Turning Bad Experiences Into Good with Sam Talassinos and XYZ Dental

Episode 298 · December 11th, 2023 · 1 hr 7 mins

About this Episode

We talk to many vendors and milling centers on the podcast. But never have we talked to a company in Australia that does both. Sam Talassinos grew up in his father’s lab and never wanted to be in the industry. After a brief time in retail, Sam found himself in the lab (of course) and introducing digital to their workflow. It took a bad experience while getting some new equipment that drove him to open XYZ Dental, offering milling services and equipment to other labs in the area. Sam talks about growing up in the industry, how he approaches customer service, and why he joined the board of Australian Dental Industry Association to help the profession grow.

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