic, additive manufacturing, advanced materials, aesthetic dentistry, all-on-x, analog dentistry, analog skills, andreea bordea, artistic dentistry, bridges, cad designer, cad/cam, career growth, ceramco, ceramics, ceramics technician, ceramist, chairside, chile, clinical workflow, clinician communication, collaboration, composite, continuing education, cosmetic dentistry, creativity, crowns, customer service, danny designer, denisse ramos, dental artistry, dental business, dental community, dental culture, dental education, dental entrepreneur, dental events, dental influencer, dental innovation, dental lab, dental laboratory, dental lectures, dental materials, dental podcast, dental scanner, dental tech community, dental technician, dental technology, denture teeth, dentures, design services, design technician, digital dentistry, digital design, digital future, digital lab, digital smile design, digital transformation, digital workflow, e.max, education, education journey, entrepreneurship, esthetics, exocad, exocad hero, exocad hub, exocad insights, exocad training, female technicians, full arch, furnaces, future of dentistry, global dentistry, implants, influencer, innovation, inspiration, instagram, international dentistry, ivoclar, kol, lab communication, lab day, lab efficiency, lab life, lab owner, ladies of the mill, layering, leadership, mallorca, mallorca 2026, manufacturing, maryland bridge, mentorship, milling, milling center, milling workflows, mod institute, modern dentistry, nadl, networking, new stetic usa, outsourcing, passion, patient care, porcelain, prosthetics, remote design, removables, restorative dentistry, romania, sales, scanning, shade matching, smile design, social media, spain, staining, startup lab, subtractive manufacturing, teamwork, technician life, technology, translucency, treatment planning, veneers, voices from the bench, waxing, women in dentistry, workflow, workflow integration, workflow optimization, workflow solutions, youtube learning, zirconia, zirconia shading
At exocad Insights, Elvis and Barb sit down with Andreea Bordea, Denisse Ramos, and Daniela Torres to talk about digital dentistry, social media, exocad, zirconia, 3D printing, and building careers around the world. From Spain to Florida to Chile, each conversation shows how passion and technology are transforming the dental lab industry.
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422: Renata Budny, Roberto Rossi, & Eugene Vega: The Never Ending Education in a Dental Lab
April 27th, 2026 | 1 hr 3 mins
3d printing, aesthetics, analog dentistry, anatomy, artistry, asiga, bench work, boutique lab, cad/cam, career development, career growth, career pathways, case acceptance, case planning, ceramics, city tech, collaboration, communication, continuing education, cosmetic dentistry, craftsmanship, crown and bridge, custom shade, dental, dental education, dental industry, dental lab life, dental materials, dental milling, dental printers, dental school, dental students, dental technician, dental technology, dentist relationships, dentures, diagnostic wax-up, digital dentistry, digital impressions, digital transition, digital workflow, efficiency, emax, employee culture, entrepreneurship, exocad, experience vs education, finishing, fixed prosthetics, full arch, future of dentistry, graduation, hands-on training, high-end lab, hiring, implant restorations, implants, impressions, industry challenges, innovation, lab efficiency, lab environment, lab growth, lab management, lab owner, lab perks, lab startup, lab to doctor, lab workflow, laboratory, layering, leadership, mentorship, mentorship in dentistry, milling, model work, morphology, motivation, new york city college of technology, occlusion, patient experience, polishing, porcelain, problem solving, production lab, productivity, prosthodontics, qc, quality control, removable, scaling a lab, scanning, shade matching, small business, smile design, synergy, team culture, teamwork, technician, technician retention, technician shortage, technology adoption, time management, training, troubleshooting, voices from the bench, wax-up, work ethic, work-life balance, workflow management, zirconia
Elvis reunites with Renata Bundy alongside lab owner Roberto Rossi and technician Eugene Vega for a conversation that connects education to real-world lab life. They share how technicians often start with little experience, face early challenges, and need the right mentorship and environment to grow. Roberto highlights building a quality-driven lab while navigating digital workflows, and Renata reflects on preparing students for those realities.
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421: Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix
April 20th, 2026 | 1 hr 3 mins
3d printing, analog dentistry, analog vs digital, articulators, asiga, australia, bench culture, bench work, business evolution, cad cam, career growth, ceo, collaboration, continuous improvement, corporate culture, customer relationships, dealer network, dental, dental community, dental education, dental equipment, dental industry, dental lab, dental labs, dental manufacturing, dental materials, dental resins, dental schools, dental technician, dental technicians, dental technology, digital dentistry, employee benefits, entrepreneurship, europe, family business, furnaces, future of dentistry, global markets, gypsum, heritage, hr, human resources, hybrid workflow, ids, industry insights, industry trends, innovation, innovation strategy, international business, katherine steinbock-dyke, lab day, lab life, lab owners, lab workflow, laboratory, large labs, latin america, leadership, legacy, management, materials science, mentorship, mixers, model trimmers, networking, next generation, operations, partnerships, podcasts, polymers, product development, production, relevance, small business, storytelling, succession planning, team building, technician, technicians life, trade shows, voices from the bench, whip mix, win program, workflow efficiency
This week we chat with Katherine Steinbock-Dyke of Whip Mix about growing up in a family-run dental company and unexpectedly working her way to CEO. She shares her path from HR and corporate roles into operations, product development, and ultimately leadership—highlighting the balance between tradition and innovation in today’s evolving lab landscape. The episode mixes stories of continuous improvement, digital transitions, and industry travel, all wrapped in the perspective of someone focused on keeping a legacy company relevant for the future.
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418: Lab Day Chicago 2026 Part 4 with Josh Williams, Savannah Elkins, Darin McCue, Vicki Thomas, and Carrie Ling
March 30th, 2026 | 1 hr 16 mins
3d printing, access, additive, burnout, business, buying group, cad, cam, chicago, collaboration, communication, community, competition, consulting, culture, dental, design, digital, durability, efficiency, evolution, flexibles, growth, hiring, industry, innovation, lab day, lab-to-lab, laboratory, leadership, management, materials, mentorship, outsourcing, ownership, partnerships, pricing, production, removable, rpd, sales, savvy, scalability, small labs, strategy, technician, technology, training, vendors, voices from the bench, workflows
Live from LMT Lab Day Chicago, Elvis and Barb capture three conversations that highlight the future of the lab industry. From Savannah and Josh’s fast-moving digital removable workflows at GPS Digital RPD, to Darin McCue’s blunt reminder that labs need strong leadership—not just great technicians and how Saleslift Consulting can help—and finally Vicki and Carrie’s push to empower smaller labs through smarter partnerships and buying power with Savvy Lab Solutions, every discussion points to the same truth: adapting isn’t optional.
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417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, & Darin Lockaby
March 23rd, 2026 | 1 hr 12 mins
3shape, 510k, abs, abutments, aesthetics, ai, ai assistant, ai in dentistry, alerts, analytics, api, australia, automation, automation tools, ballroom, barb, blanks, bob cohen, business development, calibration, cam software, canada, case tracking, casey baldwin, ceramart, chairside, characterization, collaboration, communication, consolidation, cost of acquisition, craftsmanship, cross-selling, crown ceram, custom abutments, customer behavior, customer retention, customer service, darren lockerby, dashboards, data, database, dental, dental community, dental lab, dental technician, dental wings, des, digital dentistry, digital dentures, digital workflow, dry milling, education, efficiency, elvis, emax, engineering, entrepreneurship, europe labs, exocad, fda compliance, field work, fixed, follow-up, frédéric rapp, future tech, global industry, greatlab, hyperdent, icortica, implant workflow, implants, in-house production, industry trends, innovation, insights, integration, intraoral scanner, ios, ivoclar, ivotion, lab day energy, lab efficiency, lab growth, lab life, lab management system, labday, laboratory, leadership, live podcast, lms, magic touch, manufacturing, margins, materials, mechanical engineering, milling, networking, notes, notifications, oem, onboarding, open implants, opportunity tracking, outsourcing, partnership, plug and play, pm7, pnp, price pressure, private equity, productivity, profitability, programill 7, quality control, rapid prototyping, real-time data, relationships, removable, reporting, reps, revenue growth, rob nazel, sales strategy, scalability, scaling, scheduling, software, stock abutments, tasks, team building, technician, technology, tie bases, training, turnaround time, upselling, us labs, validation, voice input, voices from the bench, wet milling, workflow, workflow control, zirconia
Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.
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413: Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab
February 23rd, 2026 | 1 hr 11 mins
1099, 2008 crash, abundance mindset, accountability, acquisitions, aggressive calm, branding, china, cold calling, commission, consistency, construction, crown and bridge, customer service, deal fatigue, decision maker, dental, dental lab, door-to-door, entrepreneurship, family business, firing clients, front desk, gatekeeper, growth, implants, irish catholic, laboratory, leadership, legacy, margins, mergers, mindset, multi-location, office dynamics, outsourcing, persistence, philadelphia, pricing, private equity, prospecting, prosthodontics, psychology, quality, recession, relationship building, removable, retention, sales, sandler system, solution selling, steamfitters, technician, thedentalab.net, turnaround time, voices from the bench
Jay Collins shares his journey from a split Philadelphia family of steamfitters and dental technicians to becoming the bold, growth-driven leader behind thedentalab.net. After the 2008 crash forced him out of construction, he dove into dental lab sales with relentless cold-calling, developing his “aggressively calm” approach that challenges traditional lab-owner mindsets. This episode is a fast-paced, hilarious deep dive into sales psychology, growth through mergers, and why labs must treat sales as seriously as production if they want to survive and scale.
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409: John Wilson: Margins, Meaning, and Knowing When to Say No
January 26th, 2026 | 1 hr 6 mins
adaptability, burnout prevention, business alignment, craftsmanship, dental, dental lab ownership, digital dentistry, education, fundamentals, integrity, laboratory, lab–doctor relationships, leadership, legacy, margins, margins and meaning, mentorship, podcasting, pricing pressure, saying no, storytelling, sustainable growth, team culture, technician, trust, voices from the bench
Barb and Elvis welcome back John Wilson of Sunrise Dental Lab for a candid, reflective conversation about purpose, integrity, and longevity in the dental lab industry. John shares why he chose alignment over growth, how protecting his team and values reshaped his business, and why strong lab–doctor partnerships are built on trust, not price. The episode also dives into the inspiration behind his new podcast Margins & Meaning, focused on storytelling, connection, and reminding technicians they’re not alone.
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408: Rob Nazzal & Mike Alessio: From the Bench to the (icortica) Dashboard
January 19th, 2026 | 1 hr 7 mins
change management, customer retention, data visibility, data-driven decisions, dental, dental laboratory management, digital workflows, dsos, employee engagement, family-owned lab, icortica, lab culture, lab software integration, laboratory, leadership, magic touch, productivity metrics, quality control, quality metrics, real-time reporting, remakes, sales effectiveness, share of wallet, team alignment, technician, technician retention, transparency, voices from the bench
Rob Nazzal returns to Voices From the Bench with Mike Alessio of Bonadent to talk about leadership, culture, and using data the right way in dental laboratories. They discuss transparency around productivity metrics, the challenge of measuring quality, and how open communication builds trust and stronger teams. The conversation also highlights how icortica helps labs and sales teams use real-time data to improve retention, grow existing accounts, and have smarter, better-timed conversations with doctors.