Displaying items 1-10 of 11 in total of Voices from The Bench with the tag "dso".
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446: Matt Travis: The Guy Who Gets Dental Labs Paid
October 12th, 2026 | 1 hr 5 mins
$5000 collection, Business growth, accounts management, accounts receivable, accounts receivable management, ar management, bad debt, barbara, burton associates, business credit, business debt, business finance strategies, business finances, business lessons, business management, business operations, business ownership, business partnerships, business policies, business success, cash flow, cash flow management, collecting payments, collecting what you are owed, collection agency, collection fees, collection process, collection services, collection strategies, collections industry, commercial collections, contingency collections, credit application policies, credit applications, credit checks, credit history, credit management, credit policies, credit risk, customer accountability, customer credit, customer debt, customer payment history, customer relationships, customer screening, daily sales outstanding, deadbeat accounts, debt collection, debt recovery, delinquent accounts, dental business podcast, dental industry challenges, dental industry conversations, dental industry podcast, dental lab, dental lab advice, dental lab best practices, dental lab business, dental lab collections, dental lab collections advice, dental lab community, dental lab education, dental lab finances, dental lab industry, dental lab interviews, dental lab invoices, dental lab leadership, dental lab networking, dental lab operations, dental lab owners, dental lab podcast, dental lab professionals, dental lab resources, dental lab revenue, dental lab solutions, dental lab stories, dental lab success, dental laboratory, dental laboratory management, dental laboratory podcast, dental office relationships, dental offices, dental practices, dental technicians, dental technology, dentist payments, dentist relationships, doctor accounts, doing great work, dso, elvis dahl, employee payroll, entrepreneurship, extending credit, financial accountability, financial best practices, financial planning, financial protection, financial responsibility, financial risk, financial stability, first collection, getting invoices paid, getting paid, getting paid for your work, healthy cash flow, invoice collection, invoice disputes, lab bills, lab overhead, lab ownership, lab profitability, large unpaid balances, legal collections, managing a dental lab, managing customer accounts, matt travis, mike zuber, mike zuber story, nonpaying customers, outstanding balances, overdue invoices, past due accounts, past due invoices, payment delays, payment follow up, payment policies, payment terms, professional collections, protecting cash flow, protecting your business, protecting your lab, recovering unpaid debts, revenue management, risk management, running a dental lab, six figure debt, slow paying customers, small business, small business finances, third party collections, unpaid dental lab bills, unpaid invoices, voices from the bench, voices from the bench podcast
This week we sit down with Matt Travis from Burt and Associates to talk about collecting unpaid invoices in the dental lab industry. From wild collection stories to credit applications and protecting your accounts receivable, Matt explains why doing great work means nothing if you don’t get paid!
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438: Shawn Nowak & Jude Grayson: What Does a Karate Guy Know About Dental Labs?
August 17th, 2026 | 1 hr 4 mins
3D printing, 3d printing dental laboratory, AI, Barb, Business growth, Leadership, Louisiana, New Orleans, Value, actionable advice, adaptability, adapting, adapting to technology, ai dental laboratory, ai in dental labs, ai in dentistry, artificial intelligence, automation, board breaking, breakout session, business adaptability, business challenges, business coach, business coaching, business coaching for dental labs, business decisions, business development, business education, business evolution, business failure, business growth strategy, business innovation, business leadership, business lessons, business lessons from karate, business mindset, business mindset for dental labs, business opportunities, business opportunity, business performance, business pivot, business planning, business resilience, business strategy, business success, business transformation, calculated risk, change for dental labs, change management, coach, coaching, coaching mindset, company culture, competing on value, competition, competition and business, competition mindset, competitive advantage, competitive business, competitive mindset, confidence, confidence building, continuing education, decision making, dental 3d printing, dental automation, dental business, dental business future, dental business podcast, dental ce, dental ce courses, dental conference, dental conference 2026, dental education, dental education 2026, dental education podcast, dental entrepreneurship, dental event, dental family business, dental industry, dental industry business, dental industry community, dental industry conference, dental industry disruption, dental industry education, dental industry events, dental industry future, dental industry innovation, dental industry leadership, dental industry networking, dental industry podcast, dental industry podcast episode, dental industry speakers, dental industry technology, dental industry trends, dental innovation, dental keynote, dental lab, dental lab ai, 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networking, race to the bottom, resilience, risk management, risk taking, shawn nowak, shawn nowak nola labfest, small business, small business growth, small business leadership, staying relevant, strategic leadership, strategic pivot, strategic planning, strategic thinking, strategy for dental labs, tactical strategy, taking action, taking chances, taking risks, team building, team development, team leadership, technology, technology adoption, technology for dental labs, technology trends, thriving dental laboratory, thriving in dentistry, unconventional business lessons, unconventional speaker, unexpected dental speaker, unlocking potential, unlocking success, voices from the bench, voices from the bench podcast, voices from the bench podcast episode, winning, workplace culture
Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk about NOLA LabFest and the unexpected connection between martial arts and the dental laboratory industry with speaker Jude Grayson. They discuss leadership, business, knowing when to pivot, and how lessons from competition and martial arts can help lab owners navigate a rapidly changing industry. Plus, Shawn gives a preview of what’s coming to NOLA LabFest, including education, networking, and plenty of New Orleans fun.
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357: Jim Thacker is Doing Things Differently at Utah Valley Dental Lab
January 27th, 2025 | 1 hr 4 mins
Utah, covid growth, culture, dental, designers, dso, employee owned, finance, hand waxing, hiring, impressions, journey, laboratory, marriage, new doctors, owners, payroll, podcast, posterior, relationship business, scheduling, technician, training, veneers, voices from the bench
This week we meet ONE of the owners of Utah Valley Dental Lab, Jim Thacker. Jim talks about marrying into the dental lab, how they are known for high end esthetics that still does mostly hand waxing, and how they grew the business through referrals and continuing education.
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330: The Final More From exocad Insights 2024 with Chuck Genco, Yousef Ibrahim, Maher Al Hanfeish, Jen Ludwig, and Lindsey Rowan
July 22nd, 2024 | 1 hr 7 mins
10k, 5k, AI, Digital, Leadership, all-on-4, cdt, cheerleading, corus, dental, dso, dtx, efficiency, exocad, fort worth, fundraising, grants, implants, ivoclar, laboratory, miyo, podcast, raising money, scanning, solutions, sponsorships, support, technician, texas, time to teeth, triathlon, van hook, voices from the bench, warranty, workflow, zirconia
All good things must end as we wrap up the final conversations from exocad Insights 2024 with Chuck Genco, Yousef Ibrahim, Maher Al Hanfeish. Then we tack on a conversation about the Race For the Future with Jen Ludwig and Lindsey Rowan.
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319: The Benefit of Providing Benefits for Dental Technicians with Michael Clark
May 6th, 2024 | 1 hr 7 mins
accidents, alloy, anton woolf, argen, bodybuilding, broker, cancer, colonial life, cybersecurity, delta dental, dental, disability, discipline, dso, harvest dental, helping, hr, insurance, laboratory, life insurance, long term, payroll, podcast, reduce, short term, technician, the dental lab, voices from the bench, voluntary benefits, workman's comp
This week we talk to Michael Clark, who after being a pivotal member of Argen as they went from an alloy company to a digital solutions partner, has embarked on a goal of providing good insurance benefits to those in the dental community.
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318: Lab Day Chicago 2024 Act 5 with Carrie Ling, Randi James, David Lesh, Nitasha Rizvi, Beth Brown, Lola Welch, & Julia Glancey
April 29th, 2024 | 1 hr 9 mins
3d arm, Chicago, Learning, London, cost of good sales, dental, dso, friends, gross profit margins, harvard, husband / wife, hygiene, international, ivoclar, journey, lab day, laboratory, ladies of the mill, on stage, podcast, profitability, roundtables, sales, school, sprint ray, support, surgery new york, teaching, technician, technician of the year, travel, voices from the bench
We wrap up all of Lab Day Chicago 2024 with a collection of 4 conversations from the Ivoclar Ballroom. Carrie Ling & Randi James talk about friendship, David Lesh talks about profit, Nitasha Rizvi talks about teaching at Harvard, and Beth Brown, Lola Welch, and Julia Glancey chat about coming to America for the show.
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311: LIVE ON TAPE FROM CAL-LAB 2024 with Basil Callahan, Sean Siegel, Jim Thacker, and Jeff Stronk
March 11th, 2024 | 1 hr 16 mins
CNC, Speaker, beard, cal-lab, dental, disruption, dso, eos, glidewell, good topics, hotel, jewelry, kfc, lab day, laboratory, live band, marines, networking, open forum, peers, podcast, technician, voices from the bench
For 98 years, the Cal-Lab Association has been holding their annual meeting. Usually held the same week at Lab Day Chicago, now it's closer and better. During the cocktail event we sit down with Basil Callahan, Sean Siegel, Jim Thacker, and Jeff Stronk.
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264: Dancing in the Ivoclar Ballroom at Lab Day Chicago with Patric Frank, Jess Mashewske, and Randi & Scott James
April 17th, 2023 | 59 mins 25 secs
3D printing, 3shape, German, New York, architect, bench test, bleaching, construction, customer service, dental, dso, electronics, hair salon, heart, innovation, ivoclar, laboratory, moving, podcast, removable, technician, training, voices from the bench
We bring you 3 great conversations from the Ivoclar Grand Ballroom at LMT Lab Day Chicago 2023. We talk to Patric Frank, the CMO for Ivoclar. Then we chat to Jess Mashewske who runs a lab for a small DSO, and finish up with the tradition of talking to Randi and Scott James.
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206: Providing Clinical Solutions with Laboratory Services with Lauren Crowe
March 7th, 2022 | 1 hr 6 mins
aspen, boxes, candy, crossfit, dental, dso, heartland, knight, lab day, laboratory, ladies of the mill, lmt, micromanaging, podcast, services, solutions, technician, training, voices from the bench, york
One of the most important non-discussed aspects of dental laboratories is sales and marketing. This week Lauren Crowe from the Leixir group comes on to talk about the importance of selling your lab’s services to provide the solutions for success.
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121: Failing Forward with Lou Azzara: CEO of Dental Services Group
July 20th, 2020 | 56 mins 31 secs
Scanners, captek, dental, dso, laboratory, podcast, technician, voices from the bench
Joining the podcast this week is the CEO of Dental Services Group, Lou Azzara. Lou comes on to talk about starting with Captek and then taking on a role of overseeing 40+ labs without forgetting the importance of the technician or the patient.