Displaying all 5 Episode of Voices from The Bench with the tag “relationships”.
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403: Live from Lab Fest 2025: Duff Wilson and the Importance of Good Vendor Relationships with Aidite
December 15th, 2025 | 1 hr 18 mins
aidite, cad/cam, crown and bridge, dental, dental laboratory, dental technology, dentures, design services, digital dentistry, full arch, implant restorations, lab associations, lab efficiency, lab ownership, laboratory, lean workflow, mentorship, milling center, relationship, relationships, removables, support, technician, technician education, voices from the bench, zirconia
Duff Wilson shares his unconventional journey through dental technology—from getting thrown into high-volume removables at a major lab to building a lean, relationship-driven lab that’s thrived for over two decades. Along the way, he breaks down why mentorship, smart workflows, and trusting the right people and products matter more than hype, trends, or chasing volume in today’s dental lab world.
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Episode 395: Lori Margiotta Wants You to Follow the Numbers to Find the Growth
October 20th, 2025 | 1 hr 1 min
care credit, case acceptance, ental, front desk, gatekeeper, growth, identify, laboratory, math, patients, recall, receptionist, relationships, sales, solutions, staff, systems, technician, treatment, trust, unbooked, vision 21, voices from the bench
Elvis and Barb chat with Lori Margiotta from Bookkeeper for Dentists about bridging the gap between dental labs and offices through smarter business tracking. Lori shares how understanding simple numbers like lab expenses and case acceptance can help both labs and dentists grow together.
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306: It's the Window into the Body with Jessica Love (Birrell) & Laura Gilbert
February 5th, 2024 | 1 hr 9 mins
anatomy, artist, bench top heroes, biofilm, communication, dental, documentary, emax, heart, hygiene, in-house, lab day, laboratory, line angles, math, mormon, morphology, nutrition, plumber's crack, podcast, production, relationships, sassy teeth, science, smile design, teaching, technician, voices from the bench, y2k
This week we talk all about what's happening in the Ivoclar Ballroom during LMT Lab Day Chicago 2024. Good friend and General Manager of Ivoclar in Canada, Laura Gilbert talks about the room and special guest and a speaker during the weekend, Jessica Love (Birrell) talks about her journey to owning a clinic that see the mouth as the window into the body.
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298: Turning Bad Experiences Into Good with Sam Talassinos and XYZ Dental
December 11th, 2023 | 1 hr 7 mins
3d printing, adia, asiga, board member, certification, dental, deregulation, dg shape, exocad, grant, high jumping, install, laboratory, mes-icore, mill box, podcast, rag trade, relationships, second generation, technician, training, voices from the bench, whitepeaks
This week we chat with Sam Talassinos, who owns XYZ Dental in Australia specializing in selling what they use and using what they sell.
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254: The Full Story of Full Contour with Rob Laizure
February 6th, 2023 | 1 hr 12 mins
3shape, argen integration, artificial intelligence, cole bishop, dental, dental wings, dentures, digital, dropdental, family, itero, laboratory, lmt lab day chicago, milling centers, night guards, outsource, partials, photography, podcast, relationships, surgical guides, technician, training, trios, value, voices from the bench
One of the largest design services in our industry is Full Contour and the president Rob Laizure comes on the podcast to tell us the story of scaling and growing to become what they are today along with their new partnership with 3shape